Meridian Towing came through for me last night BIG TIME! After waiting 3 hours for State Farm to…read moresend me a tow truck, I called one last time to find out where in heck they were. "We don't have any affiliates" to help you (they might of lead with that and saved me a lot of time). There is another tow truck place in town, Meridian Towing. I called them directly and had my car home in a half-hour. Guy (the owner) couldn't have been nicer and his son, Perry, were two of the nicest guys you'd ever want to meet. I just can't thank them enough and I will be calling them directly for any future car problems!

Great service starting on the phone. I had hit a deer on the I-5 and they came within 15 minutes…read more Thank you Yelpers for recommending this business. I was nervous and wasn't sure if my car needed a tow, but it definitely needed some duct tape and zip ties to hold my bumper together as I could hear rattling noises. Guy, the lovely gentleman that helped me, was very friendly and knowledgeable...he was also a mechanic, which made it even better as I wasn't sure what was wrong with my car at that exact moment. He was calm and acknowledged that I could get going without having to tow to the nearest mechanic shop. He didn't try to rip me off by having me towed when it wasn't necessary, since a tow is by the mileage plus the $75 fee. I had called all the local mechanic shops in Blaine and everyone was full, they couldn't even take me in....I felt stranded. Anyways, Guy patched my bumper up, checked under the hood, assured me my car was safe to drive and off I went and managed to get back into Canada. I'm so grateful to have met Guy, you don't meet people like that often. Keep up the great work!

Pros - on time . Good for emergencies…read more Cons - surprised me on a upcharges on the tow fees due to difficulties on getting the car up on the tow. Rusty's and bigger name tow companies don't have this and they seem to be more diligent and no surprise on upcharges.

Car alternator died 11 pm at night, Mike showed up within 30 minutes and towed it to Surrey. Super…read morepersonable guy and quick service.

Great and helpful Team at Bayview notably Mike (driver) and Cindy (dispatch). Highly recommend!,read more

have been very familiar with Bayview and found the receptionist/dispatcher doing a job she didn't…read morewant. Drivers nice. Until Today. My elderly parents 82 & 79 arranged to have their car out to Willowbrook Chrysler. The Driver showed up. Great! As the key making could not be done for their car anywhere in Surrey. My mom & I were on the Phone with BCAA. My dad booked under his basic membership. However, my Mom has the Plus membership. BCAA told my mom to go out and give her card to the driver which she did and driver wrote it down. Then told my parents they had to take payment of overtime from them. Pardon? Of course my parents put it on their credit card. Plus Bayview had my Dad's Basic Membership and My Mom's Plus membership. I contacted Bayview Towing to correct this situation. She said "If BCAA said that it's a lie" continued to say more of the same rhetoric. I don't appreciate receptionist/Dispatcher slamming people who have been very caring with my elderly parents. Unlike Bayview Driver who outright told my parents it was "Overtime " and then the receptionist/dispatcher who said "Because your dad only had a Basic Membership and that is the reason for the charge " I explained My Mom, myself and BCAA where on the phone and the BCAA Professional told my Mom to give her card to the driver as she has a plus membership and her tow of 14.5 km would be fully Covered " We stayed on the phone while she did that. Taking advantage of clearly Vulnerable People is exactly what happened as soon as I and the BCAA professional hung up. Bayview said only BCAA can change that so call them. I did call BCAA spoke with a Professional and he tried to get to change and as for a refund for my parents credit card. Bayview said their card already been charged to late. The driver charged their card that is not new information. Both the receptionist/dispatcher and driver took advantage of my parents and didn't give a damn. Bayview did call me back after I hung up and I was on the phone with BCAA. There is absolutely nothing they can say to right this wrong. Since they never tried in the first place. BCAA is well aware of what transpired and has it on their memberships to NEVER use Bayview again for my parents. Willowbrook Chrysler is well aware of what happened to my parents. Luckily the driver hadn't dropped off the car yet. So now Bayview is on the radar of other businesses as well. I can handle someone who clearly doesn't want the job they have receptionist/dispatcher. What I want stand for is taking advantage of Elderly Vulnerable people not my parents or someone else's. That is the reason for my review today. I DO NOT RECOMMEND Bayview towing to ANYONE. What was done to my parents was/is appalling and disgusting. Then Blame it on BCAA. It wasn't BCAA saying it was "Overtime" it was their Bayview Driver. That is exactly what my parents believed they were paying for. Had they known it was my dad's membership card they would not have gotten their credit card. My mom would have quickly referred to her membership number she had given the driver and he wrote down. This what being paid on commission means. Take advantage of anyone you can looks like. Attention Dan and Corey: Corey your sister is the receptionist/Dispatcher I speak of in this review. So the rude, unprofessional and who is Quick to Slam others. That will never change will it Corey Because she is your sister? Time & Date I will listen to the recording of it. Seems to be your answer in a lot of others where you have said the same thing. Here is the philosophy I live by "Do your best to help the situation whether it is your fault or not" "No business is perfect and mistakes happen. It is in that moment that a business defines the business what they do to make it right that matters" Your Receptionist/Dispatcher taught me What Bayview Customer Service is. They showed me how who they are, and I believe them now. Any other towing company is better than Bayview.

