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    Mark Coon - COUNTRY Financial representative

    3.0 (2 reviews)
    Closed 8:00 am - 4:30 pm

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    2 years ago

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    8 years ago

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    Mark C.

    Thank you very much for your kind words and your business Howie!

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    KLM Insurance Agency - Tom Mueller - Principal Agent

    KLM Insurance Agency

    (9 reviews)

    The WORST experience of our lives with insurance. We had 5 policies with them. Do yourself a favor,…read morefind someone else. We had one claim, as did everyone in our neighborhood from a horrible hailstorm. Tom sent out one of his 'guys'. He estimated a fraction of the damage so they didn't have to pay. Erie Insurance was aware of our issues with Tom Mueller, that was the only thing that saved us. Yeah ...... keep going .......

    Insurance is one of those pesky things that you may never really need (fingers crossed!), but is…read morestill a good idea to have. Since I haven't had the option through my work, it was my smart, grown-up and in the real world now move to have purchased my own after college 8 years ago. Which is all good and cheap when you're in your early 20's. Getting older and more costly to repair, I've been stuck with paying too much for crappy no-name coverage, with rates creeping up every few months. Finally (for a procrastinator like me, this was a couple years in the making) I couldn't bear to keep throwing away money for what I was barely using, and that wouldn't help me much if I ever really did. It was time for new quotes. I'm completely clueless when it comes to insurance speak and related features so a huge selling point to me was how Kim patiently went over everything for me in ways I can understand and answered all my (stupid, I'm sure) questions. Now I have a much more reasonably priced rate by a well-known company that has already saved me big on prescriptions and whatnot. I avoid most doctor visits until I feel I am on my deathbed, but now feel less scared to go as I know I have better coverage. Now the fear only stems from what bad news the doctor will invariably have for me. Hey- I may even get wild and start going for yearly checkups. KLM has been extremely helpful in getting all my confusion sorted out and helped me through the transition with ease and prompt responses to my many follow up questions. Not to mention the best part, saving me money each month! I will definitely go straight to KLM for any other types of insurance I will need in future years. Now I don't ever have to be smart about insurance; I can rely on KLM to do that for me.

    Mark Coon - COUNTRY Financial representative - homeinsurance - Updated May 2026

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