These people take advantage of you in your time of grief. I…read morewas quoted one price on 3 separate calls, then after I signed the contract, the price not only doubled, but tripled. After protesting and threatening to take action, there was suddenly a "change" which allowed for a significant price reduction. It's a shame that they choose to add to your grief instead of helping you through it. I pray I never need to use another Funeral Home, but it will Definitely not be Vaughn Greene

LIVE STREAMING WEBCAST (AUDIO QUALITY)…read more Very disappointed in the live streaming service that was held for a long time family friend of ours. The audio was horrible and we were unable to catch most of the words of the service. We had to call in constantly during the service to ask them to fix it. In the end I had to message someone attending the service to go speak to the funeral home about correcting the issue. We caught only the introductory song and the last bit of the ending message. There was a person named Paula whom always seemed irritated and was very unpleasant to speak to. HOURS OF OPERATION They are also advertised to be open 7 days a week, 24 hours a day. We used a well reputable florist company to deliver flowers a day before the service. The florist told us that they were unable to deliver due to the funeral home being closed. I was in shock and worry took over. Ultimately they were able to deliver it but it was THE DAY/MORNING OF THE SERVICE. It was delivered by 9am to be exact, which was 1 hour prior to the service beginning. LIVE STREAMING WEBCAST (VISUAL & TECHNICAL ISSUES) Be mindful about how this funeral home tells you that the loved ones of the deceased will be able to record videos to play during the service. They seem to want you to provide your own equipment and supplies for it to run smoothly (flash drive and laptop). Pay close attention to this here, if this is what you are planning to have so that the experience is not ruined. The pre-recordings should be put unto a flash drive (so they say). We were watching the service from another state and were robbed of the opportunity to see and hear our heartfelt letters that we wrote to our dear friend and the family. The live streaming video cut out for 30 minutes while they were being played (not sure if the videos were even really played at this point until I get the chance to ask). I called the funeral home to ask about the live streaming interruption and they said that this is normal because the family was unable to provide them with a flash drive containing the videos. Therefore, the family needed to use the funeral home's computer and internet which they say interrupts the live stream and explains why it cut out. Which really made no sense because this video was sent directly to the funeral home's email. In this day and age I was surprised to see they had an issue with live streaming and pre-recorded videos when that is commonly used these days across streaming platforms everyday. I honestly think that they could've just streamed everything from an iPhone at this point. This hurt a lot however because my mom was so close to her and our letters/videos was our last opportunity to say goodbye. But I hope that she heard it and that the family did as well. I honestly never seen anything worse than this. This was so unorganized and careless service. I imagine they were paid a lot to do this and it couldn't be done right. I can't believe I'm writing this about a funeral home. I wouldn't recommend you to bury your dog here.

Who is actually ready to bury a loved! We wasn't ready, we knew our loved one was passing but…read moredidn't have any arrangements set up. We called you guys at 6:30 am on a Tuesday morning and you answered with such empathy, and care. Your team is awesome! Jacqueline Roane thanks for your professionalism, your kind words and most important an the listen! Blessing the Powe family! I recommend this place!

The staff was very personable, Mr. & Mrs Brown sat down with my family personally. They were very…read moreprofessional and compassionate. All of the staff was was respectful and accommodating. Aaron Hopkins Brown, our driver was an absolute pleasure. He had an amazing gospel play list and got us to and from the funeral home safely and on time. This funeral home did a great job with my dad and I'm so grateful for them because they made everything easy so we didn't have to worry about anything. Black owned businesses get a lot flack but this one was top tier for our family. Thank you Joseph H Brown funeral home!

I would have loved to give more stars but unfortunately, Mr. Johnathan has made me lower my score…read more Recently, my mom passed away and my family has used Estep Funeral Home because we have had a great experience with them in the past. They did a wonderful job on my mom making her look so beautiful and peaceful. Everyone there were very nice, sympathetic, and professional. However, there were some confusion with the insurance policy (because Johnathan for some reason could not get the policy numbers correct no matter how many times it was given to him through email or verbally). Eventually, everything cleared up and the funeral home was paid. But during time he was unprofessional with a family member who was helping me with the funeral arrangements and dealing with policy. My family member decided to leave a review about their experience dealing with him and of course it was not a good one. Today, while I am still grieving the passing of my mother, Johnathan called me to question me about the review that my family had given and was very rude, unprofessional, and nasty. It's one thing to call to see what the problem was, how things could have been handled differently, or to just apologize, but to call and be nasty and rude about it and even threaten to respond back to review with a negative comment of your own is downright unprofessional. And from what I see there are other bad reviews here as well as on yelp. My mother is gone, and you are calling her grieving daughter about a review? Are you serious? By you making that call has cause more harm and good. The next time you decide to call a grieving family stop and think first about how that call can affect them and your business.

Very unprofessional! Be sure to get a copy of EVERYTHING or they will try to say that don't have…read moreit! Also be sure to make sure your love one have everything you took to them to put on them. Our loved one didn't have her earrings or her necklace on. They had to go and "look" for them. take your business somewhere else!!

This is a gorgeous cemetery. It's a weird thing to say you went on a trip to Baltimore and made…read moresure you stopped at a cemetery but here I am, saying just that. Why? Interesting people are buried here. Tycoons. The inventor of the Ouija board. John Wilkes Booth. Like I said - interesting people. We spent about 45 minutes wandering the cemetery, looking at the graves and learning about people. It's not open-access - you'll ring a bell and sign in. Definitely wise to protect such a beautiful final resting place.

