The arrogance and ignorance of the management/ownership of this place is staggering. 18 years ago I moved here and discovered Massive Attitude's -- I mean, Marc Anthony's. I remember two things from my first visit - mediocre food and a sea of bad attitudes behind the CUSTOMER SERVICE counter.
Today, July 5, 2023, I made my SECOND trip to Massive Attitude's. Now, I've had TONS of pizza, subs, calzones, salads, and other pizza-joint food over these 18 years - just none from the arrogant bozos at this dump.
If the food were good, it would be one thing. If the atmosphere were good, it would also help. But both are in need of some serious improvements. The ONLY things going for this place is location and the largest dining room - if it can be called that - in town. I guess tourists, beach-baked and hungry, are willing to tolerate lousy food and rude help. Count your blessings you get a new crop every year.
Today, I ventured in for a bite. BEFORE I ordered I saw 2 1/2 pizzas on the slice racks and THEN told the young girl I wanted two slices. She said "we're not putting slices in the oven now [but] you can order a small pizza." What the what?
I told her I could take my money elsewhere, expecting there to be some acknowledgement that she - and another employee - were being needlessly rude. But no, she said: "... you can leave if you want to."
NAH - I'm just gonna make a public comment about my ACTUAL EXPERIENCE with Massive Attitude's.
So, you've got time to make a NEW pizza and pop it in the oven raw to cook BUT you don't have time to put two pre-cooked slices of a large pizza - essentially a small pizza - in the oven for a shorter period of time? It makes no sense. Not to mention that the sliced pies are now wasted profits as they will not be sold, but will be discarded. So, by all means, turn down someone willing to buy - at full price - what you've all ready decided is trash. That's brilliant! Clearly a smart management choice!!
But, as luck would have it, I do not like my slices hot. I prefer them cold or slightly warm (these were dead-body cold - and they're sitting near the ovens. How is that???).
So I said to the young lady I did not want them heated - just tossed in a box. She had to check with the overly arrogant bearded and balding dude in the blue polo shirt making the pies. He said she could sell them as is, adding "... but you're not getting them in the oven" as he looked directly at me. WHAT THE WHAT?
His SHEER ARROGANCE was unnecessary as the girl said they were "as is" and I'd said I didn't want them heated. But this needed YOUR seal of approval - and added unacceptable "customer service?" How dare you.
CUSTOMERS are the reason you have a successful business - even if your food is horrid and your attitudes are worse. Try being polite to them - it's your JOB. And I've always wondered why you're cash only ... maybe it's not just pizza you're cooking....
You're not the only game in the area - not even the best. Continue to abuse the tourists - who are responsible for your success even more than the locals.
As for me, two visits to Massive Attitude's is more than enough for my lifetime. I'll continue with Santoros, Buzzards Bay House of Pizza, Charlies' Place, Minerva's, Ella's, Pizza Boy, Rose & Vicki's or any of the others I've visited in the 18 years I have NOT VISITED this dump. Some are a drive away - but now EVERYBODY can be delivered - and NOBODY has given me the bad attitude and bad food that I have received from this dump.
Keep up the lousy work, Massive Attitude's - you're clearly good at it.
UPDATE: The lousy food resulted in diarrhea within an hour or so, which persisted into the following day. MMMMM - you guys have cornered the market on serving garbage to the public. Maybe I should advise the board of health.
Buyer beware - this place is bad in so many ways. read more