They don't offer more for your car - they only add 200 on top of CarMax knowing that CarMax needs…read moreto also make money from you so they will underprice your car wishing you sell it and then you see we pay more auto saying they offer more but they both work together . The owners are never there and they treat their staff not really professionally . They don't come out to recieve - they are bleeding people in need of money that's all

A total waste of time. First they yelled out that will pay $ 1.000 more than carmax, and THAT'S A…read moreLIE! Even they have false advertisement on their car, with the same FALSE STATEMENT. They didn't like at all that I made a bad review, and they made up a story to avoid the deal which already had a check for $400 dollars. They made us wait 2 days, and then they said that they weren't able to communicate with our bank. I wish I can publish the Pic of their car with the FALSE STATEMENT! They didn't have the decency to gave us the documents that we signed! WE FINALLY SOLD OUR CAR AT CARMAX

I'm not sure how or why CarMax has a relatively low overall rating, or how anyone with experience…read morehaggling and negotiating at shady dealerships could claim to have a bad experience here. I've purchased 2 vehicles from CarMax and recently traded in or sold them my 3rd. I appreciate the fact that the first offer they give is generally their best, and there is usually no room or chance for haggling or negotiating and all the BS that comes with that. Most importantly, I've never walked away feeling that I wasn't treated fairly or didn't get at least an above average deal. During our most recent experience we were buying a new car from another dealership, but their trade-in offer on our existing vehicle was very low. When we checked Kelly Blue Book/Edmunds to see what the trade-in was worth, we received an immediate offer from CarMax that was above what KBB indicated we should expect to receive at a dealership, and it was valid for several days. When we came here to do the trade-in, the process was relatively painless, though not necessarily quick. When we arrived here at around 11 a.m. on a Friday, we were about the 8th or 9th car in line to get an appraisal to either trade or sell our car. It took some time to get through that line, then the actual process of the staff examining the vehicle, taking photos and test driving it took another 15 minutes and then once done, it took about 20 minutes before the trade offer was ready for us to view inside the dealership. The offer CarMax made was in-line with the one they'd offered us via Kelly Blue Book/Edmunds a few days earlier, and in my opinion was very fair. We then had to go to the business office to accept the offer, present ID and turn over the signed title, then pull our car into the service bay and turn in the keys. They told us the paperwork would take about 40 minutes to process and that was spot on. She called us over to sign a few things via Docusign and 5 minutes later she called us back to the window where she gave us copies of all the paperwork from this transaction along with our old license plate, a check for the trade-in and we were on our way about 2 hours and change after we'd first arrived. Simple, easy and painless with a fair price for our old vehicle.

This weekend I became an expert of navigating all things auto…read more I owned a 2013 Nissan Rouge, and to be honest this car has really done the most for the last 13 years. However, cars cannot last forever and when it was time to retire my beloved Rouge, my first stop was Carmax to see the value so I could use that towards a new car. On Friday, I put in all the information about my vehicle into the Carmax website and got an offer that was valid for 7 days. Carmax gave me more than Carvana and so I took that online offer to the dealership on Saturday. The dealer offered me much less than the Carmax offer - so I walked out of that deal, and went back to Carmax to see the official appraisal. I made an appointment online, arrived on time on a Sunday afternoon (the last day of the month) - and was out with my appraisal which matched the online quote in real life in 40 minutes. I found this to be quick and painless, and a great experience. I did not get a car from Carmax, but I feel like they gave me a great and fair offer on my car which helped me leverage a great deal at a dealership for a new lease.

It was the easiest experience I have ever had when selling a car to a dealership. Fabian was…read moreprofessional and knowledgable and when he told me I would be out of their 10 or 15 minutes, he was on point. My check had been waiting for me to arrive and once the service rep wnet outside to chek the car, inclusing the odometer and also take off the tag, he came back inside and 15 minutes after I arrive, i was free to go. Would recommend Carvana over any other car dealership to get the fairest price and spending the least amount of time!

Representative very professional and respectful. Will highly recommend Carvana. thank you for…read moreyour service.

Great experience. Customer service was good. Vadym Sara has good attitude & service. Thanks a lotread more

Came back because of their great service! Best value for your car. Vadym was very knowledgeable and…read moreMelissa very helpful.

