Who is actually ready to bury a loved! We wasn't ready, we knew our loved one was passing but…read moredidn't have any arrangements set up. We called you guys at 6:30 am on a Tuesday morning and you answered with such empathy, and care. Your team is awesome! Jacqueline Roane thanks for your professionalism, your kind words and most important an the listen! Blessing the Powe family! I recommend this place!

The staff was very personable, Mr. & Mrs Brown sat down with my family personally. They were very…read moreprofessional and compassionate. All of the staff was was respectful and accommodating. Aaron Hopkins Brown, our driver was an absolute pleasure. He had an amazing gospel play list and got us to and from the funeral home safely and on time. This funeral home did a great job with my dad and I'm so grateful for them because they made everything easy so we didn't have to worry about anything. Black owned businesses get a lot flack but this one was top tier for our family. Thank you Joseph H Brown funeral home!

I was recently at the funeral service of a sorority sister and while I have no comment on the work…read morethat was done on the decedent, I do have a comment on the professional appearance of the William C. Brown staff. I noticed that the staff looked anything but professional. The older man had on a shirt that was so dingy and yellowish in appearance that one could never tell that it was suppose to be white. I lie to you not...his wrinkled black suit was absolutely filthy and it had a big white stain on the front pant leg. Simply put, the suit and shirt were far from clean. Also, he had on a pair of unpolished wallaby type shoes that were sooo rocked over that he appeared to be walking on his ankles. Secondly, there was a female director who presented a throw blanket to the decedent's son. Although dressed in a black suit, she too was far from crisp. She had on a pair of flat ballerina-type shoes that were clearly worn. Now I do understand that one wants their feet to be comfortable, however, a nice simple pair of pumps (even if flat) would have portrayed a better look. Lastly, there was another attendant...a younger guy who was dressed in a gray pin-striped suit. He too was dressed so-so, but mostly what I did not like about him is that when we were walking to our cars (the family was still inside) this you man was sitting in the driver seat of the limo completely slouched over with a gangster lean and playing on his cell phone. When "on the clock," one should remain and appear professional at all times. I'm sorry, and I am in no way being critical, however I am being completely honest; this type of look is not what one would expect from a professional establishment. In this day and age, when "our people" are taking their business elsewhere, we must always be one step ahead of the game. I was always taught that first impressions are lasting impressions. Know that I was very far from impressed with William C. Brown Community Funeral Home. * Note: I am not a family member and had no interaction with the staff, so it is probable that their experience was completely different from mine. I am strictly speaking from an onlooker's point of view.

This past April was the 3rd time that I personally have had to use their services. However, my…read morefamily have used them in the past for all of our unfortunate circumstances. Mr Brown and his team really makes you feel like you're a part of their family. They handle your loved one with the utmost respect and care. And the special gifts that they give you in remembrance of your loved one is priceless.

I would have loved to give more stars but unfortunately, Mr. Johnathan has made me lower my score…read more Recently, my mom passed away and my family has used Estep Funeral Home because we have had a great experience with them in the past. They did a wonderful job on my mom making her look so beautiful and peaceful. Everyone there were very nice, sympathetic, and professional. However, there were some confusion with the insurance policy (because Johnathan for some reason could not get the policy numbers correct no matter how many times it was given to him through email or verbally). Eventually, everything cleared up and the funeral home was paid. But during time he was unprofessional with a family member who was helping me with the funeral arrangements and dealing with policy. My family member decided to leave a review about their experience dealing with him and of course it was not a good one. Today, while I am still grieving the passing of my mother, Johnathan called me to question me about the review that my family had given and was very rude, unprofessional, and nasty. It's one thing to call to see what the problem was, how things could have been handled differently, or to just apologize, but to call and be nasty and rude about it and even threaten to respond back to review with a negative comment of your own is downright unprofessional. And from what I see there are other bad reviews here as well as on yelp. My mother is gone, and you are calling her grieving daughter about a review? Are you serious? By you making that call has cause more harm and good. The next time you decide to call a grieving family stop and think first about how that call can affect them and your business.

Very unprofessional! Be sure to get a copy of EVERYTHING or they will try to say that don't have…read moreit! Also be sure to make sure your love one have everything you took to them to put on them. Our loved one didn't have her earrings or her necklace on. They had to go and "look" for them. take your business somewhere else!!

They took care of every detail for us. I thank them for their concern and consideration and…read moreexpertise. It is much appreciated.

After my wife's death in a hospital hospice, McNabb's people handled every detail of her cremation…read moreand ordering death certificates. They finished the process in less than a week. When it was time for me to identify her body, they were more than willing to allow me to bring her dog for a final visit. There was no funeral or memorial service, so I cannot comment on how easy they may be to work with if you need those services. However, everyone that I dealt with personally was as helpful as possible.

I called the day my father died and didn't get a return call. When I followed up two hours later to…read morenote the nursing home had a timeline they assured me they'd call back. They never did (it's now 5 days later). Go with MD Cremation Services. Excellent, compassionate service that was prompt and thorough.

