Davina was really great! amazing customer service and very patient and she helped me and my family…read moreopen new accounts.

This branch has a friendly welcoming environment felt the minute you walk in…read more As the Executor, I've been dealing with some family estate issues and a problem with the estate. It was unable to be cleared up with the bank of the estate. I then went to Patelco in Brentwood and spoke with Mgr Shayna Rahimi, who helped me work thru the problem to completion. It was a great relief to not receive the run around and have this issue resolved. I highly recommend Patelco

When was the last time I opened up a back account? Its been so long, I reckon about 15 years ago. I…read moream glad that I decided to open one with Travis Credit Union. Although the wait was substantial because there was a lot of customers, the process was very smooth and informative. I chose right to bypass the online application because the person that helped me was very friendly with lots of information about the different accounts that were available. Like Patelco, my first CU, Travis offers great services without the bloat of your regular banks. Solid 4-stars with my first interaction with Travis Credit Union.

I came here because it had one of the best brick and mortar high interest savings rate in the area…read moreat the time. It has done well. I met Nicole who was a knowledgeable and friendly banker. She was just awesome and an asset to the bank. I did deduct one point from a perfect score because Travis did not give me an ATM card unto the second try and then failed to mail a pin code which I have read in other reviews as well. They told me they went with a new company that delivers the PIN code and I have requested this several times and was ordered a few times but never came. I ordered it to the bank itself to be kept in their vault they said-NEVER came! I ordered it to the house-NEVER came! I gave up and don't use the ATM anyway as I go into the bank itself which you do not need a card like other banks so they tell me. I have never withdraw yet because it is in a multi-month CD so when the time comes I will update it it goes smoothly to withdraw my money or not?! That kind of makes me suspect in reality why are they having so much trouble with a PIN code being delivered to its customers-like do they want to prevent people taking their money out!? However, I did check and TCU has a good and solid bank rating. It is insured by the NCUA (like FDIC but for credit unions). At least making some money, since regular big banks are not giving anything other than pennies literally. So I will update if anything is questionable or not good, but so far it has been great and I earned a good amount. I did rollover into the best interest rate again although it was a bit lower, but still decent among the brick and mortar. You can get quite a bit sometimes with online banking, but I honestly do not trust online banking because there is no place you can go to if sometghing happens and they shut down and cannot reach them online or on the phone, who can you go to?! At least the brick and mortar places, you have someone you can yell at or get your money hopefully and I mean if they invested in a physical place with employees,etc more of a chance it is invested in its company. Updated to add: manager read my Yelp and personally called to help me with getting an ATM card and PIN code. She apologized for the problem and said she will do anything to make it right! Way to go- I appreciated it being a customer and not just an account number like in the big banks. I like TCU even more now!

Bank of America has terrible customer service, I've been a customer for over 30 years and after…read morebeing disabled for over a year, I asked for help with my credit card rates and was told to go to another bank so I did. I am very disappointed in their customer service. They obviously don't care about their clients at all.

AVOID THIS LOCATION! Terrible customer service. The young, heavyset, African American teller…read moreDESTINY was extremely rude and clearly hates her job.

Do not get this credit card I repeat do not get this credit card. They will ruin your credit. I was…read more$200 of limit because I was in the hospital with a heart attack and they close my account and they wouldn't let my daughter make a payment and they wouldn't take off the late fees because he already did that. Do not get this card. They will tell you they can you can always reapply so they ruin your credit on one end and then they have you reapply and run your credit on the other end. Do not get this card.

On 8/19/2025, 13:01. I walked into this branch to deposit cash of 700$. There were 6 of 100$ bills…read moreand 5 of 20$ bills, together 700$. I counted them on the Chase counter, in front of the teller Dena, before I hand them to the her. It was 700$, and the area I counted the cash was a right ankle that Chase camera on the ceiling would capture clearly. Cashbox #07, Session #16, Transaction #34. After I hand the 700$ to teller Dena, I looked down to my wallet because I needed to put back my debit card. Then I heard her saying it's only 660$. In between her have my cash and the cash goes on the counting machine, I lost eye contact of the money about 10 seconds. I immediately ask my money back and count again. At this time, it's too late, only 660$ left. Even I lost eye contact for that time, but the camera on ceiling capture everything. The deposit amount still shows 700$ now in my account because I pulled money Again from my wallet which was 40$ to make it become 700$ again. I needed to deposit 700$ so it's enough to pay credit card bills. The camera would also capture me pulled money the 2nd time from wallet. I know 40$ is not a very big amount, but if this happens as a pattern on different customers too, together could be a big amount. Everything was captured on the camera including I was counting the 700$ on the counter at the very beginning, the evidence is there. I hope Chase can investigate on this.

I went to Brentwood branch and had a horrible experience…read more The Brentwood branch made me feel like me being a young black female that I was immediately someone suspicious. To shorten I wasn't allowed a cashiers check to put a down payment on condo, and was also refused service at the teller line to pull 40 dollars. Mind you, not once did I yell, curse or even be disrespectful. When I told the BM I'm moving have you ever moved? She got up and dismissed me like I was a peasant. I went over to Antioch branch, spoke with Vincent and he resolved everything and listened and allowed me to vent about my experience. He was a banker, manager, therapist, and someone that I feel truly cared. Not only did he provide amazing service and save my relationship with Wells Fargo as a new customer, Camille "head teller" & Aurora as well were exceptionally kind. Day and night experience with this branch compared to the other. If you want a good experience with wells go to Antioch and have Vincent help you! Thank you Antioch team for not only your kindness but allowing me the fresh new start I've always wanted in a new state!

