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Mardi Gras Mud By Libby D's

3.8 (4 reviews)
Closed • 10:00 am - 4:00 pm

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Artsy Edge

Artsy Edge

4.0(3 reviews)
6.0 mi

I was excited to take a pottery class at Artsy Edge, but unfortunately, the experience was…read moreovershadowed by poor customer service and disorganized operations. First, the instructor texted me to come in at any time during the week to complete the glazing phase of my pottery. When I arrived, she told me I couldn't glaze because a class was in session--contradicting the message she had sent. Additionally, their posted hours of operation were inaccurate. She originally stated the studio closed at 5 PM, but after I pointed out that the website listed 8 PM, she admitted the discrepancy. When it was time to pick up my pottery, they couldn't find my pieces. On top of that, the instructor's mother was incredibly rude. At checkout, I asked if they accepted both cash and card, and the instructor confirmed they did. However, when I presented a $100 bill (for a remaining balance of $45), they had no change. The mother repeatedly insisted I just "leave the remainder as a tip" three separate times. I had already planned to leave a tip, but being pressured like that was uncomfortable and unprofessional. When I refused, they then asked me to Venmo the payment because they didn't want to pay card processing fees. While the actual pottery class itself was enjoyable, the operational side of this business was frustrating and unprofessional. Clear communication, better organization, and basic customer service improvements would make a huge difference. Until then, I can't recommend Artsy Edge.

Great experience. Really nice staff. They helped my daughter and I make a few things on the…read morewheel. The instructor was wonderful, knowledgeable, high energy, friendly and fun. I plan to go back again.

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Mardi Gras Mud By Libby D's - paintyourownpottery - Updated May 2026

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