Dr. Maclean was great! the staff was fast and courteous answering all my questions. I loved how…read moreeasy Dr. MacLean was to talk to. The receptionist was very kind and even helped me figure out the cost BEFORE I went into get work done so I knew exactly what I was getting into! I would highly recomend !

Operated on a SIX year old while sedated. The child got upset after 2 things being done, and they…read morerefused to operate further. The child's mother informed them that their ride was far away(30+ minutes), and regardless of this, the couple were escorted out the back door, and the mother and child were left on the sidewalk while the SIX year old could not hold up their own head, nor stand. Several people drove by and asked the pair why they were sat on the hot sidewalk while the child screamed. Once the pairs ride had ARRIVED, a hygienist came outside and approached the mother while getting into her vehicle and exclamation she was "unaware" that their ride was far away, and that they may come back inside to wait for the vehicle that they were now GETTING INTO. Someone messed up big time here, and they didn't try to correct it until someone that saw this pair sat in the heat went into the building and expressed concern for the pair.

"Unbelievable" orthodontic consultant…read more I have already visited seven orthodontic clinic and this is the only one that neither do any professional check(e.g. x-ray, photo) nor free. All I did here is an assistant introduced me invisalign and braces, and then a doc came and did some simple check. Then the doc said: yes we could do it. Done. No advice, no plan. I even hesitate can they really do orthodontic treatment. The most surprised me part is it charge me without any informing. I have done this consultant in seven clinic and none of them charged me(while that maybe not usual), one of them informed me before I booked the appointment(so that I could decide if I would go). For general dentist request, I don't know. But for orthodontic, definitely not.

I went to Dr. Helpin back in July. I had terrible pain, and I needed work done on my teeth. Another…read moredentist said I needed them all out. He said he could save them. I was given to Dr. Murphy to do the work because I use Nitrous Oxide. Having the dental work gives me major anxiety and I made that clear to them. After the first procedure, I went back and explained how my tooth was still on fire. I had throught it was full of stitches or something. Dr. Ryan said no work had been done. I found that strange as that was the only place I had ever felt constant pain, and the reason I Went for the treatment in the first place. Dr. Murphy wanted to do things in segmants, so I came back to do fillings etc. Again I told him, I was in pain. He quite bluntly told me " If there is a problem in the future, we will address it then!" I knew I couldnt bring it up anymore without making him more upset. As time went on the pain got worse. My face began to swell. I had already spent my money with Bridgeview, so I went to Dal and asked if someone could look at my tooth as I was in such pain. They put me on a list. Then Covide hit. During Covid19, I wrote to Dr. Helpin, asking for help. I couldn't bear the pain. He suggested antibiotics, but I reminded him he had clearly told me before that my situation was too late for them, and that was why he had to pull some out. During this time, I went on anti anxiety meds. The only prescription I have had to go on or am on now. I cried daily and couldn't figure why they kept ignoring my same tooth. I called the office when things re-opened, and got in. Dr. Murphy did one xray on the painful tooth, which was now hugely swollen inside and out, and said " So, you aren't crazy, there is a problem". " He then goes on to say how Dr. Helpin may want to change his mind, and pull all my upper teeth out, but this time put me into a hospital to do it. After doing all the work to save them. I couldn't believe it. One minute the clinic was calling me to get my partial denture plan, and then suddenly I am starting over? All my pain, all my stress, all the times I begged for help, and I was correct all along? I got booked into see Dr. Helpin. I suffered through a two week, anxiety filled two weeks, only to get a call from the office. It was a holiday on that week that my apointment fell on. It was going to be postponed again. I cried all night. When I finally saw Dr. Helpin, he didn't seem to have a clue who I was. He said, "I can understand why you want to get all your teeth pulled out". I was in shock. I looked at him speechless. He then said "Well, Helen, what did you want me to do for you?" I told him, my face is so sore I can't touch it. He said "yes, I can see the swelling from here" I reminded him of what he has originally said and then when I mentioned my jaw, which dislocates, he looked shock and said "I need to look at your records and get a complete new work up. I will get you back in. I realized he hadn't prepped for me at all, nor did he know who l was. I begged him to do something now. Xrays. Anything. He just kept saying, "no, can't help you today" The next appointment given to me was for August 24. A month and half away. I told them I may be dead by then. I hadn't been able to eat solid food since they did the work and changed my bridge. Both dentists Knew, that after the work done at the clinic, I couldn't close my mouth without the dentures in, because my mouth now locked shut from the missing teeth. I couldn't eat anything. I was living on boost. I couldn't believe the lack of compassion, the wasted money and time, and the months of unnecessary pain. You are supposed to be in the helping profession, not taking money without helping, neglect and zero caring about the result. After that I left the clinic, l decided to find a caring dentist. I googled "female dentists" and found Bedford South Dental Clinic. I sent a Face Book Messages to them saying, I Know you have many patients, but I am in pain, and my dentist won't help me. They said " we will make it work if you are in pain" They got me in within a few days. By the time I left, I had an appointment for a root canal specialist, who got me in within 9 days. She was painless and amazing. The swelling started going down and the pain was gone. They also got me a referral for my dislocating jaw and Some coverage will be provided for any hospital care. Nothing was done for it at your clinic. It was forgotten. They fixed the denture l already paid you to do. For free. All this was done before your clinic could even get me in for x rays on August 24th. I work in a barbershop in your area. I have gone from saying how happy I was to find a dentist, to how much pain I was left in. I am a very vocal person. At this point, I feel that I was put through an amazing amout of pain for no reason. My care was sub standard. I would have gotten the same care in China, but at a much cheaper price.

