Nick answered my questions and took extra time over the phone to educate me and provide…read morerecommendation. Ultimately didn't have them come out for service, but I would definitely hire them if I need to in the future.

Quality Company & Employees. Good Value for the price. Responded quickly. Will use ASAP Appliance…read moreRepair Again.

Taking back my 5 star and making it a 1 star because Yelp won't let me make it a no star. Attempted…read moreto have the dryer fixed. Had to cancel due to family emergency. Called back to reschedule, given date and time window. No show, no call, still haven't heard anything. Will never use again.

Following a washer and dryer installation newly purchased from Appliance Discounters (Less than 24…read morehours) the washer was not operational after the installation. Logan (Service Technician) was dispatched. Logan was competent, professional and detailed with the service. The washer was not properly installed by the service delivery of Appliance Discounters. Without a doubt and in case of need without hesitation fully recommend PACE. Jeff McManemy West County Saint Louis, Missouri

The appliance technician we had was Jim. He was outstanding. We reached out to him and he was able…read moreto come out the same day

Jim is great. Scheduling was easy, he's pleasant and professional, he diagnosed and fixed the…read moreproblem in no time. Will be using Jim for future repairs.

Andy's is my "go to" business for appliance parts/repair. Always very satisfied with their service…read moreand value. I highly recommend them!

Trevor is professional and great at finding the issues and giving you the best advice and helped us…read moretwice now stove first and recently our fridge died! Thanks Trevor

Great response time, great return for the fix and reasonable rates. Definitely recommend!read more

Mike ordered a part for my refrigerator and then disappeared. I called and texted him every day for…read morea month and he never responded.

Would give zero stars if possible. First scheduled appointment no tech showed up in the 4 hour…read morewindow or called. When they came 2 days later, were there for 3 minutes, and left still charging the full $100. Took days to finally speak to a "manager" who said she would look into it. Never heard back until I called. Horrible service from over the phone customer service to the on-site technician. Have not been in store but for service, go somewhere else!

This is my recent experience with Keeven Appliances;…read more I hired them to repair my washer.  The service tech completed a partial repair and needed to wait for a part to be ordered.  In the meantime he repeatedly tried to upsell me to a new washer and dryer which I did not appreciate.  Then he made several references to politics and made several offensive remarks concerning politics.  It's quite obvious He is left wing and very upset.  I told him it's rude to talk politics in customers homes.  When he made another sarcastic remark about politics we got into a disagreement.   He came out the second day and it was obvious he was in a bitter mood.  He obviously has a problems with conservatives and it appears he and Keeven Appliance are holding my political views against me.  We tried to explain to him that since he replaced the part the washer is exhibiting a different symptom; he didn't want to hear any of our input and was very short and dismissive with us.  I left him in the laundry room to repair the washer and I went to my office to continue to work, leaving him dealing with my wife for the rest of the service call. A while later I was disturbed in my office by the repair tech raising his voice, talking very aggressively to my wife, and standing very close to her while raising his voice.  I came out of my office and told him he is to never talk to my wife in that tone of voice or in that manner ever again.  From now on he can deal with me.  The Keeven repair tech continued to argue with us about the symptoms of the washer.  We were trying to tell him the new symptoms so he could adequately diagnose the problem, but he continually told us we didn't know what we were talking about.  He left failing to make any repairs as he said he didn't know what's wrong; yet he argued with us telling us we didn't know what we were talking about. Since that time I have left countless messages for the supervisors and/or owners.  I was told Barb is one of the owners, but she tells the receptionist she is not in... I can hear her in the background.  I have tried for nearly two weeks to get this resolved.  I have asked them to send another tech out to repair the washer or refund my money.  Barb and Keeven Appliance refuse to call me back, refuse to send out a tech to repair the washer, and refuses to refund my money for their failed repair.  The last I spoke with the receptionist she was defending their service tech and apparently have no issue with their techs spewing their politics in customer's homes. I do not recommend Keeven Appliance in the strongest terms.  Keeven Appliance has been given ample opportunity to make this right but they REFUSE.  I will not go away until they refund my money!!!!

Excellent communication and professional service and fair price!I've hired B&U twice: once for my…read morewasher and once for my dryer. The original installation of my new laundry equipment years ago via Home Depot gave me years of loud off balanced rotation of the drums that I was unsuccessful at resolving. After B & U repair, they both ran better than when they were new.

Professional and provided an estimate and recommendation that did not result in him fixing the…read morerefrigerator and I appreciate him steering me in the right direction rather than making the repair himself

Situation with my oven giving off an F1 beep . . . incessantly. It's been going on for a while. But…read moreintermittently, so I was living with it. I could hit Cancel, and that was working . . . until last week. Now, when I hit Cancel, it starts up again before I've even turned my back. I called Dacor. Recommendation was cut the circuit. Wait two minutes. Re-engage. I did it. Three times. It keeps beeping. There are not too many things more annoying. Dacor gave me two local places to call for remedy. I called Mid America at 4 p.m. Friday. They had someone available between 10 a.m. and 2 p.m. Saturday. BINGO!! At 10:45 a.m., I got a call that they were close and would arrive within a few minutes. The guy arrived promptly in a Mid America branded truck and wearing a company shirt. There were two possibilities regarding the F1 beep. One meant the clock circuit was acting up and could be replaced for about $500. The other meant the entire control panel is kaput, and is now unavailable from the manufacturer, so no replacement possible. The ovens are only 13 years old. Well, guess which answer I got? So, if I can live through the beeping, the bottom oven will heat, 'cause the circuitry error is in the top oven. Not a long-term solution, but possibly salvageable until the kitchen remodel in September. The Mid America guy was very efficient and knowledgeable, and he gave me some great ideas for replacements, including a Sharp microwave in a drawer (top-loading) and an entire separate ice machine ('cause refrigerator ice makers are crappy, crappy, crappy; and about a year ago I paid $750 to get mine fixed).

Mid America Service was an overall disappointment from the unorganized scheduling, to the poor…read morecustomer service, to the lack of technical knowledge.