Friendly, professional, efficient and thorough response to my order and Great followup!…read more Scott H. Sunset, SC

WARNING. GIANCARLO MOTTA and IVAN MOTTA AKA AUTO SOURCE GROUP are CON ARTISTS…read more I purchased a 2002 Porsche 911 Turbo X50 from Giancarlo Motta at Auto Source Group on July 7th 2020. I live in California and worked with Giancarlo via telephone and internet to complete the purchase. Giancarlo was initially very friendly and assured me the car was in perfect condition. We agreed on a price, and agreed that the car would be inspected by Parkhaus1 Porsche in Miami (an independent dealer) prior to shipment to California. In our contract we also agreed that any issues discovered during the inspection would be paid for and repaired by Auto Source Group. "It is Seller's duty to ensure that the Acquired Vehicle is delivered in the same condition as when last inspected by the Buyer plus the completed Acquired Vehicle Repairs." When the car went to Parkhaus1 Porsche for inspection. The technicians immediately identified loud rattling noises coming from the transmission. It was abnormal and very obvious. As a next step, they would need to remove the transmission to diagnose the problem. Now unable to send a car that failed inspection, Giancarlo agreed to have Parkhaus1 Porsche remove the transmission to identify the problem. When the transmission was removed, it was found that the issue was inside and likely serious. The transmission would have to be taken apart, diagnosed and repaired. When the transmission was opened, it was found to have damage throughout. Multiple bearings, plus first, second and third gear all needed to be replaced. Here's a complete list of the damaged parts. They also provided photos of the damage. 1 PINION BRG (4POINT) 370.00 1 PINION BRG (ROLLER) 585.00 1 PINION BRG (CASE) 565.00 1 PINION BRG (REAR) 410.00 1 INPUT SHAFT BRG (4POINT) 425.00 1 INPUT BRG (ROLLER) 410.00 1 INPUT BRG (CASE) 410.00 2 DIFF SIDE BRGS 240.00 2 SYNCROS 1ST & 2ND 190.00 1 SYNCRO 3RD 190.00 1 Labor 1850.00 With the damage now documented, Giancarlo immediately backtracked on our agreement, stating that he wanted to cancel the sale. he wanted Parkhaus1 Porsche to put the car back together un-repaired so he could sell it to someone else, presumably without telling them about the transmission issues. I had already paid for the car, and I have a contract stating that Auto Source Group will make any needed repairs. Furthermore, I don't like the idea that Auto Source Group wants to sell a damaged vehicle to another unsuspecting buyer. Parkhaus1 Porsche was also shocked that Auto Source Group would try to do this. It is completely unethical. Per our agreement, I have asked Giancarlo to complete the repairs and deliver the car. Giancarlo refuses, and after three months, has still not followed through on our contract. He has my entire payment for the Porsche of $50,000. Auto Source Group is dumping good looking, but damaged cars on unsuspecting buyers. They are selling the cars As-Is No Warrantee, hoping that customers don't do a proper inspection. With nearly three months gone by, the car is still sitting in Miami with transmission out. Auto Source Group is holding $50,000 of my money and refuses to make the repairs. I have made multiple attempts to resolve the issue with them and they ignore me. My attorney is now filing suit for damages with Florida Attorney General. WARNING. DO NOT DO BUSINESS WITH THESE PEOPLE. THEY ARE CON ARTISTS.

Looking for a company that will search for your address without your permission simply because it's…read more"public information" and then message you to meet you at your own address? Then you found the right company! Chris Soloveiko couldn't even answer me when I asked if this was normal behavior for them to search up women's addresses without permission, and instead hung up on me. Needless to say, I didn't choose him to purchase my vehicle.

The VIP Auto Wholesale Team gave me cash up front for my old car and showed me my financing options…read morefor another.  Chris was especially helpful. Thank you!

David helped me out with my old Mercedes truck. He was kind, polite and his response was fast. I…read morecouldn't have asked for a more pleasant experience! Thanks

This kind gentlemen by the name of david on a Sunday afternoon was gracious enough to pick up my…read morehonda civic at the last min and gave me an amazing quote outside of the other competition. if you need your car lifted he's the man for the job!!!