Did not visit this AAA but spoke to them on the phone. Super pleasant and answered my questions…read morewithout any issues.

I needed battery service today and as usual AAA did an excellent job of sending out a…read moreknowledgeable, polite, and professional guy (Justin). I really appreciated that he did a great job of social distancing and wore a mask as well (as did I) and did a great job explaining the battery issue. He hooked the battery up to the analyzer thingy to test it. He thoroughly explained what the problem was and didn't try to hard sell me a battery which he easily could have. I have never felt pressured by AAA to buy a battery or left confused as to what the problem was with the car. If you do need a battery AAA will bring the battery to you, install it, and it comes with a 3-year warranty. I've always gotten my batteries through them. I decided to have the car towed to a garage instead of dealing with the battery because there was another major issue with the car that would have prevented me from driving it enough to keep a battery charged. He asked me if I needed anything in the car and also if I needed any of the keys on the key ring - which I did and if it wasn't for him asking me I would be without my house keys. He called the tow truck, left the keys on the visor for the truck, and let me know that they would put me keys in the drop box at the garage. Justin told me I didn't even need to be out when they towed the car away. The tow truck was here within 15 minutes. I would highly recommend AAA. I have had such good experiences with them. Everyone they have sent has always been polite and took their time explaining things to me. The customer reps are also very nice and thorough. Thanks Justin and AAA!

Michelle Raber's team at State Farm is pretty awesome. Great agents and Great communication! Thank…read moreyou

Great personal service and responsiveness. This office operates like a friendly small town agency!…read moreState Farm is general has been fine for a big company, but the service from Michelle's team is excellent!

Caryn James insurance Kennebunk- MetLife - I have been sooo overcharged for insurance I literally…read morehave cried the past few days. I have been SO ROBBED. This office never cared about me at all. I was paying $279 a month!!! They FALSELY WITH NO PROOF OF ANY KIND WHATSOEVER SAID I was in a hit and run and my policy went up and up every few months. It's so bad I hardly know what to say...No other company can find even an alleged event like this. I got $134 and similar from 4 other companies- ended up with $129 for even better coverage from Allstate who were as shocked as I am how insanely high a price I was paying. I could not afford it and my agent knew it. I blame her 100%. Never do business with this office they either don't care, are crooks or are totally I oblivious. None of which are ok.

This place is a total joke. I added a vehicle to my policy back in October only to come and find…read moreout that it was never put on my policy even though I have a proof of insurance sent to me at that time. Then, I attempt to make contact with this agent numerous times to correct the issue and add a new vehicle and I never even get a call back. No email, nothing. We have now switched agents. If this is the way Allstate permits its agents to operate then we will be switching insurance companies altogether.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am an avid boater and fisherman who loves to spend time with family. We also love that we live in Maine. I love working with customers and helping them with their insurance and another needs.

Worked with business insurance agent Carol Binette on a business policy and workers' comp…read moreinsurance. This person was so incompetent, and the mistakes she made so egregious, I absolutely am shocked that she was able to pass the licensing exam, or whatever it is that insurance agents need to do to hang out a shingle. You probably won't believe this story, but here goes anyway; it is true. For our small business, we needed general liability insurance as required in our lease, and workers' comp insurance as mandated by the state. After going back and forth for literally weeks, with her sending us quotes and policy drafts reflecting pretty much the opposite of what we were specifically asking her to set up for us, we finally got something we thought would work. Problem is, she told us that owners of the business could be covered on the Workers' Comp policy at no additional charge. We said, great, let's go with it. After our year-end audit from MEMIC, we discovered that what she told us was completely false, and in fact any corporate officer in Maine can either waive WC coverage or be covered at a minimum of $36K salary -- resulting in over $1K higher in our premium. So much for "no additional charge." We had already switched insurance companies by the time we learned this, but when we wrote to Binette to tell her this, her only reply was, "Too bad, let me know how it turns out." SERIOUSLY. It's her JOB to know this, and fortunately we were granted a retroactive waiver to have it taken off the policy in time, before we were due to pay, but only due to our working extremely quickly with the help of our competent and friendly new agent (at a different company) and the benevolence of the Maine WCB. "Oh like geez I almost cost you $1000. Oh well." = not a sufficient acknowledgement of the wrongdoing. Again, I have no idea how this person manages to stay employed as an insurance agent if she is this ignorant of Maine law in the field in which she claims to be able to help people.

I had been with P and C for many years until this year. I moved and rented my house so I needed new…read morepolicies which I was not aware of. Gail was very rude the whole time. I had never rented before so I did not know I needed a different policy. I was also going to school in Texas so she said I could not have car insurance through them anymore since I was not in Maine for part of the year. They then tried charging me more than I was quoted for my insurance. I did get a quote from them for new house insurance which ended up being $200 more than state farm. All around very disappointed in how the company has gone downhill. My dad is also switching companies after many years because their rates are higher and Gail was also rude to his wife. She did get to talk to Roxanne one day and said she was very nice though.

We have been using Lotfey Dennett through a personal referral since 2015. They have been so helpful…read morefor us in finding affordable, professional insurance & easy to work with. I have nothing but good things to say!

From the owner: Insurance can be relaxing! Our dedicated team will handle your coverage so you can stay…read morestress-free. Insurance products include: Auto Renters Homeowners Secondary/Seasonal Home Coastal/Island Home High-value Homes Rental Properties - Long/Short Term Umbrella Liability Recreational Vehicles Special Event Insurance Travel Insurance Start-up Companies & New Ventures Restaurants/Bars/Taverns/Clubs Professional Services "Tech" Programs Medicinal Marijuana Programs Event Insurance Life Insurance Business-owners Business Auto General Liability Business Property Inland Marine Workers Compensation Errors & Omissions Employment Practices Liability Cyber Liability Professional Liability

I have been pleased with all aspects of Carlo Giraulo's Allstate Insurance Agency. His staff are…read morevery warm, welcoming, engaging and knowledgeable. Additionally, I find them to be very accessible. When I call, I get a real person who is local. I've unfortunately had several issues that I have needed assistance with and am impressed with the level of service and the speed at which the response occurs. Carlo is very thorough in his explanation of the impact a change in insurance will have on my life and he treats me respectfully as I know NOTHING about insurance. I don't feel stupid asking questions. When I have had a claim, I have always had it handled professionally and quickly. Highly recommend.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am a motorcycle rider and insure many two-wheel rides. I love working with my riding and non-riding customers and helping them with their insurance needs...

I was in need of some home insurance. Jake Stoddard was my agent and amazing. He was…read moreprofession, knowledgeable and informative. It was such a great experience working with him. I highly recommend him. I was lucky to be referral to your agency. Dottie O

Pleasure doing business with these folks. Very professional and pleasant bunch. Highly recommend.read more