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    Mapco Mart

    2.2 (5 reviews)
    Open • Open 24 hours

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    Sudden Service - Shell Sudden Service

    Sudden Service

    1.6(8 reviews)
    2.0 mi

    We used our credit card to purchase air to put in our tire. It didn't work (it actually let more…read moreair out of our tire!) and when we asked for help they told us that it was broke and that they don't do refunds. As we were leaving they put an out of order sign on their air compressor. We had to go across the street to a different gas station and pay again for air for our tire.

    I am writing to express my deep dissatisfaction with the treatment I received at the Shell station…read morelocated at 3090 Wilma Rudolph Blvd in Clarksville, Tennessee, on June 13. During my visit, I noticed that the women's restroom was blocked off for maintenance, while the men's restroom was not marked as closed. As I attempted to use the men's restroom, an employee informed me that it was closed, despite another customer already using it at that moment. When I politely requested to quickly use the restroom, the employee responded in a hostile and unprofessional manner, cussing and yelling at me in front of other customers and staff. This behavior is not only unacceptable but also reflects poorly on your company and the Shell brand as a whole. I strongly urge you to address this matter seriously and consider the removal of this employee to ensure that no other customer is subjected to such treatment in the future. It looks like others have been treated the same way by her in the comments below. I'd leave zero stars if I could.

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    Sam's Club

    Sam's Club

    2.8(52 reviews)
    2.4 mi
    •$$

    Just moved back to Clarksville and got a Sam's club membership. The best thing is that I got it…read morefor free! You go online and fill out an application and pay the $45 fee. Then show the customer service gal your number and she will give you a membership card. The next time you go in and make a purchase $45 will be deducted from your bill. Now that's what I call a good deal. This location has everything you could possibly need grocery wise. I wish they had a few more healthy items. I did find almond flour, avocado and coconut oil so that's a start. I also picked up a rotisserie chicken for under $5. It was juicy and cooked through, very tasty. On my way out I ordered a berry sundae. That was the highlight of my shopping trip. Hahaha Good to be back.

    I had a very disappointing customer service experience at the Sam's Club Café. An employee named…read moreMiracle (with an E) was extremely rude and unprofessional when I simply asked if she could put my pizza in a to-go box. She told me, "No, the to-go boxes are at the end of the counter." I asked, "When people order things to go, you just put it on a plate? You don't put it in a to-go box?" Her response was, "No, because normally people know how to do it." That response was completely unnecessary and disrespectful. I wasn't asking for anything unreasonable--I was simply asking a question as a customer. There was no reason for the sarcastic and dismissive attitude. Employees working in customer-facing positions, especially at the café counter, represent the company. Customers should be able to ask a simple question without being spoken to in a condescending manner. I hope management addresses this situation and reinforces the importance of professionalism and respectful customer service.

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    Mapco Mart - convenience - Updated October 2026

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