From the owner: We Invite You To Come And See For Yourself! Traditional & Cremation Services. Pre-Need Funeral…read morePlanning. Personalized Service. We invite you to discover who has made Serenity Funeral and Cremation Services, P.A. the ultimate provider of creating healing experiences in the community. This section contains the heritage, vision, and the people behind Serenity Funeral and Cremation Services, P.A.'s reputation of quality, sincerity, and trust.

Garth is unbelievable ! I'm feeling much better now but…read morestill going through Mom's estate. Garth and his team made that much easier Thank you again

These people are extremely friendly and accommodating. No pressure and very respectful.read more

We very recently went through a difficult and unexpected loss. John Collins and his team were…read morewonderful. I'm not sure they even comprehend the extent to which they've helped ease some worries and pain during this difficult time. It's been awhile since I've seen this level of compassion from complete strangers. They are especially dedicated to serving and supporting their local community. Good people do still exist in the world. I highly recommend.

These people take advantage of you in your time of grief. I…read morewas quoted one price on 3 separate calls, then after I signed the contract, the price not only doubled, but tripled. After protesting and threatening to take action, there was suddenly a "change" which allowed for a significant price reduction. It's a shame that they choose to add to your grief instead of helping you through it. I pray I never need to use another Funeral Home, but it will Definitely not be Vaughn Greene

LIVE STREAMING WEBCAST (AUDIO QUALITY)…read more Very disappointed in the live streaming service that was held for a long time family friend of ours. The audio was horrible and we were unable to catch most of the words of the service. We had to call in constantly during the service to ask them to fix it. In the end I had to message someone attending the service to go speak to the funeral home about correcting the issue. We caught only the introductory song and the last bit of the ending message. There was a person named Paula whom always seemed irritated and was very unpleasant to speak to. HOURS OF OPERATION They are also advertised to be open 7 days a week, 24 hours a day. We used a well reputable florist company to deliver flowers a day before the service. The florist told us that they were unable to deliver due to the funeral home being closed. I was in shock and worry took over. Ultimately they were able to deliver it but it was THE DAY/MORNING OF THE SERVICE. It was delivered by 9am to be exact, which was 1 hour prior to the service beginning. LIVE STREAMING WEBCAST (VISUAL & TECHNICAL ISSUES) Be mindful about how this funeral home tells you that the loved ones of the deceased will be able to record videos to play during the service. They seem to want you to provide your own equipment and supplies for it to run smoothly (flash drive and laptop). Pay close attention to this here, if this is what you are planning to have so that the experience is not ruined. The pre-recordings should be put unto a flash drive (so they say). We were watching the service from another state and were robbed of the opportunity to see and hear our heartfelt letters that we wrote to our dear friend and the family. The live streaming video cut out for 30 minutes while they were being played (not sure if the videos were even really played at this point until I get the chance to ask). I called the funeral home to ask about the live streaming interruption and they said that this is normal because the family was unable to provide them with a flash drive containing the videos. Therefore, the family needed to use the funeral home's computer and internet which they say interrupts the live stream and explains why it cut out. Which really made no sense because this video was sent directly to the funeral home's email. In this day and age I was surprised to see they had an issue with live streaming and pre-recorded videos when that is commonly used these days across streaming platforms everyday. I honestly think that they could've just streamed everything from an iPhone at this point. This hurt a lot however because my mom was so close to her and our letters/videos was our last opportunity to say goodbye. But I hope that she heard it and that the family did as well. I honestly never seen anything worse than this. This was so unorganized and careless service. I imagine they were paid a lot to do this and it couldn't be done right. I can't believe I'm writing this about a funeral home. I wouldn't recommend you to bury your dog here.

This is a gorgeous cemetery. It's a weird thing to say you went on a trip to Baltimore and made…read moresure you stopped at a cemetery but here I am, saying just that. Why? Interesting people are buried here. Tycoons. The inventor of the Ouija board. John Wilkes Booth. Like I said - interesting people. We spent about 45 minutes wandering the cemetery, looking at the graves and learning about people. It's not open-access - you'll ring a bell and sign in. Definitely wise to protect such a beautiful final resting place.

What trip is complete without a visit with the dead! This is technically my third cemetery visit…read morein Baltimore. John Wilkes Booth is buried in the Green Mount Cemetery but that is not who lured us in. It was the presence of Elijah Jefferson Bond that called out our names. Bond is the patentee and namer of the Ouija Board. Yes, ladies and gentleman, it's Baltimore that officially brought us the Ouija board, the telephone if you will for those who have passed. Spooky stuff, I know. I was lucky our friends drive a Fiat. The four of us squeezed in after a burly meal at Papermoon Diner and went straight to the cemetery. My friend popped into the booth and grabbed a map for us. It's a pretty large and beautiful cemetery. It was easy once we knew where we were going to find the grave. The tombstone is shaped like a large Ouija board. Pretty hard to miss. It becomes a double pic, one from the front and one from the back. The cemetery closes early, don't miss your opportunity for a spooky good time! We tried getting a couple more maps and they were a dollar each. Highly recommend if you too are into the macabre.