This isn't my normal type of review. But I've finally had it with this store. We've been coming to this Kroger since 2006. It's this area's "best" option, but that isn't going to cut it anymore. Many of the regular full time employees have gone. There are still a couple, but most have moved on. That's the reason we kept patronizing this store in the first place. They also used to have a lot of options and fresh items. This is true less and less often now. And I gave some leeway because of COVID, but Publix has fresh items and plenty of new and interesting things in stock. So why not Kroger, one of the largest grocers in the country? First they got rid of over half the checkout lanes and replaced them with self checkout. Ok, fine. Then they had a scan, bag, and go program where you could scan your groceries as you shopped, then just do a fast checkout at the end. That was quite convenient, but then they stopped doing that. Back to the dysfunctional self checkout. Which is often understaffed, so many times only half the kiosks are open anyway. I use my own bags. The self checkout stations make it extremely difficult to use your own bags, so I generally leave my bags in the cart and then just bag my groceries by using the "skip bagging" feature. Now the software has been updated and is absolutely atrocious. Skip bagging on a few items? Not only does it take forever between items to "skip bagging," but after a few items, it flags an attendant, grinding your checkout to a halt. And the same thing happens if you are purchasing more than a few items, even if you bag them in Kroger's bags on their bag stand. I get loss prevention, but this isn't going to help. And if you're that worried about it, maybe you should've kept more human cashier lanes. The carts are always rickety with broken wheels. Publix is 30 minutes away, but they have fresh, fun, interesting products, smooth riding carts, and many kind, efficient human cashiers. read more

Kroger - Can't buy stuff you can't reach, Kroger - Grocery Near Me - Hopkinsville, Kentucky

This is the only grocery store I choose to shop at all the other grocery stores are too expensive or have terrible customer service they have good food, the atmosphere is great easy to find products and they have 10% discount for veterans on Wednesdays. read more

I came to this Krogers to buy some Siete Paleo, Vegan, Dairy Free, Soy Free, and Low Calorie Tortilla Chips. 130 calories a bag -wow. I was happy and skippy. Love my chips! read more

Kroger - shelves of food in a grocery store - Grocery Near Me - Hopkinsville, Kentucky

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I am so disappointed in Krogers. I grew up with Krogers as our main grocery store. Now, Krogers has the highest prices in town. It's ran by people who do not represent "United Steele Workers" at all. read more

PHARMACY Got my annual flu shot with Michelle. Not only did I not feel it which is unusual, but my arm was not sore for two days after. Which is very usual for me. Michelle rocks. read more

I hate leaving this bad review Because I love shopping at Kroger's I literally am. In there every other day, it seems like but after what happened tonight when I was in there, I think it needs to be known how to treat people and be aware that some people might have a disability sign on drugs. I was Shopping, take my time as I always do clipping my coupons as I go putting stuff back. I just talked and I didn't want getting more stuff and then I almost fall. Why because I have severe scoliosis and some days Ella have very bad balance in some days as a works than others. It just turns on which way gravity wants to pull me that day anyway I Get to self checkout week, always go and check yourself out. And the machine is constantly going off for it to video me. As I'm Stealing or something. But it's whatever not a problem. I know I'm not, but the thing is. There is a workers over by the doors. Talking saying look at her all crack out I never say a word I Proceed to do as I am checking myself out. Not causing no problems. The girl working self checkout was very nice anywhere I get done and once I get to my car there sets a police officer watching me and he watched me the hole time I was unloading my cart. I'm sure he was just watching because he was called and running my plates. But I'm not where you're bought none of that. I don't still and I don't do drugs, but the thing is work. Person to be more aware and maybe a little more considerate instead of making fun of people. If you think someone's having trouble doing something offers some help, not only was your unconfederate and disrespectful but yall Waistg, the office serves time by calling him there over nothing. When all anybody had to if they had any concern was the same? Hey, mam, are you OK? Can I help? And then maybe you wanna found out something. I was in no form at all. Call saying a problem. Are you seeing the only thing I did? What's blue's my balance not a goal straight? Have the shakes because I have pinch nerves. Now, if anyone would have talk to me and I lashed out where I identi, I didn't know where I was or anything out of the ordinary Besides not being able to walk right then you would have had a Reason 2 call the police. Moral of this review. Kroger's needs to do better with Teaching their employees about disabilitys have a meeting a video I don't know anything The 2 employees weather, disrespectful comments is not only at fault here. The person setting watching the camera or whoever called the police. Or whoever that was in charge tonight? You didn't do anything you are all at fault. that not everyone is on drugs, some people have disabilities and there's a right way me wrong way to do things. read more

Brionna- at Kroger pickup- is polished and incredibly professional. Customer service at its best!

Was pleasantly surprised. The store has a decent selection for it to be located in a small town!

I have been here at least twice a week since moving to the area. Wayne in the produce dept. is awesome! He will give you suggestions as to new items to try- he convinced me to try the Pinata apples and they were quite tasty- it helped that they were $.99/lb. He's an asset to their team. I see him talking to a lot of the customers which is nice. The store seems to be well stocked and clean. I am a bargain shopper and have found some great deals esp. on Kroger brand items. I'm not a name brand snob and love that you can't tell a difference between store brand and name brand. I LOVE their CarbMaster yogurt. I have the Kroger Plus Card and LOVE that there is a gas station on the premises. I bought gas for $1.99 as I had $.10 off- nice! They have a nice floral department, they don't sell wine which is a bummer, and Redbox is located outside. read more

Open til midnight. Big bright clean store. No wine or hard liquor only beer. Only u-scan open late at night. :(

Great customer service, good selection of specialty foods. Store is always clean, Prices good on Kroger items.

This Kroger has the largest produce and whole/organic food section in town. Love it for that reason. If you have the plus card, you can get some great deals and then save on gas. I've never had an issue here with the staff. Very consistent and clean. read more

Great produce selection! It is easy to get into an out of. Wide isles and consistant stock. Staff is always friendly and helpful.

I shopped Kroger in Hopkinsville yesterday at about 3:00 p.m. I shop at Madisonville Kroger most of the time. After I checked out, I checked my bill, and I did not received my senior discount I went to service desk to check on why I did not get the discount. I was told by the person (female) at the service desk it was on Wednesday. I told her at Madisonville it was Thursday. And she told me this not Madisonville. She was very rude and arrogant and should not be at Kroger at the service desk. read more