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    Maple UnCommon

    5.0 (3 reviews)

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    9 years ago

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    12 years ago

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    11 years ago

    Only place to stay in town!! Classy place set in an old JC Penneys. Nine great rooms, lovely hosts and nothing in town that comes close.

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    Budget Inn

    Budget Inn

    (4 reviews)

    $$

    PUBLIC SERVICE ANNOUNCEMENT: Bed Bugs are present at this hotel! Room 41. Requested non smoking…read moreroom for our family. Cigarette burns in the carpet on the floor, incredibly musty smelling. Holes taped in the wall, stains in the furniture. Toilet had a hard time flushing, paint peeling, sink had been split in half, and was siliconed back together. Pulled back the sheets on the bed closest to the door and found a large black hair and yet another cigarette burn in the fitted sheet. Pulled it back a little farther, bed bug running for the cover of the sheets. Quickly snapped a picture then squished it. Verified by researching the bug in detail. Shaped as a apple seed, same markings. We packed up quickly and removed all our items. I brought the bug to the hotel manager and he argues with me saying it wasn't a bed bug. I showed him the pic and he denied it again! He offered me another room, but we obviously had no interest in staying. He told me he wouldn't refund the whole cost. We were literally there less than 20 min. They did end up refunding most of the cost. I would recommend going 30min to Pittsburg,KS and staying at a large chain hotel.

    I am a very easy goi g person and have had to stay at some very shady hotels before, but as of…read more7/14/23 i must strongly advise avoiding this hotel, it is nasty to put it as nicely as i can. the manager was very appologetic, but stated no matter how much he kept after his cleaning staff they would not do the job right. the rooms i was either assigned to or looked at, were very dirty and run down, all of the rooms i was shown stunk, but one room smelled like a very neglected litter box for a cat. Crumbs in the bed and a dead cockroach in the bathroom do make it very hard to be tolerant and had to request a refund which i have not seen to have been returned to my card as of 07/17/23. The manager said he has people who request on of those rooms specfically, but i dont know how or why anyone would request any rooms there!! Personally this property i feel should be condemned and dismantled! Again i would strongly advise avoiding this property and going elsewhere for your own health and safety.

    Downstream Casino Resort

    Downstream Casino Resort

    (23 reviews)

    This is concerning the hotel aspect of the Downstream Casino Resort. The rooms are really lovely!…read moreThe rooms are upscale but I think with the colors and lighting they have a relaxing homey vibe to them! They're spacious and don't look like a chain hotel, with a cookie-cutter layout and amenities. We've stayed here before and the only complaint we previously had was the lack of open restaurants (weekdays, only 2 options) and something to do besides gamble. With Joplin only 15 minutes away, you're not going to starve. Compared to other casinos/hotels, Downstream is left a bit lacking. I know this may sound weird, stating you didn't want to gamble in a casino, but this place is a convention hub. So they could add something to accommodate the variety of tastes of visitors. But the facilities are very nice!

    Prior to making this arrangement I told her you have options. We can fly to Vegas where she has…read morestarus with Ceasars as a platinum elite, the Grand Canyon, or a Mediterranean cruise. Funny she chose this casino. She just wanted to relax, use the spa, swim and gamble. As I right this it is 8pm at night and we still have not been able to access our reserved rooms on her 60th birthday. I tried several times to speak with someone in authority about our situation and was given the RUNNAROUND. Eventually someone told me that a lady named Kelly was in charge of the entire casino at this time. I as to speak with her to explain our situation. She showed up and after explaining everything in great detail she told me there was nothing she could do. As check in time was at 4pm. Remembernwee arrives at 1230 with prior reservation weeks ago for her 60th birthday. She said it was policy and she had no authority to make exception. She said she would check into the matter immediately, which she did and got back to me. She told me the same thing that check in time wasnatn4pm and there were no exceptions per policy. Even though I explained to her that we are members and come her often and have never had this problem even without a reservation. She said she wasnsorry that is policy and there are no exceptions. When I asked is there were managers above her it was like pulling teeth. Wow, this was my wifesn60th birthday. I am sending this as a future customer service courtesy. I have been a top executive for a city before I retired and good customer service was and is a priority, and yes, sometimes there are certain circumstances where things go wrong and fall through the cracks and don't align with policy. That's why we have management on duty to correct those some what unfair mishaps, as they do occur from time to time. Kelly make it clear she had no such authority to rectify our situation. So my wife never had access to the spa or pull. If the tone of this email indicates that I am more than frustrated, to put it politely, I AM PISSED!!! Sorry, but it was my wife's one single special 60th birthday celebration day and choose your establishment. What a severe let down. I will be posting this on every social media I have access to to share our horrible experience. I really hope some one reads this and make some changes in the future toward good customer service! Thank You

    Maple UnCommon - hotels - Updated May 2026

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