A decent sized clean and welcoming store on the Farnborough Industrial Estate. The store is very technical and although certain departments are very well laid out, it can sometimes be difficult to find the things you want if you don't know exactly what you are after. Items are very technical and you are sometimes left to feel like you need an engineering degree to track down certain electrical components or electrical accessories. The great thing about this shop is that you are able to find components that virtually no other high street shop sells and that it is accessible i.e. You can enquire about exactly what you need before purchase, unlike on the internet, where it is very easy to buy the wrong component because you are not really sure what will work with your piece of equipment. They have an abundance of staff to assist you who are generally very polite, (at times almost too polite in a slightly annoying American Have a nice day way!!). However, due to the technical nature of the store, the staff are nearly always engaged with other customers. I spoke to two members of staff, one of whom was not particularly helpful because I didn't know the make of the item I wanted (If I'd have known that I would not have required his assistance!!!), and another member of staff who was very polite and very helpful indeed. When it came to paying for the item a queue started to form at the till so staff promptly opened another till to alleviate the wait, which was refreshing. When I had to replace an item, they were also very accommodating, found the item I required and replaced it with no fuss. read more