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    Maple Knoll

    3.5 (11 reviews)
    Closed 10:00 am - 6:00 pm

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    2 years ago

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    Marquette M.

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    2 years ago

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    Marquette M.

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    2 years ago

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    3 years ago

    Fast and dependable service by maintenance department. No complaints. Keep up the good work.

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    Marquette M.

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    10 years ago

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    7 years ago

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    8 years ago

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    10 years ago

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    7 years ago

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    9 years ago

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    Union Street Flats Apartments

    Union Street Flats Apartments

    (5 reviews)

    Apartments are ok, kitchen very small, cheap appliances, and vinyl wood look flooring which gets…read moresurface scratches so easy, not very durable! Windows are very hard to shut and you can feel air coming in. I have had several maintenance requests. The maintenance staff is very quick to respond and extremely nice. They get a 5 star rating. I am being driven absolutely insane from the constant stomping and dropping of things on the floor above me. This usually starts 6:30 am. Guessing it's fairly quiet most of the day because no one is home. The noise restarts around 6:15 and goes til about 10:30. On top of going crazy I am loosing sleep. I have been woke up several times between midnight and 3 am. My lights have rattled several times from the impact. Every guest that has visited my apartment does not know how I can live here. The only solution I was offered was to move to a different apartment. This would mean incurring the cost of moving both my belongings and utilities. On top of that I would have to sign a new 15 or 18 month lease. Why not send communication regarding noise complaints to all tenants in an effort to make people realize they need to be more respectful of their neighbors?!? Shame adults have to be told this! The location is great and the walking track is awesome. Just a short walk to Grand Junction. A friend lives in a different building in the complex. At first she did not hear anything from above. Obviously the Apt was empty because she is now having the same issue. Mainly just the afternoon and evenings. They have not attempted to solve the issue beyond me packing, unpacking (again), paying movers (again) and extending the lease. The only other suggestion was to call the police. ‍. If you choose to live here be on the top floor or you will regret it! The grounds, location and walking tracks are the only reason they get a 2 star rating. I have lived in apartments for over 8 years in this area. This is my worst experience yet! I am counting the days until my lease is up and I can finally have some peace and quiet! Huge mistake moving here. I was sucked in by the trails and great location. I don't know my upstairs neighbors but I hope one day karma comes knocking on their door (ceiling would be better).

    This place would be really great if the management team followed through with issues. When I visit…read moreI can clearly smell animal excrement and low and behold.. it's because a patio is absolutely covered in it. I believe it is in apartment policy to respect your neighbors and to keep the premises clean? That'd be nice to uphold your own policy.

    Redwood Westfield Hamilton Way

    Redwood Westfield Hamilton Way

    (8 reviews)

    The Westfield Hamilton Way apartment complex is overall an amazing place to live. On a quiet dead…read moreend road just off of a roundabout, and on the outskirts of town, it's a quiet friendly neighborhood to live in. The pond located in the heart of the complex adds the perfect ambiance to our residence. Extremely pet friendly as well which is a bonus. Appliances are up to date and the design/layout is what sold us!! It feels like a house not just an apartment. Cam and Cara were very helpful with answering questions and getting us all set to move in. Any questions or concerns we have always get answered and taken care of by staff. The upkeep on landscaping is another awesome bonus to the complex. Not to mention the garage bonus square footage, and dog park. Highly recommend if you are looking for your next place to live!!

    I will be moving into my unit in a few days and I have to say that I am surprised by the reviews…read morethat I have read. I am only giving 3 stars since I can not give a review of the unit but I can review the professionalism of the staff. I was moved to the location because of my job. I built my house in another state a year ago. As you can imagine, after building my house I wanted to move into something that was new. I called the main office and spoke to numerous ByRedwood representatives until I found the location I wanted. Woodbury is the location I was looking for and the staff has done a great job communicating with me. Since I just lived through construction with my house I can say with confidence that new construction is "new" not perfect. Additionaly, landscaping is always the last step to any new project and that's something that should be considered on the part of the tenant. Lastly, I have never rented a location that didn't charge a pet cleaning fee. Renting is a temporary living situation. (I'm also a landlord) If something is broken report it, document the amount if days and escaulate your concern.

    The Village on Spring Mill

    The Village on Spring Mill

    (22 reviews)

    I have been living here at the village for five years. I am 64 years old and I currently rent a one…read morebedroom apartment that was renovated. Like all apartments there are problems however, my experiences with Shelby and Mark in the front office have been very good . They really care about me and my needs and they treat me as this is my home and it is for now. Yes I mentioned earlier. There are always going to be problems. This is an older complex and things happen. I really do think at this time we have the best maintenance staff. We have Brad, Terry, Uriah, and Brent. They are very friendly and they stop and talk to you. I am home all day so it really makes living here a pleasant experience !when I have issues the maintenance staff response quickly .when I email Shelby and Mark directly they respond back to me as soon as they can, which is really nice. We do have potholes, and some of the things need to be taken care of and again the staff is limited to what they can do and I believe they try their best to accommodate you. I enjoy the socials they have up at the front office they have be fun. Shelby really takes time for planning and most of us really enjoy the events that have taken place. I re-signed my lease for 15 months and my rent was as it should be. Yes these apartments are expensive but everything in Carmel is expensive. I love the walking trail and my apartment backs up to trees and the houses in the neighborhood which gives me privacy I feel safe here. I really like my neighbors. We've had some bad neighbors and they were asked to leave or they just left on their own, which has been great. Cindy was a manager before and she was amazing too. She really helped me so much. The staff now is pleasant. They will communicate with you and I believe this will be my home for the next year. Realize that any apartment complex you live in will have problems. Nothing is perfect. I like Springville a lot and I would recommend it knowing that nothing is perfect. They will try their best to help you.

