I am only reading this company one star because there's nothing lower. My son had an accident I had…read moreto provide the crash reports they didn't go after them. I had to fight to get my car repaired they didn't fight for me. Do not do business with this company!

It can be tough to find an insurance agency where you get great service and Clark definitely lives…read moreup to that. If my agent doesn't answer the phone, I always get a call back in a timely manner.

Very poor all the way,if I could give a minus score I would there is appsultly nothing right or…read moregood about this company at all.I give a minus 5 plus appsultly nothing professional about this company I wish the company I work for would find a company that at least has good customer service department at UNUM long term disability department they work harder at denying your claim than helping you in any way there is no good rating what so ever, I can give them. I pray you never have to deal with them they are not there for you by any means. That would take money from their company "just think about it they don't want to pay for your disability because it takes money out of their pockets.no one in this company cares for your disability.the management made it where the call center first responder could no longer give out any information on your account even to confirm that documents had been received???

This past year and next year our voluntary hospital, accident, and critical illness is covered by…read moreUNUM. Previously we had AllState and they were 110% better than UNUM for coverage. UNUM drags their feet on paying claims and will even say that a hospital stay was due to a pre-existing condition to not have to pay out the claims. I mean you find this out about 3 or 4 months after filing the claim. Because they offer such crappy coverage I'm electing to not pick these coverages in 2024 and save more money in the premiums than what they cover. UNUM is nothing more than a typical thief.

Received my estimate for renewal of our auto insurance. Called ther Bangor office and asked a few…read morequestions about the bill. In the course of reviewing, I asked why the auto rate went up so much. The person said it was the cost of auto parts. She then said you had a suspension of drivers license and that is why it went up. I said you sent us a letter saying it was a clerical error and that the suspension was voided. She then said yes I see that on my computer, and we over charged you $250. Lucky not all people look over the estimate. Very poor handling of my bill . Not very professional. That's all Cross has to do is insurance and they do not do it very well.

Cross Insurance intentionally drags its feet on making payments. You do not want them representing…read moreyou if this is how they do business. It must be a soul sucker to have to work for a company whose apparent corporate directive is to be dishonest when handling claims.

You pay for a company that just wants money and is of no help when needed.... profits only and no…read morehelp for me... Changed to another company.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Portland. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping Portland residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Portland today.

Take your money elsewhere. Agent has poor communication skills and is obviously in over her head.read more

Just got off the phone with my agent and am completely perplexed by what her problem was. I simply…read moreasked for my decloration page for my work, which I have been asking for every 6 months for the last 11 years (with a few different companies). I got so much attatude and grief about it and in the end she refused to give it to me?!? It's all well and good if you need to ask me a list of questions on why I need it and verify with the insurence company and my work but you could at least be NICE. she was so very rude I am seriously thinking if going elsewhere. If you want to be treated like sh** when you need something, this is the company for you!

Bay Area has been under new ownership for about 2 years now. Service has been oustanding…read more Communication great. The best title insurance companies thoroughly conduct a title search, investigate the property's ownership records, and ensure smooth ownership transfer for the seller and purchaser. Bay Area does all this and more. Highly recommend!

Stay away if any party to the transaction is from out of town. They seem to be flummoxed by…read moretransactions involving trusts or out of town buyers as Sue, the President, complained about both to me. I found Bay Area to be uncommunicative and rude. On the day of our closing I sent two e-mails and a voice message requesting a status update. After receiving no replies, at 4:48 PM (the office closes at 5 PM) I finally got through to Sue, the President. When I voiced my displeasure at her lack of communication, she scolded me and told me she didn't respond because she was BUSY WITH CLOSINGS. Yep, never mind I was calling about my own closing - she did not pick up on the irony. Oh, and my closing didn't happen that day, not that Sue showed any concern. I'm not surprised though since Bay Area waited until the last possible moment to send docs for signature, resulting in unnecessary overnight delivery fees. When I requested they send docs to me via e-mail for printing and signature to expedite things and save money, they refused, citing their "special" paper (this turned out to be standard stock, no letterhead, no nothing). I suspect they don't have a scanner. If this is an important transaction for you, go elsewhere. This place is in the Stone Age.

Mike Hayes is an incompetent, unresponsive insurance broker. Whenever you talk to him on the phone,…read morehe doesn't listen, just talks over you about what he thinks you want. He has poor reading comprehension, and spent months last year telling us that the inspector for our insurance company wanted us to have an empty trailer home removed, when in fact, the inspector had a detailed list which Mike denied ever having received, and which didn't include anything about the empty mobile home. It took the insurance provider sending us a policy cancellation (for not responding to their inspector's list) for us to even realize that something was wrong. It was so bad that we recently hired another broker to find us new policies (with much better coverage for the same price!). We then sent Mike the simple written instruction "Allow these policies to expire", only to find that he cancelled the policies! We only found out today that there was a day when we had no insurance coverage at all because Mike couldn't follow simple directions! It's a good thing we didn't get into an accident or have a fire that day! This only confirms what I've always suspected, that he isn't actually able to read. Buyer beware!

First Insurance is the worst. They don't answer the phone. Don't return messages. If you finally…read morecorner them on the phone, they will make promises and won't fulfill them. Have left me hanging out to dry twice. Wouldn't do business with them again if they were the last insurance agents on Earth.

18 hrs to get towed on and off we will be there in a few hrs. lost appointment with my specialist…read moreDr. I have to reschedule. PREMIER CUSTOMER. Been with AAA for over 50 yrs on and off. Whish ALA Road service was still around. I will never get the premier package again. Veteran U.SM.C.

Like any other AAA office. Easy to find, convenient…read morelocation, easy parking. Fast service.