I don't write reviews much but was compelled to give a shout out to driver *Mark* who happened to…read morebe at Petro Canada (Canada Way + 10th Avenue in Burnaby) when my car broke down.... He was extremely professional and pleasant to deal with... He make a horrible stressful situation more tolerable... He promptly provide service and towed my car to my desired location... Along the way, he was friendly during the ride and advised me of options to resolve my car issue. I couldn't ask for more during this time! He's the type of professional that the towing industry needs!

They charge too much ,and they are so rude , They charge me…read morefrom two or three kilometres About 300 hundred dollars that's not fair.

Called BCAA to request tow . Was told it would be 2 hrs. Asked to make sure driver calls me before…read morehe arrives where car is located at a shop because I want to meet him there as I want to be there to watch as the last time they towed this car, the driver scraped up my chrome tailpipes unloading it! After 3 hrs and no call, I called them and was told car had been picked up and dropped at new location 11/2to 2 hrs ago!! Went to roadway to asked why I wasn't called? Manager said IT IS THEIR POLICY TO PHONE OWNERS BEFORE THEY TOW CAR!!! Well then why no call to me? His response was "I don't know why but I guess he didn't know you weren't there!!!! What a stupid nonsensical answer!! STAY AWAY FROM ROADWAY!!! Twits!!

Car was towed in from Tsawwassen and stored overnight before midnight. Tow truck took about an hour…read moreto arrive. Picked up the car the next day. Total charge was for 2 days plus towing. They charged $191 for towing to their yard on Progress Place. Additional $50 for 2 day storage. Lady on the phone explained that they charge 2 days because car arrived before midnight so that was 1 day, plus 1 day starting from midnight (the next day) until closing time (which is 4pm). Seems like a ripoff to me. $241 before taxes. That is highway robbery! Wait there's more.....they also managed to damage my car during transport. Added a new scrape to my car just to show their precision towing skills. I guess I am not the first nor the last one to have my car damaged by these crooks. Who's the next sucker to get swindled by these crooks?

Had a motorcycle that needed transport. Came the same day. Got it done. Did it fast and without any…read moreproblems as this was an Italian bike. Very careful and strapped it down perfect. Dan was great. Excellent service. Good communication. I will be using them again.

Gucci Towing quoted a price for towing 2.2 kms using a flatbed truck. Instead if sending a flatbed…read moretruck they sent a wrecker and had to put dollies on my car and charged me alot more than they quoted me. My decision to use Gucci Towing was based on the price I was quoted. In the end the price was higher than the price I got from another towing company. Won't be using them again.

These guys went above and beyond to get my van out of very tight space. BCAA guy came and took one…read morelook and refused to even try. Super grateful for their service as I live 12 hours away

I get why Yelp won't let people post multiple reviews so I'm signing into a second account and…read moreleaving another one regardless. Mike is such a genuine honest guy, and has once again helped me out in a pinch. I had to move out of my apartment in mid December and had to get my car out of the building by January 1st. Having a lowered and kitted car in an underground parkade with a slanted exit would probably be enough for other towing companies to pass on the job. Sterling Towing happily showed up and helped me get my car onto the flatbed while navigating an awkward angle and a gate that kept trying to close on the car. Mike and his awesome driver Joe were extremely thorough and made absolutely sure nothing was scratched or damaged. It's also worth noting that since the car was somewhat able to drive Mike even tried to talk me out of getting it towed. However due to repairs needed and not having insurance on the car we agreed to tow it and took it to his dad's shop (KMF Auto, which I also recommend). When unloading the car Mike was on his hands and knees carefully placing 2x4's and inspecting the car every inch of the way down. I'm always blown away by the level of service Sterling Towing provides. When Mike says he cares about your car, he is not bluffing.

Vince was fantastic. He knew the special handling required for my model and squeezed me in at the…read moreend of the day (after I texted a wrong number earlier to confirm I was ready for pick up). Good price. Sent me text with pic of my car delivered to mechanic. Would recommend.

This company is awesome! They are quick and so helpful. They actually care about people and have…read moreexcellent customer service. I needed a tow in the rain on Friday the 13th during rush hour and they managed to save the day for me!! I highly recommend them and they are very reasonable price wise! I'm glad they rescued this damsel in distress!