Excellent communication and service. Super polite, on time and great results…read more I was seriously thinking about replacing my carpet, now it looks new again and saved me $3000. Call them immediately

Cesar Medina came to my house in less Than 2 hours of…read morespeaking To him on the phone and cleaned my rug. Did a great Job and explained the whole process as he worked. Rug looks Great!! I highly recommend him.

Great costumer service, efficient very friendly and professional…read more They got to my place right on time with a smile on their face that to me is key for a smooth and easy relationship with anyone. Prices are competitive so not over pricing with them. They can accommodate almost any service request so, Is important to call them and explain what you need to be done so they can prepare so service request is a most. They can accommodate almost any service request. I am giving 4 stars because something wasn't communicated to me at the time of scheduling the appointment.

I had another company clean my carpet but by the next day it looked and smelled even worse than…read morewhen they had started. I found Small Town Carpet on Google and their reviews were amazing. I love the fact they are a small local business. They came in and did a fantastic job!! So professional and respectful of my home.

We requested a deep cleaning for our home. The cleaner was respectful and very thorough. You…read morecouldn't beat the price and quality of service. The owner was responsive and answered questions quickly including giving us an ETA. Couldn't recommend a better cleaning service!

Service was incredible from quoting to scheduling everything was a breeze. I was apprehensive at…read morefirst since we needed a move in cleaning for our home but everything was well taken care of. They made our home shine even brighter. Bother ladies were lovely and very kind. I will add photos of before and after now while the cleaning was made easier since we hadn't moved our furniture in I think they really settled my nerves in the aspect that our items would be arriving to a clean space. Some aspects that I believe could be fixed where ensuring that specific spots are wiped down as stated as well as the baseboards but these are thing I can do so not a big issue just slightly annoying.

We used TNT to clean the carpets in a rental house for a final move-out inspection…read more Tara was very quick on responding to the initial quote request, and the quote she gave was very close to being exact. Josh was very nice and they did a great job cleaning the carpets. I was very pleased with their customer service, the job they did, and how fast everything was completed. Would definitely use again.

Excellent service. Our carpets were thoroughly cleaned. Austin was knowledgeable and helpful. This…read moreis the second time I've had TnT clean our carpets and they are outstanding. The price was very reasonable as well

Overall great experience! Very prompt with replying with a quote and walking me through the…read moreprocess. Texted 30 minutes out. Inspected the carpets with me and answered all my questions. The carpets look brand new again. Highly recommend!

Sammy and Brandon were excellent and got the job done. my carpet looks much better and I would…read morerecommend them again.

Top notch service in the Nashville area!! Toney just left after cleaning our HVAC duct work. He…read morespent time answering questions and pointed out some issues that once fixed should help dramatically this summer (like air leaks in the attic that once sealed will push more air through the system). The process of cleaning took under 2 hours. Toney showed us the issues he came across so we had the opportunity to take pics to show to our HVAC service guys. Super professional and incredibly nice to boot. Thanks Toney and COIT for all your help!! We have also had carpets cleaned on several occasions with beautiful results and all the work finished with a smile. Arrival has always been on time and the level of service is amazingly high. All at what I would consider a really good price point....can't beat that. Kudos guys!

Are y'all permanently closed? I had a rather large cleaning project done a little over a week ago…read moreand came home to carpets and couches still with stains and dirt. Called a few days later (on the weekend) and was told a tech would follow up at the beginning of the week. When I wasn't contacted, I called back later in the week and the recording said COIT was temporarily closed until further notice. Says the same on Google.

We wanted to protect our rugs, couches and chairs without the harsh chemicals with our new born at…read morehome. Pro-Care had that solution we were looking for. We initially used them for some rugs and after several accidents we saw how great everything was protected so we called them back to do the rest of our stuff. Sean and his team were great start to finish. They kept us in the loop on when they were going to be by, took great care of moving things around and very helpful in answering all of our questions. I would highly recommend them if you are looking for a nontoxic approach to protect your things.

I spent my day off picking up a cleaned area rug.*…read more Remember that plumber review? Well, before I got my kitchen sink fixed, I'd had a kitchen misstep that made a mess of the area rug in my kitchen. First world problems and all, I wanted it fixed but due to its size I was having a hard time finding someone to clean it. Per ushe, I turned to the Jelps and found Pro-Care. Working with Pro-Care was incredibly easy. They've turned on the Request-A-Quote feature, so I was able to give all my details, needs and wants within one platform. They messaged me back pretty quickly and gave me a fair quote. They have a money-back deal for first-time customers but my rug size didn't make me applicable. They promised, though, to keep my discount on file for future use. I drove my rug over to Fesslers Lane and it was ready for pick up in, about, two weeks. The rug was as good as new and I was a happy customer. Honestly, the toughest part of the experience was scheduling a pick up and drop off time. 8-430 isn't easy** but adulting is if you know how to do it right. *Among other errands. ** First-world problems.

Jeff was so nice and he did a great job! I had area rugs -3…read moreof them and an oversized chair cleaned and they came out perfect. He was on time and did the job quickly and efficiently! I will use Jeff again!!

I asked for my air ducts and return registers to be cleaned. Jeff works alone, so you don't have to…read moreworry about multiple people working in different parts of your house. He did a great job--was very tidy--and finished right on time! I noticed the air was fresher, and, of all, the persistent musty smell was gone from the powder room, which we initially thought was a P-trap we had already serviced (by a plumber). I also had him clean my dryer vent, and he came back to clean a couple of fabric chairs, which looked great afterward. Best of all, his prices were fair and even a bit lower than those of other companies. Use any or all of his services, and you will be completely satisfied!

Our. Carpets. Look. FABULOUS!…read more My husband and I live in a four-story town home with LOTS of stairs. Given the layout of our home, there are certain areas that get most of the traffic. Aside from the day the carpet was installed, I have never seen our floors look so pristine. Other carpet cleaners (who shall remain nameless) are put to shame by A Step Above. We look forward to working with Heather and her team in the future. We also had a friendly/knowledgeable technician who provided a ton of valuable information and answered all my questions. I am so pleased with the services we received today and the price we paid. Choose A Step Above for your carpet cleaning needs! You will not regret it.

I needed a carpet repair done for a spot that wouldn't come out. The gentleman on the phone was so…read morekind in scheduling and made me feel very comfortable. The technicians that came out were professional, friendly, and did an amazing job. The job was also done in about 30 minutes and was very reasonably priced. You would NEVER know that there was a black toner stain on my rug previously!

I called Kelly & Mark on a whim needing carpets cleaned. I am so impressed with everything they…read moredid. Scheduling an appointment was easy. They showed up on time, and did a great job cleaning the carpets. They are a husband and wife team, which I find value in that!! The price was very competitive. They did a great job, and I would call them again & again. Looking forward to doing business with y'all in the future. Thank you!

Mark & Kelly were super easy to work with, did a exceptional job, at a great price. Would highly…read morerecommend them to anyone!