I found this practice on a whim while searching for pediatric dentists. It's doesn't have a formal…read morename but don't let that turn you away because this is a complete dental clinic specifically for children. The clinic has two dentists, four hygienists, and a couple front desk staff. The office is located in an office park building in Maple Grove. The waiting room is so welcoming. It's tastefully decorated for kids. Cartoons on the TV, free Pac-Man arcade game, lots of books, and magazine for the adults. The front desk staff was very nice and helpful. The exam space is great, too. It's an open-air concept with benches and art for privacy rather than walls or exam rooms. My favorite part of our visit was the staff. As someone who despises trips to the dentist myself, I have put off my son's first visit for years. At 4.5, I worried that he would be scared and non-compliant. But our hygienist made him feel very comfortable. I appreciated that she showed him the chair and let him try each of the tools before using them. The cleaning was very gentle. She took breaks as often as he asked. After he picked out a prize and got a sticker for being cavity-free, we saw the dentist (Dr. Borodkin). She reviewed his chart and took the time to review his X-rays in detail. I was worried that she would scold me for waiting so long to bring him in. Not at all! She was informative and supportive, not judgmental. We left with a 'swag' bag - toothbrush, paste, a water bottle, a really nifty flosser, and a save the date for our next appointment. We will DEFINITELY be going back.

I recently took my 2 boys (5 & 7 years old) to see Dr…read more Venetia and could not be happier. As an adult with dentist anxiety, I had MUCH delayed taking my kids and both had cavities... what I had dreaded (and expected). However, the way the staff and Dr. Venetia helped make them feel comfortable and calm (and informed about what's happening every step of the way) was nothing short of miraculous. No tears. No pain. No fear... for the kids or for me! :) I'm SO impressed with their approach, kindness and knowledge about kids and their teeth. Thank GOODNESS I found this clinic.

I went for my first visit, a general cleaning and they took such great care of me. The dentist was…read moregreat and took time to explain my x-rays. The hygienist was also very informative about her process and make recommendations. Everyone was very nice and helpful.

Dr. Hill makes all my visits fun, quick, and easy as possible and I appreciate her attention to…read moredetail. The hygienists (especially Andrea) do a thorough job during cleanings so I'm feeling good when I leave. Check them out!

I'm not sure what is up with these bad reviews, but I've had nothing but great experiences at…read moreGentle Dentistry. I switched dentists because my last retired and I have extreme anxiety when it comes to dentists so I was not looking forward to finding a new one and trying to get comfortable again. I'm very glad I found Dr. Kinney and her team though. They've all been so sweet and made me feel so comfortable. One of my last appointments, my husband was running late so I had to bring our 1 year old son with because there was no way I was missing my appointment that I had, had for 2 months. Well, the front desk ladies immediately took him and brought him to hangout with them while I got started with my appointment. I seriously couldn't thank them all enough. If you're in need of a new dentist, I highly recommend this group of ladies!

Horrible place . First time coming in she say I need to see a specialist to remove my teeth. Refuse…read moreto answer any additional question. I decided to give benefit of the doubt. Second time come back keep try to sell stuff like saying I need a crown when really filling will do the work. Third time come back to get cavity done she schedule for cleaning instead. I feel like the dentist will only be nice if she can make money out of you. Previous dentist was great sadly he retired! I would not recommend this place . The only reason why they still in business because of great hygienist. Oh by the way thank you for sending me a bill for 50$ miss appointment when I told you advance that I'm not coming in as you schedule me for a cleaning when I ask for a filling. Extremely bad business and unethical practices !

Dishonest and wouldn't recommend. I checked to make sure Droel Family Dentistry was in-plan and…read morethey were. When I went and have my teeth cleaned (which is preventative care and free for in-plan dentists) I was charged. When I called to ask, they just dropped United Heathcare a week prior to my appointment and failed to mention this when I gave them my insurance card at the beginning of my appointment. I then got a piece of mail a week later saying I could pay for a membership and would get the in-plan pricing. Money hungry and unethical. DO NOT GO HERE FOR YOUR DENTAL NEEDS. Save yourself money and a headache.

