Went for a couples massage as a wedding treat with my wife, easily the best, most relaxing massage…read moreexperience I've ever had!!!

My husband and I had our massage this morning. The place is clean and quite. Both ladies are very…read morefriendly, we had a 20 minute relaxation infront of a fireplace but being a May 7 the fireplace was not on. It is a definitely new eperience for both of us. Had mimosa and chocolates more for my husband. Sam took care of me, i had a deep tissue massage, it was great. I asked my husband how Laura did on him ( he want swedish massage) he said great. My stepdaughter gifted us the eventful massage, we appreciate it so much. I would suggest to asked them to wipe off the oil ( on your boday) with a wet warm towel after if you do not like have an oily feeling.

Facility is beautiful, well maintained and very clean. Receptionist is excellent…read more Received a bad massage. Person had a bad attitude and technique. She caused more pain than relaxation. Manicurist had a bad attitude.

Amazing personalized service by exceptional people providing a fantastic experience and exceptional…read morecustomer service!

Heavenly experience! I love the decor and relaxing quiet room beforehand, and my massage was…read moredivine. I definitely recommend Jessica!

Beware - you'll be asked to change your appointment multiple times, unfortunately if you're…read moreemployed and trying to book around your work schedules, this isn't the place to go to. I booked a couples massage for our anniversary several weeks ago and just got a SECOND request from them to reschedule. I explained that we both work and already switched our schedules once to accommodate a schedule conflict THEY had and asked if there was some way we could keep this scheduled time. They really weren't willing to help. We've been going to this spa for years for different services. I've always recommended them to others but not anymore.

This place is the best! Everyone is so friendly and welcoming. Services are always available and…read morethe staff is always very skilled.

Marie is ABSOLUTELY WONDERFUL a literal amazing hairdresser I had hair down to my butt I at least…read morehad 6 inches of damaged hair I'm so beyond grateful for what she was able to do for my hair it's healthy and happy with a fun upbeat bouncy look 100/10 will be returning again all the hairdressers here are extremely experienced and work with you and what you're happy with prices start at about $50 so for your kindness and these hard working others leave a loving and hefty tip we all need generosity right now

Decided to treat my mom to a spa day for her birthday. We had an amazing time. 50 minute Himalayan…read moreSalt Stone massage is highly recommended. The spa is beautiful and very relaxing the bellini was delicious and we had delicious grapes after our treatment. Definitely worth it. We'll be back.

I scheduled a 50 min. Lifting and Firming facial ($160) and ADDED on a Dermaplane ($40). My entire…read moresession only lasted 50 mins. She spent a good 10 - 15 mins. doing the dermaplane (which she did a very good job). So if you are adding on a service and paying for it, it should not take time away from your original service. The facial itself was disappointing, it consisted of serval products applied to my face and hot towels. I have much better facials for less! You are paying for the name and the experience. However, I have been to several other spas that are just as nice or nicer. Such a shame!

I had an appointment for Friday Feb 16th for my Botex. I get Botex for my migraines. After driving…read morethere for 45 minutes from my home, I was told my appointment was cancelled. They asked me to " do some shopping and come back in 2 hours" ridiculous!!!!!! I had NO shopping to do, so I wasted my time driving 45 minutes one way, only to be told that my appointment was cancelled. I will NEVER go back to The Atrium

I specifically requested female technicians. I booked and paid for a massage, facial, and pedicure…read moreone month in advance. After I was already scheduled for 10:00 with requested females you called me leaving me a voicemail that you had to move my appointments to 11:30, but said everything we talked about would be the same. I called back and again confirmed with you that I would have female technicians. I asked you specifically who my services were with and you told me Bridgette, Christine, and Lydia. When I got to the spa for my appointment, to my surprise I had a man for my facial which I specifically did not want. You also changed my other technicians! As a previous managing aesthetician and spa receptionist I am very disappointed in my experience here. You should take female requests seriously especially when these requests could be because of a person's religion or trauma! Thanks a lot!

Great massage, great prices, cute location! Definitely coming back when I'm in town again!read more

Large supply of Herbal Supplements. Great massages at excellent rates.read more

Unfortunately, my experience did not live up to the price point. The spa itself is beautiful and…read morethe staff friendly, but I was disappointed with the services. I booked a 110-minute Swedish massage, but my massage therapist did not seem very experienced. There were several times when the therapist simply stopped massaging for 5-10 seconds, which felt odd and interrupted the flow of the treatment. I get massages regularly from several different therapists, and the quality I typically receive is far better--and considerably less expensive. If I returned, I would definitely ask for one of their most experienced and most requested massage therapists. I also had the Glacial Facial, which I would not recommend. Ice-cold equipment was used repeatedly throughout the facial, including after products were applied. I understand that cooling is part of the treatment, but I found the experience uncomfortable rather than relaxing. My total was approximately $600 with tip for the massage and facial. I had a $500 gift certificate and purchased no additional products or services, yet still ended up spending another $100. The setting and atmosphere are lovely, and I may give the spa one more try with a different therapist and service. However, I'm not sure the experience justified spending $600 for a massage and facial in Cleveland.

Woodhouse Spa in Rocky River offered a relaxing environment with helpful staff. I was greeted as…read moresoon as I walked in, was given a rope and slippers and offered complimentary snacks and flavored waters. They do have fancier drinks available for purchase as well. The massage was absolutely wonderful and Jessica did a great job focusing on tension spots I had. The only negative was that I added on a scalp massage, but instead of that service being "added on" to my 50 minute massage, it was included in the same time frame, so essentially I paid extra for my 50 minute massage to stay the exact same amount of time, just massaged on my scalp instead of the rest of my body. I felt this was a little unfair and hope the company changes that policy.

I have had a few appointments at The Oaks over the past few years and they never disappoint. They…read morelisten to your preferences and offer many therapeutic options. One of my favorites is the dry brush, which is not offered many other places. I will definitely keep going back to them!

We did a couples massage and it was wonderful. We have been to this place before in their old…read morelocation. The new location is beautiful and very welcoming, nice bathroom and seating area with snacks and water. We had the bigger room since it was a couples massage and it was inviting and relaxing. The massage therapist were kind and you can tell were experienced based on both of our massages. We did a 60 minute massage and they made sure to use every minute of it and made sure we both were ok throughout the whole time and focused on any area that we asked like back etc... Afterwards they gave us plenty of time to privately get up from bed and get dressed on our own time...no one rushed us. Once we exited the room, they had water ready for us and made sure we had a good experience. Will definitely be going there again

Christine was very professional and sweet with my daughter who was getting her first ever massage…read more As a teen dancer, she experiences a lot of aches and pains due to the strenuous exercise and Christine was able to target all her problem areas! The office was comfortable and inviting and the massage room was very serene. I'm looking forward to scheduling my own massage soon!!

Christine did a phenomenal job! She was very intuitive in her work, she expertly found and…read moreaddressed any areas of discomfort. Her office is very relaxing, and she was very professional in her conduct. When it comes to sports massage, Christine is your girl!