8 1/2 minutes from the time I walked in to the time I walked out with my renewed drivers license…read more Didn't have time to fill out any forms so they just pulled up the information from my current license. Even got to pick which picture I liked better. The person I dealt with was very kind, professional and patient.

Friendly helpful staff. Life-changing - i know look forward to going here than doing laundry.read more

I went to the DMV because, due to the hail damage on my vehicle, I needed help retaining my vehicle…read moretags. My insurance company instructed me to ask the DMV to make a phone call to verify the situation before my tags could be retained. Unfortunately, one of the floor leads responded loudly by saying, "I'm not making that call." I found that response unprofessional and frustrating, especially since I was only following the instructions my insurance company had given me. Thankfully, another staff member, Mailee, stepped in and offered to make the call. She handled everything professionally, resolved the issue quickly, and made the rest of the process smooth and stress-free. Her willingness to help made a big difference, and I truly appreciate her excellent customer service. Thank you, Mailee, for going above and beyond to help me. You just made this review a 5 star.

I would like to say that all the complaining about having to wait in line and not having correct…read moredocuments is really your problem. With all the information out there on the state website and the Roseville website all the documents you need, do your research, and stop blaming an office that goes over and back to help everyone! Yes it does sometimes take two people to check in so the line goes faster! You want to get a number without the staff to look at your documents so you can sit out there wait for your number and have wrong documents as you didn't want to go through the triage to know that you have the correct documents. Do your research. This Office answers their phones, emails and the service is outstanding between passports and license center! My friends and family have been coming here for many many years even when they were located at the old fire station. ​ This office deserve a great review as they do give you all the paperwork you need and a list of all state requirements. I would hope you could follow the directions provided. God knows the service they provide is not always easy, as for the ones that give poor reviews are the ones that have no idea what it takes to do their job. When writing a review look how you would want to have a review writing about your Job and work establishment. I'm thankful for all the services that this center gives as it is accurate.

Love the availability of this DMV!! Only one that I know of that's open on Saturday's. The employee…read morethat helped me was courteous and efficient. I was in and out in about 15 minutes (after waiting and being #2 in line). Definitely coming to this dmv from now on instead of waiting in massive lines during the week.

From the owner: We provide DMV services such as tabs, registrations, title transfers, new titles, duplicate titles,…read moreDL Reinstatements, Commercial Medical Readings, ID/DL replacements (Regular), DNR Watercrafts, ATV and Trailers, and Passport Applications/Renewals (we are not a government agency so we cannot notarize new passport applications.)

There's no signs or guidance so everyone just waits in 1 line. Then after waiting, they call for…read moreanyone who needs tabs instead of creating a 2nd line. Extremely small lobby where we waited for over an hour. There has to be a better way now days.

I had to stop in today for a permit. I've been coming here for several years and it has always…read morebeen the quickest service DMV! It opens at 8:30, but at 8:00 they opened the lobby door so we could stand indoors in a warmer climate, thanks. Unfortunately as the people piled in, every new person ignored comments that they could open the door from the lobby in to the building to spread us out... so there was 20 - 25 of us crammed in to the lobby....I don't suffer from it but felt claustrophobia was setting in w so many people in such a small space. I very much appreciate that they have a bench on the north wall and a chair right next to the door in to the DMV. Then once in the DMV another six chairs! Today I was fifth in line but the first three people all needed new licenses and it seemed to take longer than usual; still reasonable service time and likely shorter than other DMV's just "felt" longer. However here was a chair to rest my fatigued legs so I was plenty comfortable to wait. The staff have always been courteous and efficient, I honestly don't mind having to come in to the WBL DMV. Thanks White Bear Lake for always providing fast and friendly service!

Best DMV I've ever been to! Way more efficient than any other DMV in the Twin Cities. Incredible…read moreservice and friendly employees! Keep up the great work!

