Outstanding Experience from Start to Finish…read more I moved into Legacy at Livermore in July 2023 and was one of the first residents in the building. I actually found the property through a Google search while living overseas, which could have been stressful, but the leasing team made it incredibly easy. Diane was my first point of contact and she was phenomenal. She was knowledgeable, responsive, and went above and beyond by taking a video of the exact apartment I was interested in. That level of care and transparency immediately gave me confidence in my decision. Shortly after moving in, I had two vehicles delivered while I was out of state in Texas picking up my dog. Faye stepped in without hesitation, received both vehicles, and parked them safely, one of them being a stick shift, which deserves extra appreciation. That kind of support is rare and speaks volumes about the team. The property itself is easily the nicest place to live in the Tri-Valley. The downtown Livermore location is unbeatable, the amenities are top-tier, and the apartments are modern and well maintained. Diane and Faye were always quick to respond whenever I had questions, Todd (the property manager) was outstanding, and the maintenance team was consistently professional and efficient. Pros: * Prime downtown location * Excellent amenities * New, modern apartments * Responsive and caring management team Cons: * Some residents not picking up after their dogs * Occasional garage gate damage caused by residents (Neither of these are management issues--just a matter of resident accountability.) Both my move in and move out processes were smooth and stress free. I received my refund promptly, minus the standard cleaning fee for the professional crew used to ensure everything was done properly. If you're looking for a newer apartment, great location, safety, and peace of mind, I absolutely recommend Legacy at Livermore.

Update August 2025: It has been two months since I left my original review, and I'm happy to report…read morethat it seems our concerns have finally been heard. The safety issues have been addressed, maintenance requests are now completed with impressive speed and efficiency, and communication has taken a noticeable turn for the better. I truly appreciate that management appears committed to improving the resident experience. No place will ever be perfect--and that's not my expectation--but given the high prices, what I do expect is clear communication and timely maintenance of the communal spaces that were originally key selling points of the building. I'm glad to see meaningful progress in those areas. Thank you Legacy management and maintenance team.

Lived here for almost 4 years with my love. I enjoyed living here. Apartment complex, staff, gym,…read morepools, area & location were amazing. It's a safe neighborhood, I'd walk around and had no issues. Kristi & Brian were so kind per usual :) the views of the stars & sunsets were such a perk! Some issues were the rent prices (who is a fan of rent?), the wear & tear of the apartment itself and ventilation of the upstairs bathroom. With all of that said, I would recommend & if I were to move to Livermore again, I would highly consider!

Office was closed during my scheduled appointment, decided to walk in during the week after and…read morefound it closed two more times, bad management

I was in a really tough situation. I had already paid the deposit for an upstairs unit at another…read morecomplex, but when I went to my doctor he strongly advised I do not take it because of a chronic back issue. I happened to find a downstairs unit at The Arbors that night so I set up an appointment to talk with management the next morning. After meeting with Loressa Lopez, she quickly put my mind at ease. She had me call the other complex and explain the situation in detail, and then she helped me through the process of applying for The Arbors. I fell madly in love with this complex the second she walked me around. Its so clean and welcoming, I couldn't turn it down. I found out by the end of the day that I was accepted and the rest is history! I look forward to spending a long time here at The Arbors with my pups, Happily Ever After....

I've been happily living at this community for a few months now and I'm honestly happy because of…read morethe overall atmosphere from my courteous neighbors to the friendly staff. The maintenance staff were always quick to respond to issues. The grounds & facilities are mostly kept clean. Overall a convenient spot to live in because its surrounded by parks and trails and shopping stores are just 5 min away.

I was fortunate enough to live at Park Sierra for 6+ years and was sad to leave. The apartments and…read moregrounds are well maintained and everyone, from the leasing agents to groundskeepers are kind and very respectful. Grant, one of the maintenance staff, always went above and beyond any expectations of the job needed and did so with a great attitude. I will always look back on my time at Park Sierra as some of the best years of my life!

I would like to recognize the entire Park Sierra office and maintenance team for the positive…read moreexperiences I continue to have with them. Every interaction has been professional, respectful, and welcoming, and it truly makes a difference as a resident. Their teamwork, kindness, and willingness to help do not go unnoticed. I especially want to recognize Jeremy for his outstanding hard work, dedication, and consistent effort. Maintenance requests and repairs can take time, but Jeremy always handles situations with professionalism and care. What stands out most is his communication. He makes the effort to keep us informed, explains delays thoroughly when they happen, and follows through on concerns instead of leaving people without answers. His strong work ethic, reliability, and attention to detail reflect how much he genuinely cares about doing his job well. Jeremy's commitment, along with the support of the entire Park Sierra team, creates a positive and reassuring environment for residents. Their efforts are truly appreciated and deserving of recognition.

We were looking for a new place to stay and all of our interactions with the staff and the overall…read moreamenities made the decision very easy for us! From the beginning, Daisy gave us a tour of multiple units and we actually retoured again with Darren the very next day because we were interested but wanted to know more specific details before making a decision. We ended up loving this place so much that we applied and moved in within 3 weeks! I want to give a shoutout to Darren for going above and beyond for us. We mentioned wanting a washer without an agitator when we were touring and we were interested in a specific unit that had a washer with an agitator. Darren surprised us on our move in date and had the washer replaced for us! They also left us a thoughtful welcome gift when we got our keys. The small little details is what makes me believe that we made a great decision choosing this place to stay. Everyone here was very nice, friendly, and professional. Our experience with the maintenance was very positive as well. I was not home when Freddy came to fix a couple of things, but my partner mentioned he was very quick and efficient. We submitted a work order the night before and he came the next day! Overall, all of our interactions with the staff here are very positive! I can see us living here for a while (: Thank you Daisy, Darren, Ashley, and Freddy for giving us an awesome first impression of our new home! Great location with a walking distance to downtown right next to a lot of shops, grocery stores, etc. I definitely recommend Mill Springs!