    Prospective residents should note that this property is currently operating under new management…read moreand attempting a rebranding effort. There is a distinct pattern of historical, critical reviews being systemically reported and removed, replaced by an influx of perfect scores. This review is being reposted to ensure an accurate, uncensored record of the ongoing operational and structural issues at this location remains public. I am sharing my thorough experience with this complex to provide an objective overview for prospective residents. My time here was marked by severe structural, maintenance, and management deficiencies. While the critical issues detailed below represent major failures in habitability and safety, they are not an exhaustive list of the numerous problems experienced during this tenancy. -Wrong Unit: After waiting months for a specific floor plan, we were given a completely different layout on our move in date. This left us with the choice to pay a costly fee to break the lease resulting is no housing or accept the incorrect unit. -Habitability Issues: The apartment was handed over unclean. The carpet was torn and heavily soiled with pet urine, there were large holes in the drywall, evidence of pests, and the plumbing fixtures had not been sanitized. This led to concerns regarding the procedures in place to ensure every unit is safe/clean upon move in and that routine maintenance/updates are regularly performed. -HVAC Failure: The air conditioning failed for the majority of the summer, causing indoor temperatures to regularly exceed 90°F. Despite working from home and placing urgent requests, I received limited responses or timely assistance. -Structural Safety: The outdoor concrete stairs were allowed to crumble to the point of structural failure. I sustained a severe laceration due to the broken concrete--an issue that took months to remedy. -Pest Control: The property suffers from persistent rodent and insect infestations (mice and cockroaches). Monthly pest control fees are mandated, but no effective remediation was ever performed. -Valet Trash: Residents are forced to pay for a trash valet service that frequently misses scheduled pickups, resulting in residents being erroneously fined when trash is left out waiting for service. -Staff Impairment: Staff members responding to work orders or entering the unit exhibited clear signs of physical intoxication, presenting a severe security and liability concern for residents. I am unsure as to if these individuals are still employed with the complex or if others had a similar experience, as we hit a point during our tenure that we quit placing orders due to general frustration with the team and acceptance of the circumstances for the remainder of our time. -Lack of Availability: The leasing office is consistently unstaffed during posted business hours, making communication regarding urgent maintenance, resident concerns or complaints, or billing issues nearly impossible. We had immediate issues dating back to our scheduled tour where nobody was available and the doors were locked, so that incident set the tone for the experience we would continue to have. With the most recent change in management, they routinely operated a part time schedule requiring appointments be set midday to speak with staff or communicate via phone/email without much luck for a response. -Security Concerns: Property security is lacking, with frequent instances of theft, common-area trespassing, and recurring disturbances in the hallways. We have received a few general emails as reminders for code of conduct, but I have not noticed a reduction in these issues. I am unsure of how rules are being reinforced or what the consequences are for individuals violating these rules. Having moved into a different complex in Carmel, I can definitively state that the market offers significantly better managed, safer, and cleaner options for the price. I strongly advise looking elsewhere.

    Ironworks at Keystone

    Ironworks at Keystone

    (4 reviews)

    I've lived here for about two and a half years, and just (sadly) had to break my lease due to…read moremoving in with my boyfriend in a different location. The management, maintenance, and community are top notch. I have lived in at least ten different rental communities in my adult life (I'm 32), and this one has exceeded all others by far. Apartments are beautiful, location is great no matter where you work due to access to Keystone and 465, and I have yet to experience a single maintenance issue that wasn't addressed within a day or two, if not hours. They keep the property immaculate at all times, and were stellar in doing so post-COVID. Underground parking, pet friendly, and within walking distance of plenty of places to eat, drink, get massages or nails done, etc. It's also just an Uber away from many other great Indianapolis attractions. The management staff (Katy, Mark, and Souheir) are all highly effective communicators who care about the residents, plan endless events, and know you by name. If I could stay here forever, I would! If you're looking for a place where you get the bang for your buck, (at the end of the day, it's not cheap), you get what you pay for, and then some, here at Ironworks!

    I can't say enough about how wonderful the team at Ironworks is! I toured many different complexes…read morewhen making a move from the east coast & this building was the nicest in the area (especially if you don't want to be downtown). It's a very easy place to live -- parking, nearby restaurants & gyms, office area, packages accepted when you are away, etc. The units themselves are modern & clean. Katy, Souheir, Mark & the entire team go out of their way to help & make you feel at home. Highly recommend!

    Maple Knoll - apartments - Updated May 2026

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