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    Marion's Grooming

    5.0 (1 review)

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    11 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

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    People searched for Pet Groomers 1,035 times last month within 15 miles of this business.

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    Loving Touch Dog Grooming

    Loving Touch Dog Grooming

    3.2
    (10 reviews)

    The worst customer service. A friend of ours told us about this place. Said they weren't very nice…read morebut it was cheap. The first time my dog went here they weren't welcoming and very rude (not to mention the place is gross) but they were cheap and took my doodle in quick. Second time, we were late because a doctors appointment went way past the time it usually goes. We were 18 mins late. We called ahead of time to let them know and sincerely apologized. As I walked in with my dog the two women were so rude and almost tagged teamed me. One very rudely mention a late fee; I said sure, I would absolutely to pay for that. I'm late, I understand. I apologized up-and-down MULTIPLE times saying it would never happen again and that I was embarrassed we were late. They both kept making comments to the point I no longer felt comfortable leaving my dog in their hands. I was very kind and asked for my dog back. They said no, no need because the lady would be out of money now. I again asked for her back and they finally gave me her. As I was leaving they were swearing at each-other about me. I felt like I was at a dirty principles office. These women have ZERO customer service. And are very rude. If you just want a cheap place, this is for you. Don't except to also revive the warm and fuzzies.

    My last experience at loving touch was extremely disappointing not did i pay more then pet smart or…read morepetco But our dog came home not smelling good and with random hairs everywhere.. when I called the owner to ask if he had been bathed she had such an attitude in her voice and simply said that yes he was bathed and that they groom animals sooooo .... Then she rudely hung up on me .... Thank you loving touch I will no longer bring my dog nor recommend this place at all.

    Wagging Tails Pet Resort

    Wagging Tails Pet Resort

    3.1
    (24 reviews)

    Sam enjoys going to Wagging Tails. He loves to play with the other dogs! The people are also very…read morenice and accomodating!

    I didn't even have to step foot in the door to this place to write this review. I scheduled my 2…read moreshih tzus for grooming, made the appointments 2 days ago. One of them is 14 years old and is in CHF. Before I say what I'm about to say - I completely understand that if a facility does not have oxygen tanks and other medical resources/staff to aid in the event of an emergency, that they will not take my dog in CHF for grooming - I get that part. I spoke to THREE different people about this, thoroughly explaining my dog's condition and each time I was NOT told that that was a dealbreaker. I continued to make their accounts, requested bookings, and uploaded their vaccination records and medical records (particularly for my dog with CHF). Everything was approved and verified by the staff - per what their portal was saying - and the appointments have been on the schedule for 2 days. To add on to this, they actually had to last-minute reschedule one of the dog's appointments due to a staff emergency. I was fine with that, but again, there was no implication at all that the appointment was at risk for being cancelled due to my dog's condition, hence being rescheduled. It was rescheduled and I waited another day with no sort of outreach from Wagging Tails about anything.... until THIS MORNING (both appointments were supposed to be today) I get a text message because god forbid they have the decency to make a phone call, saying that both appointments have been cancelled due to my dog's condition and the lack of equipment/medical resources on hand. THAT WAS NOT BROUGHT UP ONE TIME, EACH TIME I SPOKE WITH SOMEONE ABOUT MY CHF DOG'S APPOINTMENT. I am extremely displeased with the lack of communication and professionalism, as well as overall respect by this place. When I called this morning to ask again, WHY, this was being done in the first place, but more so WHY was this not communicated to me beforehand when I scheduled the appointments days ago... AND SPOKE WITH YOUR STAFF DIRECTLY ABOUT THIS CONCERN???? Of course, whoever picked up the phone with me this morning had no idea why I was so displeased... claiming that my dog's condition was "never brought up in discussion prior to now"... don't even get me started. I truly could keep writing about how this place is a huge waste of you and your animals' times, but now I have to start the whole process over and desperately search for grooming for my dogs all over again! Wagging Tails, I strongly suggest you do better on your end because this isn't looking great for you guys, and I can confidently claim that I will not be considering this place in any future, let alone recommending it to anyone. I also see that I am one of MANY poor reviews about your establishment... yikes!

    Marion's Grooming - groomer - Updated July 2026

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