I wish I could write a zero-star review for Droel Family Dentistry…read more They were kind enough to send three text reminders for my last scheduled appointment beginning about a week in advance. I responded with a request to cancel my appointment due to my dental insurance expiring. Laine, the Practice Manager, responded to my cancellation request to say that Droel "always verifies benefits/eligibility before your scheduled appointment" (with many typos). She also specifically told me that I am covered for the next ~8.5 months based on the Delta Dental benefit calendar. She ended her text with "You are definitely eligible to come in :)" About a month after my appointment, I was again contacted via text to say that "the plan we had on file seems to have terminated which has left a pretty hefty balance on your account" of over $1,000. This is extremely frustrating given what I mentioned above. I trusted Droel to be the experts on dental insurance coverage since it is something they deal with on a daily basis, but instead I'm left wondering if they are dishonest or downright predatory toward their patients on purpose. Despite their negligence on this issue, they refused to offer me any sort of concession on my balance due, and even threatened to send it to a collection agency. On top of this, their quality of care is severely lacking. Wait times are extremely long for any sort of procedure beyond a routine cleaning, which leads me to believe that the doctor, Andy is stretching his practice too thin. I've also had to have multiple follow-up visits to fix sharp edges and uneven fillings, further reinforcing that Droel only cares about volume and not patient satisfaction. While I'm fortunate enough to be able to just pay this balance and avoid any further conflict, I'm afraid that this is not an isolated issue with Droel Family Dentistry, and that their subpar level of care could lead to a significant financial burden for others. I hope this review does something to combat that. Neither I nor my family will be returning to Droel Family Dentistry for any future dental care needs.

I have been using Dr. Ballard for years, since 2005 as I recall. I must say what a Dentist for the…read morepeople, Dr. Ballard will not suggest you get things you do not need, as well as will find the most inexpensive way for the patient to get the work done that is truly needed, not run up a bill for you and your insurance company. So my girlfriend Colene recently moved here from Nashville and needed a check up, so I recommend Dr. Ballard Every time !!!! Tell 'em the ZERO Sent Ya !!!!!

I was looking for a new dentist and I called because one of my friends had said they were great but…read morethe receptionist was SO rude on the phone! She pretty much turned me away and said the doctor isn't taking new clients and will only take patients if they are family! I would stay away from this office since the receptionist thinks she can make decisions without asking the dentist first. Very disappointing to be treated so rudely and talked to so poorly!

Trusted Children's Dentistry with both our children from infancy, and both were seen every 6…read moremonths. Sealants were suggested and applied two weeks after turning age 16, and insurance denied coverage as kids were over 16 - $800 for a 20 minute appointment. Be cautious with your trust!

Dr. Lindsay, Vivian, and the whole team were very nice and competent. We had an amazing experience…read morebeing its our first visit ever at a pediatric dental office. They were quick, efficient, gentle, and experienced. They completed both of our kids' exams, X-ray, filling, price appraisal, fluoride treatment and silver dynamite treatment in one sitting for 1 & 1/2 hour. I was impressed.

ATTENTION parents with kids that have disabilities: This place may seem good but if your child has…read moreany type of issues such as anxiety, do not bring them here. This place has no ability to handle a child who is scared. They are pushy and have no feedback to help in that type of situation. They will just give up and tell you to come back later. The workers have a very short fuse for these kids and are very rude and when your child leaves they will feel defeated like they are somehow bad. They want to get people in and out as fast as possible with no deviations from THEIR schedule regardless of the situation. I understand that people have appointments but if you claim to be able to handle kids you should have protocols and plan ahead and allow more time for the appointment when you know the child is scared coming into the appointment as they have met him and worked on him previously. Since we have 0 services rendered we will be attempting to not pay for any of this along with the LOAN we took out with their lender to get the work started. Honestly, if you are claiming to be a place for kids then freaking act like it. Not all kids are the same. We are so upset right now and will never return here and do everything in our power to help others avoid this place like the plague. P.S. Think about changing the name of your business.

Listen to the negative reviews. This business cares nothing for its clients. I had taken my…read moredaughter here a few times before, and had an appointment set for her this March that I had made 6 months ago. The office called and put up a fuss about our insurance, then a week later I got a call saying they canceled my daughter's appointment because they didn't like her insurance. They called and canceled only 4 days before her appointment. Imagining discriminating against a 5 year old, and denying her dental care simply because her insurance changed. We still had a valid insurance, they just care more about profits over people. Obviously, client loyalty means nothing to them. I would never recommend this dentistry to anyone and will be letting all the moms in my friend circles and beyond know about our terrible experience.

I've been a patient here for years and come every two months, but I've been very disappointed with…read morehow appointments are handled. If you're even a few minutes late, they immediately reschedule you for another six weeks because their schedule is packed. There's no effort to compromise or work with you. One time I came late because I accidentally thought my appointment time was different, and they still pushed me out another six weeks. This has happened multiple times over the years, and it's very frustrating to wait that long just for being a few min late.

Outstanding customer service and service all around! I was very impressed that I was able to walk…read moreinto Dr. Eisenhuth's office and get braces on in the same day! The pricing is affordable and I have heard nothing but great things about the office! I felt extremely welcomed there and look forward to getting the perfect smile that I have always wanted. The appointment was very quick and I was able to get in and out. Dr. Eisenhuth also listens to you so that she knows what goals you have in mind that you want achieved, which I really appreciate. Previous orthodontics pressured me to do things I didn't think were necessary or didn't want to do, I felt no pressure from her at all. I would highly recommend her!