Do not trust this company. I canceled service before it even started in Oct and for 2 months, they gave me the runaround on refunding the fees. Samuel Flores and his co Map Ranking are just unethical and liars. Every email I sent I received a nice response from Samuel that they would take care of it only to find out that I was charged again in November, so they are now stealing money from me. Don't do business with a company that has no ethical code. read more

Una de las peores experiencias. Me acerqué a ellos para a mediados de Mayo del 2024 por mi negocio de Detailing PPF y Ceramic coating ya que promocionan mucho que tienen experiencia en n estos servicios. La primer persona a la semana me la cambiaron y volví a empezar después me pusieron a otro muchacho y la sorpresa es que cuando me digo que le diera ideas de cerámicos para poner fotos no sabía. Y la principio puso solo de pintura de carros que no tiene nada que ver conmigo. Después se desapareció y no contestó por varios días y cuando regresó es por que tenía gripe?? Mientras el tiempo corría y yo pagaba por el tiempo de un mes. Se supone que este es su niche Peró no tienen ni idea de lo que estaban haciendo.logioc tofo esto atrasa a tu proyecto. Casi 3 meses en crear mi página de internet que nunca acabaron. Les di otra oportunidad y regresamos a trabajar.. usan una APP que en mi vida la había escuchado ni usado. La gota que derramó el vaso fue cuando quise mandar fotos y videos. Tenía un par de días y no daba como usar la aplicación. Uno de los muchachos Cortez mente me mandó captura de cómo hacerlo.. al final miré que como usuario no tenía acceso para subir o mandar fotos ya que de mi lado no lo tenía configurado. Tanto fue mi desesperación que dije que estaba cagao de no poder proceder. Faltaba menos de una semana para que ellos me cobraran otra vez y no se había terminado mi página. Carlos Camacho no supo manejar la situación conmigo como cliente y simplemente me dijo que no podíamos continuar. En vez que como cabeza del equipo y por tener educación cortesía tacto en una situación difícil. Manejo mi descontento como algo personal. En vez de dirigirme de una forma correcta mi problema ya que el problema estaba del lado de ellos no mío. Cero de impartía que hubo de parte de Carlos Camacho. Si no sabe gestionar los problemas no debería estar hay si no pude escuchar.. resolver. Hacer seguimiento y personalizar la mala experiencia Faltaban un par de días para que terminada el mes y le pedí de favor que se terminara por mínimo lo acordado que se tenia proyectado esa semana. Una gran decepción haber puesto no solo mi dinero si no mi confianza ya que de parte de ellos ya habían varias inconsistencias el cual no fui unprofessional y seguí teniendo empatía y traté de tragar juntos ya que no lo tomaba personal como Carlos Camacho. Les pedí de buena forma y con amabilidad de cómo remover algo de ellos y solo me siguieron ignorando y en vez de mejorar algo que ya estaba mal decidieron borrarme. Aquí dejaré unas fotos verídicas para que miren que esta compañía no es lo que muestra ser. Sin remarcar que teníamos un contrato mínimo de 3 meses que no respetaron. No te puedes expresar por que te blokean de sus redes. Hubiera sido fácil escucha mi inconformidad y aclarar que solo una situación que Carlos Camacho promovió personal mente como un problema. No tuvo empatía en escuchar de fondo mi inconformidad. Ofrecer o identificar una solución. Personalizar el problema pequeño que era más que nada técnico de ellos que mío. Esto es Estados Unidos y tenemos el derecho sano de expresarnos ya que no ofendí a nadie pero en Map Ranking buscan callarte o silenciar tu derecho a expresar por algo que estás pagando. Aparte que Alex es parte del equipo y por si mismo se agrega un review positivo igual que otros de sus amigos y familiares como lo piden ver en la foto de asta abajo. Que clase de compañía tan unprofessional con falta de valores y ética. Hacer trampa para engañar a sus futuros clientes. Inaudito. read more

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Alex and his team are amazing! Alex is very easy to work with in whatever type of Marketing assistance you may need. He and his team are always accessible and are very willing to answer questions and provide solutions. I highly recommend partnering with Alex. You can feel confident that he will be there when you need him most. read more

I love my website! I am the owner/Attorney of MARTINEZ LAW and I was ready to revamp and rebrand my website. I had a vision for my site and was going to write my entire site. I hired Alex to do the graphics and logo. Our experience together was collaborative and so productive. He was always available to me and found my input valuable. I found his graphics and my logo beautiful and made me proud of our work product. The www.ermilamartinezlaw.com desktop and mobile versions are beautiful and easy to navigate. Alex offered great support & knowledge. read more

The screen to my Toshiba laptop went black on me last week. I called Bethetek and they were able to see me right away. After taking apart the screen, they were able to determine that a cord was damaged and needed to be replaced. They ordered the part right away and were able to fix it right when the part arrived. My laptop was back up and running quickly and has been working fine ever since. Very happy with: 1) Correct diagnosis 2) Quick turnaround 3) Reasonable price. I will be calling them in the future if I have any other computer issues. Highly recommend! read more

