I've been going to this dentist since I was 12 and I'm 40 and still here! I trust them 100% to get…read morethe job done.

In my past life of childhood and adult times I came here often for a check-up and cleaning. The…read moreservice is somewhat attentive and staff are friendly as they remember me from previous visits which were nearly a year ago. Unfortunately they accept limited insurance plans, thus in my recent adult life I am unable to continue my dental visits in maintaining a consistent medical history with them. Down with U.S. healthcare! Thus, the four star rating.

Dr. Gales has been taking care of our family for years. I definitely would recommend coming here…read more Always the best care here

When making the appointment, Dr. Gales was very cordial. However, everything after that was a…read morenightmare. I went in for a routine check-up. After taking x-rays, Dr. Gales showed me that I needed two procedures to be done, a root canal and a wisdom tooth extraction. So, as it is my right, we started asking questions about the costs of the procedure and what will be covered. Dr. Gales very quickly gave us some detail about the pricing, but would not give us a definite amount of what the procedures would cost. He also expected me to do both procedures right there and then in the office. This was a problem, because my insurance coverage is very limited and I would have to pay at least $1,500 for the procedures. We decided not to do the procedures that day, as we needed a definite answer on the pricing and the coverage I was entitled to. So we called the insurance company the next day and found out that there was a lot of things that Dr. Gales neglected to tell us, such as the fact that we would be responsible for paying for the anesthesia cost of the procedure. So we called Dr. Gales back to ask him to send a pre-authorization, as the insurance company asked us to request, and he went absolutely ballistic. He told my wife that she "was the problem," because she kept asking him questions about the pricing, which he repeatedly neglected to answer - and then proceeded to tell my wife to find another doctor to complete the procedures. . He also went on tell her that I would have had the procedure done if it wasn't for her. He also badgered her about the fact that we "didn't want to pay," which definitely wasn't the case - we just wanted to know what we were getting ourselves into. Because of his behavior, we now have to pay more for the procedures, because we have to have a new dentist examine me, and he used about $250 of total amount we are allotted yearly by the insurance coverage. Our piece of advice is to definitely call your insurance company to understand your own benefits. Do not leave this up to the doctors! By speaking to the insurance company we found out that we were covered for more than he was stating, and that there is a set list of pricing that needs to be followed!

I'm years late in posting those review but felt compelled to do so after the recent troubles my…read moreother family members have had. I hope it's helpful for anyone considering visiting this practice. My family and I had been going to Dr Fleckner for years- his practice merged with Drs Angeles and Morales and then they ultimately took over after he retired. The first time I ever went there my experience was horrible - front desk was great (Fleckner's old staff) but the treatment was terrible- painful and uncomfortable- like the horror stories you hear about "going to the dentist." I switched when we moved. My husband needed some work done so he decided to stay with them until his procedure and subsequent treatment was complete. BAD CHOICE. He needed a root canal and not that those should be pain-free but his pain lasted for weeks so I finally got him to see the new dentist. Turns out the work was "shoddy" - the new dentist remained professional but clearly felt the work was sub-par. New dentist fixed him up and he hasn't been back since. (We still see the new dentist to this day.) This was all around 2006-2007. My parents live a few blocks away so they continued to go to this practice for regular cleanings and things were fine until they needed work done. My mom opted to have a dentist in Manhattan do the work and has been very happy. My father decided to get his work done here. BAD CHOICE. That's a story all on its own but here are highlights: 1. work had to be done twice because it was wrong the first time, dentist was annoyed that my father complained and redid it but in a "temporary" way. Now wants him to pay for full procedure anyway. 2. My dad asked for his records because he wants to switch- they won't release them to him (um... HIPAA violation?!?) unless he pays for the incomplete procedure AND "recommends" more work be done to the tune of $4k. 3. Insurance co called on my fathers behalf to request records and they sent his X-rays and list of paid visits. When he asked for the doc notes to share with new dentist they said no because those notes are "only for the dentist" and "irrelevant." tl;dr: STAY AWAY

Overall great Experience…read more They were right by my home address and decided to give them a try. Dr. Morales and his team was very professional. Got my teeth cleaned and they were detailed in terms of my referral and even got a super easy teeth cleaning home kit from them. I encourage all in the area to give them a try. Great hours and stupendous staff.

By far one of the absolute worst dentist offices to get in contact with. The receptionist need to…read moreget fired or retrained on how to actually provide efficient customer service!!!! IF YOU CAN NOT ANSWER THE PHONES PROMPTLY, YOU SHOULD NOT BE WORKING AS A RECEPTIONIST!!!! HORRIBLE SERVICE.

My in June 2024 I went to check up cleaning the Indian dentist lady take look she did a good job…read morecleaning then she told me I have two big cavaties that need to get done soon they give an appointment I went did all that work they put the crown in next day one crown fell off I had to wait one week for an appointment I went back she fix it. Next few days the next one fell off when I asked where the dentist that did the work I was told she not there anymore after that I been going every week until August then they fix.But the whole time back and forth once the lady fix it and she not going back now the older dentist have to fix her bad job she did.Tonight I am brushing my teeth one fell off again. I am so disappointed with the service not good at all. Tomorrow I will call to make an appointment to get the crown fix again hope I get one soon.