What trip is complete without a visit with the dead! This is technically my third cemetery visit…read morein Baltimore. John Wilkes Booth is buried in the Green Mount Cemetery but that is not who lured us in. It was the presence of Elijah Jefferson Bond that called out our names. Bond is the patentee and namer of the Ouija Board. Yes, ladies and gentleman, it's Baltimore that officially brought us the Ouija board, the telephone if you will for those who have passed. Spooky stuff, I know. I was lucky our friends drive a Fiat. The four of us squeezed in after a burly meal at Papermoon Diner and went straight to the cemetery. My friend popped into the booth and grabbed a map for us. It's a pretty large and beautiful cemetery. It was easy once we knew where we were going to find the grave. The tombstone is shaped like a large Ouija board. Pretty hard to miss. It becomes a double pic, one from the front and one from the back. The cemetery closes early, don't miss your opportunity for a spooky good time! We tried getting a couple more maps and they were a dollar each. Highly recommend if you too are into the macabre.

We did not want a traditional funeral for my mother. We were physically and emotionally drained and…read moreneeded time to recover. We wanted to have her cremated and then have a celebration of her life and a mass on her birthday which was several weeks later. This was the most affordable option and we were treated with such kindness and respect. They answered all of our questions and helped guide us along the way. I was able to take care of everything online. After speaking with a friend who went through a funeral home to arrange the cremation we realized that we spent thousands less for the same service. Her celebration on her birthday was amazing and beautiful.

call for the service and they were so helpful and explained everything carefully and did a great jobread more

Our family had a very positive experience. The staff was kind and professional. Everything was…read morecarefully explained. Pricing clear. No upselling. In a difficult time they were comforting.

I had a very positive experience with Peaceful Alternatives. I worked directly with Mr. Gair, the…read moreManager and Funeral Director. Everything was explained well, and Mr. Gair also gave a helpful orientation to the other responsibilities I may encounter in the early days. Prices were clear and very reasonable, and I never felt like I was enduring a sales pitch. It was excellent, sensitive service, pure and simple!

This rating is noting that i really want to give at all I will never recommend this funeral home…read moreservice to no one the funeral director that's services and finalized my love one was horrible l. The makeup was totally wrong the makeup was two tone the color on her chin was different from the make up on different parts of her face. The wings was old and not fresh look its totally bad when someone has a love one that has pass the family wants to have there love one look has close has they remembered. Our love one didn't look NOTHING LIKE HER SELF this is far from me just being in my feeling it just wasn't professional. Ill never recommend this service

Please be careful using this funeral home. When we visited my grandmother at the funeral home, we…read morewere shocked and upset because she looked like a totally different person. My coworker had to calm my sister down by telling her it's just a shell and our grandmother is in heaven. My grandmother's nose was made small, her face and neck spread wide, false eyelashes on, and very heavy dark foundation caked on her face not matching her neck and hands. My grandmother never liked make up or false eyelashes and they should have asked my aunt if it was okay to put that on my grandmothers face or try to go for a more natural look and left her facial bone structure alone. The funeral home did such a horrible job on my grandmother's face that our family members and friends asked my aunt, uncles, and I, what happened to her face because it don't look like her. I told them it was the funeral home.

This was for someone my family knew so we weren't there for very long. I can tell you that the…read morevalleys were really respectful and they appreciated our every request, helping us get out by trying to avoid traffic and accidents at all costs; apparently there has been many in the past.

The funerals for several of my family members were handled by Mitchell-Wiedefeld including both of…read moremy mother's parents. Fortunately it's been a few years since I've been there, but if "Six Feet Under" is any indication I doubt the staff turnover is very high and they're probably still doing the right thing. Overall the facility is very nice and accommodated us well. The people working there were very attentive, even to the point of assuring that certain items made it from the viewing to the cemetery (including the body, but I digress). I really like the neighborhood, too. That's kind of a hindsight thing, but I thought it was important to mention.

Growing up in Baltimore County, I see change everywhere and not always in the good direction…read more A constant has always been Dulaney Valley Memorial Gardens. Meticulous detail to the grounds has always been priority one. It is nice to see high standards kept and continuing on even today.

So This is strange I think.. writing a review for a cemetery, but they deserve their kudos. I…read moreaccompanied a friend who was in desperate need of a final resting place for her father's ashes. I was struck by the sincerity of the staff.. not the usual slickness that is accompanied by questionable sympathy. My friend was never rushed or pressurred.. and the represenative that worked with us was a truly likeable and easygoing guy. I also like that this business donates plots to fallen police and firemen. I will say the office building is quite outdated and a bit run down.. Actually doesn't smell that great.... but that is not why we come. We come for the grounds... which are beautiful and cater to a wide variety of cultures. It is very interesting to see the different ways people memorialize their loved ones, America is a melting pot and so are our funeral/burial customs. The niche here leans way from the mainstream American cemetary... although it certainly isnt too far out of the box. It is nice that they make it clear that they can find a way to honor almost any cultural tradition. They don't have headstones( just in laid markers) ... so all you see is beautiful green punctuated by a few family mausoleums. There is a lake in the middle with swans and ducks.It is placed on some gently sloping hills with some tall old trees. They have several themed gardens.. including a heroes garden, and lovely tranquility garden ( catering to the Asian population) .. as well as several others. Usually cemeteries are such depressing, creepy places.. but this looks like a well maintained park.. The main mausoleum, is quite nice and airy.. It has gone through a few style incarnations over the years.. but it actually works well... i found the building to have a very serene overall effect. I came to be of comfort to a friend, but also ended up finding a place that just might suit my own family one sad day.