I have such mixed feelings about this DMV…read more First parking is difficult. It's in a strip mall and to ensure the other business having parking for their customers most of the upfront spots are reserved for each companies customers. The lot is always full! Had to circle a few times before getting a spot. Second this location looks a bit different than any of the others I've been to. Looks like a pop up. You walk in and take a number but it is crowded so it's hard to even see that that's what you need to do and it's weird to approach because you have to squeeze between people being helped at the counter to grab a #. Third - No privacy at this location. When you approach the counter you are elbow to elbow with the other people at the counter (especially when people have 2-3 people approaching with them) also the seats for people waiting/standing is tight- less than 10 steps between the seating & counter. Also I was a bit concerned they don't really have those tables with the pens connected like other locations, they have one table with forms and you just fill it out however you can. It's packed so there's definitely people sitting around that one table. You can fill out the forms online ahead of time, which felt a bit more secure. The man sitting next to me had his form on his lap which displayed all his personal info including his ssn. Forth - when I first walked in they just called #14. I pulled #46. I thought I was going to be there all day with how crowded it was. I even thought about leaving to grab food and coming back later. I went outside for a bit then came back in stood until a chair opened. For the most part they were calling the numbers fairly fast. They would call a number 3x before moving on if no one responded. Some people needed Spanish speaking reps and most of the reps did not speak Spanish so they would wait and kind of go up one after another even if their number wasn't called yet. Again small location I could hear some of the employees complaining to each other what kind of services they "weren't" dealing with that day, which added an extra level of unprofessionalism to this location. I know they didn't care that we could hear but still. I waited about 35ish minutes for them to get from #14-46 which isn't as bad as I thought it would be. They were able to scan my ID and pull up my forms, I had to take a pic. There were people walking in front of me while the rep was trying to take my pic and a man even stopped to stand partially in front of me- no type of awareness to what was going on. I'll say I'm somewhat impressed with how fast (considering) things moved along but everything else here was a no for me.

I passed on my fourth attempt and the examiner was so nice and friendly! Her name is Lexi and I did…read morebad on the parallel parking but I still passed! At this location in particular, whether you pass or not depends heavily on the examiner.

Taking your drivers test can be nerve racking, weather your coming from a new state as an…read moreexperienced driver or a new driver, but at this location I can guarantee that you'll be in good hands and feel comfortable along the way. Check in was easy for a road test you just drove up to the window around back, staff is very friendly which makes the process of going to the Dmv just a little bit more pleasurable! Also third time is a charm

Really great service, walked right before lunch and was the 1st in line. The tickets were clearly…read morevisible at the door, the signs were very helpful (they allow you to apply online before you get up to the counter). The lady that helped me was very knowledgeable, she handled everything quickly and professionally. I had a lot to do, but they knew exactly what they were doing and did a super job, place is well organized and everything in logical order.

I've completed many transactions here, mostly vehicle tab renewals and driver's license renewal…read more Also got a US Passport here. Grab a number when you walk in. Some days you have a long line, other times I get right in and out fast. They keep the lines moving and have several rows of chairs and clean bathrooms if you do have to wait. Ample free parking too.

This is a great neighborhood location to get tabs renewed, titles applied for and ATV/Boat/off road…read morelicense stickers applied for. The staff is friendly and the wait times are usually short compared to other DMV's I've been to. They do not handle driver's license renewals so that is good to be aware of. They do accept credit cards for a nominal fee.

Relocated here about 5 months ago and came here to change over my DL, registration, and title from…read moreCA - what an amazing & flawless experience! Thank you for the outstanding customer service and most importantly, the thorough services provided to ensure all my vehicles were updated and changed over swiftly. This place doesn't get enough credit. They have a team of very young professionals that have been efficiently trained by management - kudos to you all for running a tight ship!

Compared to several others I've been to (not that many DMVs are a place you REALLY want to go for…read morefun anyways), this place was outstanding. It was the fastest I can recall being to in years. We walked in for a car sale and was promptly pulled up to the counter to complete the titling process (less than 5 minutes). In comparison, the Lakeville and Apple Valley locations can take 30 - 90 minutes (usually the latter). So this was quite refreshing! Highly recommended.