Employees seem to not want to help people. They would rather greet and chat with visiting…read moreemployees, make smart comments when people complain about the long wait times than help customers. 40 minutes to make a payment when their online system refuses to set up properly (their IT can't even figure out why I have an issue) is beyond ridiculous. I have never seen a bank ran this way. I'm used to all employees pitching in to clear the lines. Not here! This bank is very unprofessional and clearly does not know how to provide good customer service or function with any type of customer first methodology. Pass if you value your time and worth.

So far I love this bank, made it very easy to open my accounts. Love the girls there, I'm happy.read more

I have an auto loan through Bank of Stockton and I really appreciate that any time I need anything…read moreI can easily get through to a real person, who is local, friendly and helpful. Special thanks to Julie K. in the loan office for finding all the documents I needed.

We test drove a 2019 RS3 four times before we decided to purchase it. Brian (the owner) helped us…read morefrom beginning to the end of the process. He was able to answer all of our questions and was a no pressure salesman. He offered us fair market for our car and had the paper work done and keys in our hand in less than an hour. Mark the co-owner was also very helpful with the paperwork. They both stayed after closing to finish the job. We don't need another car, but would have no issues purchasing from M Sport again.

UPDATE: I sent the picture of the "tar" oil to the owner and to his credit he responded quickly and…read moreapologized. He said that it was indeed obvious that the oil wasn't changed, and acknowledged this was a "miss" by his mechanic. I appreciated this bc at the time I was contending that the oil hadn't been changed, I felt like the "bad guy" when his mechanic was telling us that he had changed it. So I appreciated the call. In any case, this could have been a real problem for me had I not done my own checking and changed the oil myself, and no doubt I would have just been out-of-luck with no recourse. So even if not attributable to malice in this case, stuff can fall through the cracks and I recommend that you do your own thorough due diligence and not necessarily just take everything that is said at face value. ORIGINAL: Be careful and you should buy here only if you know cars or if you have a good mechanic. I came here only because they happened to have a rare model that I was looking for. The owner represented that they had changed the oil after I expressly asked. I honestly didn't care if they did or not, I just wanted to know so I would know to do it. After a cursory check after some driving, it was obvious from the dipstick that the "mechanic" had not. I went back to the dealership to get them to do it. When I returned, the owner swore up and down that his "mechanic" changed the oil, and that he didn't want to ask him to change it again bc then he'd be "calling his mechanic a liar." I said I couldn't speak to whether the "mechanic" was a liar or not, but see can see from the photo what eventually came out when I changed it. So yea, man, your "mechanic" is indeed, a liar. The owner then offered to reimburse me if I went to go change it at Midas nearby. Not trusting a "quickie oil change" place either I asked instead if the owner would just pay me the cost of the oil and filter and I'd do it myself. So buyer beware. They have a decent selection of interesting cars, but you should assume, regardless of what they tell you, that they did not do any maintenance to the car. Unless you are physically watching them as they do it, and even then I'm not sure I would trust them. You will either have to check everything yourself, or take it to your trusted mechanic. The one thing that is good, is that the salespeople seemed like decent enough people, but definitely are not thorough or take proper care in what they are doing. For 90% of buyers who don't know anything about cars they can probably get away with their behavior. But I'd recommend that you only buy here if if you really know your cars and know exactly what to check.

I went into the branch to have my account numbers changed due to compromised activity. Helen helped…read moremake the transition extremely easy and displayed patience, perseverance, and professionalism throughout the process. Every time I visit the branch I am greeted warmly by name and always asked how my day is. The tellers and branch manager, Dana, is very responsive to my needs. I feel very relaxed at NuVision, knowing it's "my" bank!

I had the opportunity recently to open an account at Nuvision Credit Union in Brentwood. Wow! What…read morea wonderful staff! They all made the process so easy and and gave me a sense of belonging. I had so many questions and it was so nice to be in an environment where the staff was friendly and knowledgeable. A personal shout out goes to Helen Raoufian. It was such a pleasure working with her. She was wonderful! I think I'm gonna like this credit union. Btw... Thanks for the candy!

Nicole was PHENOMENAL. Tasked with our impossible timeline of selling our home and buying another…read moreone with the funds, Nicole went above and beyond including working late into the night and on weekends to get us approved. The process was very smooth despite lots of t's to cross and i's to dot. She was very clear on her deadlines and her escrow estimates were accurate so we never felt overwhelmed throughout the nearly 3 month process. And with our house secured I can finally cash in on my dream of owning a boat! Regards, Donna and Garrett Allen

Nicole is so great to work with! She was patient with my questions and concerns. She is so…read moreknowledgeable and kind. I really appreciated her expertise and relied upon her guidance. I would highly recommend working with Nicole for all of your mortgage needs.