Great facility! The staff is kind and the dentist walks you through the entire process. No…read moresurprises. He answered all of my questions regarding wisdom tooth removal, teeth cleaning, etc. Kim is also very sweet with all of the patients. Highly recommend!

Dr Roman is an excellent doctor, my experience was painless! Great dental office, with updated…read moretechnology. I highly recommend him!

Excellent dentist, great staff, very easy to communicate with and very professional! Have been…read moregetting superb dental care by Dr. Sharla for years! No long wait times and very easy to get appointments.

From the owner: Dental Cleaning, Dental Check-Up, Teeth Whitening Service, Emergency Dental Service, Dental…read moreImplants, Dentures, Veneers, Crowns, Bridges, Root Canal, Clear Braces, White Fillings, Some Metal Braces, Invisalign.

It was an horror!!! Our oldest daughter took our 16 Yrs old daughter to get her cavity filled on…read moreThursday, Sep 22, 2022. So as usual, they applied the numbing cream in her mouth and gave her the shot before starting the filling. The assistant left dental vacuum in her mouth after the shot. Almost 8-10min into the waiting, the assistant realized that the dental vacuum has been sucking on my daughter's uvula all that time. When she arrived home, her uvula was irritated, Swollen and her throat was hurting. We called the office only to be told to take her to the ER without having any apology rendered to us. we waiting for the next day to call and complain but no one answered. My husband attempted to reach dental office several times on Friday to speak to the doctor but no one replied. Finally, Ashley, the receptionist, answered on Saturday. My husband asked for to speak to the doctor who attended our daughter or someone who is in charge of the office. Ashley informed him that no one is here to address the concerns but SHE can help. Therefore my husband explained her the situation and requested that he will appreciate a call back from the doctors on Monday or Tuesday. Ashley's reply was, "if the doctors feel it is necessary, then she will callback!". THAT ANSWER WAS UNACCEPTABLE, especially if it is concerning about your child and to someone you have been giving business to. My husband then mentioned that if does not hear from the doctor by Monday, he will leave the review of this experience on google and Yelp. To that, Ashley called my husband rude and told him "to do what he needs to done from your end". It is sad that some of these professionals starts to slack in there profession until 'an accident' occurs, so we wanted to speak to the doctor about that, but no one deserves to be told off especially WHEN ONE DESERVE AN APOLOGY (as an patient done wrong to). It was not a charity work, but was paid services and believe you and me, there are a lot of capable businesses out there who would appreciate our business and complaint, if needed to be discuss.

This has been the most informative dental visit that I've ever had and I'm a whole 42 years old!!…read moreI've been flossing incorrectly my entire life I guess, but not anymore!! Thanks for the service and I'll be back and will be referring others!! #TakeCareOfYourTeeth #WhoWantsGumDisease #NotMe!!

My dental insurance assigned me to this place and it's a disaster. The lady who takes the phone…read morecalls has the worst customer service I've ever experienced. She hangs up on you, is rude and I'm convinced is trying to run the business to the ground. I have switched my preferred dentist office. Can't deal with this.

Always looking to penny pinch off customers says they accept my insurance but when went in wanted…read moreeverything out of pocket..! Had a extremely bad visit never went back as they first said they accept my Insurance and their in the network and than said no we only accept for X-rays and cleaning which they did a awful cleaning and chipped tooth in process..!!

I have been going to Dr. Castagna for 2 years. I have nothing bad to say about the guy or the front…read moredesk staff (Hi, Leonor!). They have always been great, courteous and professional. I have gone to a lot of dentists and in my experience, they ALWAYS ALWAYS tried to sell additional services but I have never gotten any of that from this office. Don't get me wrong, he was honest. He told me what was wrong with my teeth. What I needed to improve. He recommended to have one of wisdom teeth removed. Even then, I had to get it done at an oral surgeon (so, he didn't profit from this). My favorite/the best hygienist from this office is Nancy. Ask for her. Come here. You won't regret it.

I've been to Dr. Castagna's office twice in the last 9 months and I am very impressed. The staff…read moreare very friendly and accommodating. I had rescheduled my last appointment twice already and each time I called for a new appointment they were more than happy to give me a new time to come in. The doctor is personable and efficient. The hygienists took good care to not hurt my sensitive gums each time they cleaned my teeth. You won't wait more than 10 minutes pass your appointment time. The girls in the office, Lenore and Margie, are really sweet and helpful.

My family and I have been patients of Dr. Calderon for many years. It is a family run practice with…read morekind knowledgeable staff. Dr. Calderon is an awesome person as well as a great dentist. We used them when we lived in Queens and still drive back for our routine dental work while we live in Long Island. They also have a practice in Oceanside LI but our we love the staff here in Queens.

I have been a patient of Dr. Marcelo Calderon for many years. He is truly amazing, compassionate,…read moreand caring and very gentle. He explains everything in detail, so don't be afraid to ask questions. He will address them. He has for me. The female staff is absolutely fabulous, always friendly and smiling. Every Dr. is different, to each own. But do give him a try if looking for a Dentist. I reside in Bensonhurst, Brooklyn, but it's worth the travel to see him in Queens!! Thank you Dr. Calderon and staff, Happy Holidays xoxo Carmela P.