We absolutely love our apartment. We moved in September. Super clean complex. Since then nothing…read morebut positive interactions from the management and maintenance team. As soon as you put a maintenance request in they are on top of it. If it's after hours they are on site to you within an hour or less. All the neighbors are friendly. It's quite no matter what time of day or night it is. I get home sometimes at 4 or 5 in the morning and sometimes have a hard time getting parking. Other than that we love it here. Walking distance to downtown. We walk to dinner and the movie and get coffee. Don't hesitate if you're thinking about moving here. Just do it!

Wouldn't recommend this devilish soul sucking money hungry apartment cuz too be honest I had too…read morepay 480$ plus 1000 dollars too get the keys witch was crazy 1480.00 I put down rip off if I don't get my full deposit back I'm be pissed

RENTER BEWARE!!!!!!!!!!!!!!!!!!!!!!…read more Dodged a Bullet - Stay Away from Diablo Vista Apartments! I applied for an apartment at Diablo Vista, and I have never been more thankful to be denied. This place is a complete scam, and the management is dishonest, unprofessional, and outright deceptive. After denying my application, they lied to my credit card company to keep my application fee, making it impossible to get a refund despite their shady handling of the process. If they're willing to mislead financial institutions, just imagine how they treat actual tenants! On top of that, the leasing staff is rude, dismissive, and completely unhelpful. Communication is nonexistent, and they have no problem wasting people's time and money. Given how they operate, I can only imagine the nightmare it must be to actually live here. If you're considering applying--DON'T! Save yourself the frustration, wasted money, and stress. Diablo Vista is a disaster waiting to happen. I feel lucky that I never had to sign a lease here! If I could give zero stars I would've!!!!

Very friendly and welcoming Landscape and layout of…read moreapartment was spacious. Updated apartment with a safe environment

Apartments have really gone downhill over the past couple years, putting more emphasis on the…read moreoutside appeal of the place rather than the actual amenities and structures themselves. Too expensive for what you get and not at all worth it. A plus is a great neighborhood but the street is still busy and can be very loud at night. Limited parking now as well and goodluck doing laundry here.

Amazing staff great place to live live the greenery and Amazing Neighboors . Would recommend this…read moreto anyone looking in Livermore compared to other apartment homes

The place was clean, staff was friendly, George and Mary went above and beyond for us we took a…read moretrip to Hawaii. Ease of paying rent on line and the facilities were well maintained

Loved my experience today and thought Gregory was very reasonable. Walked away very happy and love…read moremy new finds.

After my initial review, the business owner actually reached out directly to apologize and offered…read morea resolution. I really appreciate that they took the time to listen and made an effort to address what happened. That gesture shows they care about their customers' experiences, so I'm grateful for the follow-up and wanted to share that here. Thank you for the response!

We have resided at Ironwood for 12 years now, and consider this our home, sweet home!!! What I love…read moremost about Ironwood is that it's located in a residential area which makes us feel safe. Recently, we had a leak coming from one of the bathtub pipes and when we reported it, it was addressed immediately and prioritized! I've never seen a group of people come together so fast in getting a leak repaired! Everyone worked in sync. It was absolutely Amazing! The staff and contractors worked hard to ensure the leak didn't cause extensive damage. Sabrina and Kayla kept us well informed of every entry that the contractors and maintenance needed to make. They were prompt, professional, thorough, and very respectful of our home. The staff and contractors even accommodated our work schedules to make sure we were home each time they needed to enter our unit. I'd like to give a shout out to, Nikko (maintenance) who quickly identified the problem, Sapna (property manager) who gave all the directives in getting the ball rolling, and Nikko, Kayla, and Sabrina for coordinating with maintenance and the contractors on scheduling the repairs. I'd also like to give a shout out to Caesar (maintenance) who prepped everything for the contractors. Everyone was absolutely Amazing, including the contractors! The contractors did such a phenomenal job! They did so good that it doesn't even look like anything happened! We want to express our deepest thanks and appreciation to everyone! The Ironwood staff are quite Awesome! Keep up the great work! With gratitude, HD & AJ

I am writing this to warn anyone considering moving to Ironwood Apartments. The management here,…read morespecifically Sapna Goel and Kayal Elizondo, are completely negligent and have zero regard for their residents. Recently, management authorized a tow of my vehicle from my assigned parking spot simply because of an expired tag. Here is why this is unacceptable: Prior Communication: We emailed management multiple times--both before we moved in and again six months later--explicitly informing them that this vehicle was non-operational (Non-Op). They had this information on file. Zero Warning: Despite having our contact information and our previous emails, they failed to send any courtesy notice or communication before authorizing the tow. Financial Impact: Because of their "hand-off" approach, the towing company charged $480 just to get the car back. With daily fees climbing, the cost would have reached $780. Forced Loss of Property: Because of these predatory costs and management's refusal to take responsibility for their lack of communication, we were forced to surrender our vehicle to the tow yard. It is heartbreaking to lose a car because management can't be bothered to check their emails or pick up the phone before calling a tow truck on their own paying residents. If you value your property and want management that actually communicates, look elsewhere. They will not support you; they will only cost you money.