Had the best experience on the water today. Did a late afternoon tour w/ Captain Ron. Very sweet…read moreguy...full of fun lil facts, stops to admire birds, explain the scenery...just an all around great experience. So glad we booked this. Do yourself a favor...book the experience!! When back in town...will definitely shoot for a full moon tour!!!

We wanted to show the kid Caddo lake so we drove from Dallas to do a tour with Captain Ron…read more Ron is a down home friendly guy who obviously loves people, his job, and Caddo lake. During the 90 minute boat tour, he was enthusiastic and passionate about the lake. He really seemed to enjoy sharing his immense knowledge the lake, both real and legend. I learned a lot and he made the tour very interesting. The day we went it was a bit chilly and overcast. It had just rained so the lake water was muddy, and therefore we did not see much wildlife, just a busy beaver and some blue herons. You can go during the summer when the water is clearer and see turtles and dragon flies. During the summer, the climate is much hotter and humid and there is little air flow on the lake, so be prepared to sweat. Cool and overcast actually was preferable IMO. The wife and I had toured the lake about a decade ago and we left from the northern part of the lake. Our opinion is that despite the fact that Captain Ron did a great job, the northern part of the lake is more interesting than the southern part where Captain Ron is now located.

Have used them twice now on small outboard motor. Both times quality work at a fair price…read more The service People are great to work with. I'll continue to use East Texas Boat World. Gary S

Tracker Marine, Bass Tracker…read more I had purchased a used Tracker Pro 17. It needed some work. I called for an estimate and the work and something I added came in lower than the original estimate. The guys are helpful. I came in at closing time and they insisted on cashing me out, on a Friday evening, beyond closing time. They already had the lights out. It's a small store but there are advantages to a small. Size doesn't matter? They'll get my repeat business.

We bought our Hurricane Deck Boat from JD Shipp. He's great! Love the boat. Price was nice.read more

From the owner: We Sell Instant Fun, All You Add Is Water…read more Voted Best In East Texas 8 Years in a Row by the Longview News Journal's Readers' Choice Awards.  Family Owned and Operated Business Serving the East Texas Area Since 1955

I brought in a 21' 1974 Century with a 454 block engine. It had been in storage for at least 12…read moreyears untouched. I told Lance I would pay him to look it over and give me his opinion on whether it was going to be worth the money to get it running and keep it running. After a few days, he told us exactly what it needed, exactly how much it cost and even let us store it on his lot for a couple of months. The trailer blew out a new tire on the way to taking it in and I thought it might be the tires that were on it and asked him to replace them. He looked at it and said one of the springs on the trailer was broke and he replaced all four of them as well as the one tire. I can't say enough about this business. If you have a classic boat, or any boat that needs repairs, this is the place to bring it. I am so glad another Boat Dealership recommended him.

$1500 paid for boat dying while loading over a year ago. Boat turned back in for same issue but…read morenow dies under any load. Boat kept 4 months. Problem fixed with no charge. Boat still has same problem!!! Pitiful work and turnaround. Boat now at a reputable mechanic to fix basic problem.

Mike was the best!!…read more My husband and I had an amazing time out on the lake with him on his mudboat. He shared so much information about the environment and history, and was a wealth of stories. We had an incredible time. We also really appreciated him being flexible with the timing as we were there during a week with very cold temperatures, and we ended up going out on the water later than originally scheduled so it could warm up a bit. I had booked two tours with different operators, and Mike was easily the better one. We saw 10x more with him. Mike, we look forward to coming back and going fishing out there with you!

We came from Dallas to the Caddo Lake area for a weekend excursion. The website was clear, and a…read moreboat tour for 2 adults and 1 dog was easy to book (done via phone). Upon arrival at the place, Mike greeted us outside. To our surprise, we got a completely private tour, which we especially appreciated in the setting of COVID. We walked back to the dock and boarded the platoon boat. Mike's boat was spacious and very comfortable with cushioned swivel chairs at the front so that we could get the best view of the scenery. Mike was patient and friendly. Because he is a local, he was able to tell us a lot of cool information about the history and the endemic wildlife in the area. He took us through the most scenic parts of the river, and we had a blast. Mike provides one of the few dog-friendly boat tours that I could find in the area, and I am so glad we chose him. It was a lot of fun and I would highly recommend it to anyone!

Several years of loyalty and 10's of thousands of dollars spent here with my business all thrown…read moreaway over one issue.(extended shipment times) The customer service rep cancelled my order and closed my account because i called in and complained about service and was seeking an option to fix it. Their rude attitude escalated my frustration. They were unwilling to entertain the fact that they made a mistake. For a third time in all the years i had to call in and check an order to get momentum on it, it usually only happens around the holidays, this time no excuse. I called and complained but instead of resolution I was told by them that they are a good company with good reviews and that they see no issue. I cant get over how i was treated and it only made me more mad. I got hung up on because i expressed that i was getting F**ked on this and that their attitude was unbelievable. All my orders canceled and account closed. They didn't even try to help.

I've had the worst customer service experience. I tried to change shipping to ground from 3-day…read moredelivery (from $167 to $80--still ridiculous for one item) soon after placing the order. The rep to whom the matter was escalated was extremely rude/unprofessional/argumentative--even with my credit union rep on the call, too. "It takes one to know one," she said to me at one point. She threatened legal recourse. No sense of CS. I will share broadly. Do not buy from this company.

Went to get my boat checked out thinking I needed a new transom. The boat was taken in water and…read morewasn't able to see what was going on for it to take on that much water as there was no damage. Richard looked over everything and felt it was a hose that was not properly sealed. He cleaned it and resealed for me. He stoped what he was doing to help me! Great experience and kind man. Definitely recommend and will definitely go back for service! If you own a boat you know things come up so make sure and use his services. I drove an hour and half based on a referral to him and so happy I did!

I highly recommend Bryan for your pre-purchase inspection or other mobile services required. Bryan…read moreis very professional, prompt, detail-oriented, and thorough. With his personable touch and communication, you will not be disappointed.

From the owner: Shreveport/Bossier City's newest Marine Mobile Specialists. Family owned and operated. Where we…read morechoose quality over quantity.