As a repeat customer of Mari, I'm happy with everything that they offer from the design work, scheduling, installation, and ongoing service. All times that I've worked with Mari, they've delivered a quality product on time and on budget. What more can you ask for?!? If you are considering new window coverings, call Mari, you won't regret it. read more

Mari did a great job with our somewhat complicated install. It was a new build so they were involved relatively early and made sure we had all the gear to install before we closed up walls. Nathan was very focused on the details and knew the ins and outs of all the product lines very well. The installation crew was courteous and kept the place clean. I'd definitely use them again and suggest them to friends. read more

Mari Design did a great job in my new condo in Portland, the shades fit perfectly, they are remote-controlled and can be operated from my phone, Great Job, Thank You. read more

Mari Design did a wonderful job with our shades. From consultation through installation, the staff kept in touch with us and was able to meet our exact needs and desires. We were picky and a bit indecisive, so their velvet gloves were appreciated! And I'm not certain about this...but I think the installation techs might have even prettied up an ugly area of the ceiling near the shades in our bedroom. Thanks, guys! read more

Not sure what happened here? I live in the neighborhood and thought I would give Mari my business or at least get a bid for window coverings for our Craftsman home. I made an appointment with Jesicca she came over measured everything and said she would get back to me with a bid and samples - after two weeks I called, Jessica wasn't available, I left a message saying I hadn't heard back or received a bid - please call. Never heard a word. What? How hard is it for a business (a neighbor no less) to call? Needless to say I did not call twice - I gave my business instead to Allure Window Coverings - in the time it took to realize Mari wasn't going to even call me back my window coverings were chosen, ordered and installed. read more

I had an excellent experience working with Mari Design. A friend recommended them because I was complaining about the amount of early morning sunlight in my master bedroom. Jessica came out to discuss my options for shades that would block out more light. She left a couple samples with me and I emailed regarding my choice. The order took about 6 weeks and then Rus did the installation. The entire process went smoothly and I thought Jessica was very prompt with her communication. The shades she recommended for the room are wonderful. The master bedroom is so much darker and the sun is not waking me up at 5:00am. I would recommend Mari Designs for anyone looking for assistance with window shades. read more

I feel Mari Design is the best company we could have hired to place an outdoor screen on our patio. THe customer service is excellent and so was the job. I would recommend them to anyone. read more

I couldn't be happier with the work and attention I received from Don and his team. Very knowable and their installation crew took care of my delicate home. Thank you! Highly recommend!!! read more

My wife and I moved into our condo in the Pearl 15 years ago. A big decision at that time was to install a programmable low-voltage lighting system. The final result was spectacular, but by last year it was clear we were going to have to "migrate" the control components of the system -- nothing works forever and replacement parts were no longer available. On the advice of our original electrical contractor we met with Nathan at Mari Design, who reviewed the situation and after a joint meeting with the contractor came up with an economical solution based on a new Lutron lighting system built on a highly flexible Wifi network. He and his colleague Jessica put it all together, found the system we needed, worked seamlessly with our contractor (and here's a shout-out to Red's Electric!), and got us handsomely through the installation and the reboot. Couldn't be happier. read more

It's my second or third time working with Mari Design and a more professional and pleasant experience i have not had in my many construction/remodel projects. Their products are of the highest quality, too. Jessica is a delight to work with, Matt is a skilled installer and Don is a creative pro who totally knows his stuff. Dan read more

To a person, these guys are the ultimate in great. Their cost, quality, service and speed were superlative. It's a joy to do business with them. read more

If you are considering someone to do custom shades, especially for a modern loft or condo space, look no further than Mari Design! The folks at Mari did an AMAZING job with my custom shades, both in design + installation. Every part of the process went smoothly and I could not be more pleased with the final result. Kristin was a pleasure to work with and sent me dozens of samples so I could match the shade color to my paint perfectly. Matt not only did a fantastic job with the installation, but he's seriously delightful to be around. Great job, guys! read more

After reading the reviews, it appears that customer service at Mari Design is hit or miss. I fall into the miss category. After inquiring about an Insolroll product in early May, I waited over 5 weeks for a quote, with no success and much frustration in attempting to get some communication. Now they have informed me that they are "too busy" and moving locations and just cannot assist me. Obviously businesses get busy but still maintain a level of courtesy, service and professionalism with their customers. Mari Design's customer service is the worst I have encountered and does not come close to any acceptable business standard. I have advised Insolroll NOT to refer customers to Mari Design again. read more

Terrible customer service. Take forever to reply to requests then give quotes based on false assumptions rather than asking what you really want. Jessica has been less than helpful and somewhat unresponsive. read more

Highly recommended! Mari Design did fantastic work planning and installing new blinds in my SE PDX condo. Nathan and Don patiently worked out every detail of the plan, which had some challenges fitting sheer blinds over pre-existing blackout blinds. Their installers, Matt and Jeremy, paid incredible attention to detail and offered to come back to do adjustments whenever needed. Jessica was always a great resource, too. Overall an excellent experience and it was nice to work with a company that takes pride in the quality of its work. I'm so happy with my new blinds. Thanks, Mari! read more

All the folks working at Mari are highly professional and clearly interested in providing an excellent customer experience. I have worked with them several times and highly recommend them. read more

From the initial meeting at the studio to understand our options to final installation, everyone at Mari Design was helpful, knowledgeable, professional and friendly. Plus they own a great dog! We would recommend them without reservation. read more

I called in requesting information regarding Lutron motorized blinds for our new home. After explaining to the rep what I was interested in, she informed me that either Don or Jessica would be calling me back. I then waited a few days before calling again.. I spoke with the same rep and she said she would remind either of them to call me back. I then called the following Monday (this was now one week after initial contact) and Jessica answered the phone. I asked if she was still planning to assist me, and she said she had been very busy. After hearing her excuse, it left me with the feeling that I was actually a burden to her. She inquired about what information I was looking for. I explained our situation which she said she would try to get back to me with that information on Friday. On Friday I heard nothing. I then waited until the following Wednesday to call to talk with the owner or manager of the business and she said that was Don. I asked her to have him call me back (which he never did). She explained that he was returning from a business trip. Surprisingly five business days later, I received a proposal via email from Jessica. Honestly I was very disappointed by their lack of customer service or attention, especially after reading all the yelp reviews. It took me 2 1/2 weeks just to get started. At this point I contacted a different Lutron dealer, and was able to get information within 4 days. I will be ordering my motorized blinds through them. read more