While I do not dispute your business has been around for 20 yrs, the staff I dealt with have not…read more I'm not even sure the receptionist is 20 so disputed the age of the practice, it doesn't factor into how I was treated. The doctor said he just started....anyway my review stands firm

I am a nervous wreck when it comes to Dentists, usually because of horrible past experiences (not…read moreenough freezing to mention one) but Halifax Dental Centre is a breath of fresh air! The staff are so friendly, and made me feel comfortable. Dr. Stephen Creaser has a true passion/love for his job. He explains all of the steps he is taking and insured that I was completely comfortable (yay no pain!!). He also takes photos of your teeth! So at the end of your appointment you get to see (from his view) what he did, why and how! Its pretty (gross) cool! Dr. Creaser's prices are really reasonable too! Their staff are really helpful when it comes to insurance as well! I actually am looking forward to my next appointment, not really, but I definitely am more comfortable with the thought of going!!

Dr MacNeil is by far the best dentist I have ever been to. I have had so many bad dental…read moreexperiences. He restored my faith in dentists. Absolutely NO Pain and I didn't even realize the procedure was finished. His assistant was amazing and they are so friendly. I recommend this dental office to anyone

Dr Thomas and his team are absolutely wonderful! Starting with Leslie who manages the office and…read moreeveryone else making sure to give you the best experience possible. They are extremely professional and gentle in their approach which is essential to establish trust. They take a lot of time to make sure you are comfortable, that you have time for any questions and that you understand. You are handle with care and treated with a health perspective rather than a cosmetic/money one! Overall, the best experience one can get at the dentist office.

As someone who is scared of the dentist they are very understanding of me. They take Canadian…read moreDental Care Plan and are very good at taking care of their patients. My cleaning went amazing and was affordable. The receptionists are great at speaking with you and helping you understand every step of the say. You will pay a slightly higher fee for their work but if you can afford it , I recommend it.

I can never get in for an appointment for cleaning. I always try to book 6 months in advance but…read morethey still never have availability. I don't know if it's because they are short staffed or if they have just take on too many clients to be able to provide good service. I'm looking for a new dental clinic.

I recently switched to this dental clinic after reading the reviews on Yelp and I was not…read moredisappointed! Everyone who works here it friendly and thoughtful. I got a check up with Dr. Lucy and then returned for a cleaning with the hygienist. When you enter through the double doors you'll find the waiting area and the reception desk with the three admins. There's a tv in one section of the waiting room and one in each of the rooms that I've been in for work. They took special care to find out if I was comfortable or had any anxiety about visiting the dentist. There is lots of free parking given that it's located in a large strip mall and it's across the street from the Dartmouth bus terminal for those taking transit. If you're looking for a new dental clinic, I definitely recommend this one. To note though, you'll need to go in for a special new patient appointment before they'll do any work on your teeth, so don't wait for a cavity!

I called their office long distance from Calgary in an effort to seek advise from a former dentist…read morethat had worked here about a year ago. It took me a long time to locate her. Anyway, I called the office and it was about 10AM here so about 1PM there I suppose; and the phone continued to ring and ring. I hung up, and later tried again. This time I let it ring for quite a while thinking perhaps an answering machine would kick in. Instead, the reception picked up the phone and without hearing a word from me, asked me to hold. No problem I said. So; I continued to wait for about 5 minutes, then suddenly the phone slammed down on my ear. I then called back and asked the receptionist why the phone was slammed down, and she said that she was busy. OKAY.....I said. I went on to mention the nature of my call, and she assured me that she would relay the message. I waited 3 days and no return of the message. I also sent emails. Still nothing. Sent them back an email in return stating that I"m glad I"m not a patient of theirs . That they can keep that type of practice is Dartmouth Nova Scotia where it belongs! Not nice people in my opinion.

So, I have to be honest. I'm not entirely sure how to review a dentist, so please bare with me…read more My family dentist, which I've been going to since before I can remember. I've always had the same dentist, and it's definitely a good way to do it. First of all, I should say that they recently renovated and for a waiting room, their waiting room is quite nice. I never have to spend much time in there, either. If I have an appointment at 11:30, I almost always get in by 11:40. This is one of the best things, I think, a health office can offer. Short waiting times. So, on to the actual treatment. They're a dentist. They do the horrible scrape-y bit, they polish your teeth, floss, and give you some nasty fluoride to stick in your mouth for a while. None of it is very fun. There's no way around that, so I'm not gonna complain about it. However, they are very thorough and keep up a constant stream of patter. Plus, they don't ask you questions while their hands are in their mouths; that can be very annoying. They're also very good for getting things done. Today I needed two teeth capped, they did it right after my cleaning. That is awesome. So, the people are friendly. They ask how I'm doing, what I've been up to. They remember me. The dentistry itself is good, they notice when things are wrong and offer good advice (more than just the token 'Floss more!'), and help you stay healthy. Plus, they have really groovy sunglasses to protect your eyes from the lights. What more could you want?

I have been a patient of Dr Carr for many years and received excellent care…read more I went to a different clinic for a short time, right after moving back to Halifax. I did it purely because it was closer to my house, and came to deeply regret that decision. Dr Carr was happy to take me back and was able to help me with a potentially serious problem that the dentist at the other clinic missed. I also get my routine cleanings and check ups done here. The hygienists are great and I've never had a complaint about their work. Like most dental clinics, they will do direct billing to most insurance companies if you have coverage and bring your card with you.