As a long time local resident In jasper I love supporting local businesses as we own one ourselves. Today I visited the car was as I often do, I have several vehicles and this is the closest most convenient and one of the nicest car washes in my area. When visiting today I approached the wash and saw another customer that seemed to be having a hard time, when it was my turn to enter the wash directly behind them I motioned for the employee standing outside spraying my windshield to be able to speak to her, she ignored me. I motioned again and she again ignored me, and told me to take my foot off the break and go through the wash, I verbally asked for her to come talk to me and she again ignored me. I applied brakes and stopped my car from entering the wash and asked for her boss. Her boss came out (Chris) and I told him what had transpired, he said he would have a talk with her. I went on through the wash and pulled up to dry my vehicle, while standing there I thought well if I had an employee treating customers like this I would want to know, I approached the manager once again and asked for contact information for a general manager or district manager and the lady's name that I was referring to, Chris said he couldn't give me her name, meanwhile she's wearing a name tag! He told me the managers name (MJ) and I was on my way. It was my intention to contact a higher manager but it seems to be impossible. I hope this message makes it to someone that cares. read more