I took my Lenovo Thinkpad to Alex in the morning, there was a trouble with the screen. Potential Lcd or Lcd cable change. He gave me a call early afternoon, that the laptop is ready, I was lucky, it was just a loose connection, no need to change anything. I got my laptop the very same day, really fast service, very reasonable price (he charged me a lower price we agreed on since he had not changed anything). If you have any trouble with your laptop, just call Alex!! read more

Wow- I can't believe I haven't written a review of Owl Computers until now- they are truly 'as good as it gets'! I've had several computers that I've been meaning to backup and get rid of for eons. I finally turned them into Alex- after a quick turnaround my computers and hard drives were returned to me. By no means am I a computer person- when people start talking in RAM and things I start losing my mind. Alex was able to patiently explain the what each hard drive held, had them labeled and nicely organized. What especially stands out to me when I work with Alex is his honesty. Each aspect of the process was explained as to why and how each aspect of the process works- if I was to ever need an SEO provider, he would be my guy. Thanks Alex! read more

My old apple laptop died on me and we had the memory saved by another store, we didn't have $ for a new hard drive at the time, but when we did they wanted to charge a flat rate on top of the drive cost. I found Alejandro through Craigslist and he put in a new hard drive for $50, saved me like $100!! I sent my husband to take it and he said Alejandro was very professional and dressed up even though he works out of his apt. We will go to Alejandro for any future computer problems. Thanks! read more

Wow - this team is fabulous! Alejandro is so nice and accommodating to his customers. Reasonable pricing!!!! Quick turn-around!!! Highly recommended!!! Now I can also add "CONSISTENT SERVICE"! I have used them twice and for unrelated issues - they truly ROCK! I am referring EVERYONE I know to them! read more

Brought in my laptop that stopped working. Alex was able to get it running and picked it up the next day at a good price. He not only took care of today's needs but gave me good advice for my future technology needs. I would recommend to friends and family members. read more

Alex is the best person for any business to know. Websites, backlinks, blogs ... He gets you to the top of your online placement quickly for a fraction of what all other places charge. Don't deny your business. Alex has helped me successfully for over 10 years now. read more

I called Alejandro when one of my laptops crashed. He fixed it and I haven't had a problem with it. Most recently I had my external hard drive with all of my family photos on it go bad. Not only did he recover every picture, but he was able to recover all the lost files. He explains everything to you so that you can understand and is very customer-friendly. I will continue to go to him and his business for all of my computer needs! read more

This web agency is by far one of the best I have found in San Diego. Fast, Friendly, and Professional. I was able to get my website done in no time and at a GREAT price. I repeat a GREAT price. I would definitely recommend every one that needs web design or SEO to hire this company. read more

There is a lot to say about Owl's Computer and its highly prepared, skilled and professional team, but let's summarize it with just one word: perfection. My expectations were fulfilled beyond my initial considerations. Alejandro delivered an excellent website, which positioned my company in an advantageous position in an already saturated distribution market. He implemenented the tools to market my website online giving me the posibility of attracting new customer and gaining an edge over some of my direct competitors. I was so satisfy with the job Alejandro did for me, and the positive results my new website drove for my distribution company, that I made Owl's Computer my only stop for web disigns improvement as well as online marketing, and promotion. read more

Alejandro built a ThinkPad for me 2 years ago, I have never had any problems with it and I must say I am very pleased with his honesty, the quality of his work and his reliability. 3 years ago I used Staples tech center to repair a PC issue and they cost so much money, took a long time, and were not honest. In comparison, Bethetek has always answered my questions, explained things in a straight forward manner, helped me figure out how to keep my PC in top condition and I can always go back to him if something comes up. He's a very hard working, honest person. If you need help with your computer, you don't need to think twice, you can entrust it to him! read more

I thought my PC was fried after a freak power outage in my building -- I took it to Alejandro and he worked a miracle and breathed new life into my bruised machine -- excellent communication and service all the way around - thank you Alejandro!! Like the owl, you are both wise and resourceful - highly recommend !!! read more

Got my computer to Owl with some viruses on it. Computer kept freezing and was now to the point that it wouldn't even load windows. Come to find out that not only did it have viruses, but the hard drive was failing. They were super great to work with! This was my work computer so it was very important to save my quickbooks files and work info. He worked on the computer over night, replaced the hard drive, and installed anti virus, and had the computer ready for me the very next day. The price was unbeatable and so was the turn around time. Will now be using them to fix up my website and work on my server at my office. Can't say enough good things about this company! Thanks a million! read more

Alejandro was great to work with, he got me in for an appointment the same day I called, and worked with speed & ability. Alejandro was detailed, specific and has a consummate knowledge of all things computers. In addition, I appreciated his ability to explain his steps to fixing my problem as well. I am so relieved to have my computer the way I want it. I will be a returning customer without a doubt! read more

Alejandro helped me repair my broken laptop screen. I found his ad for computer repair on craigslist. He responded quickly to my call and had time to repair my computer. I am happy to have my computer working again. I would highly recommend him to my family and friends and will return for more work on my computers in the future. Thanks Alejandro for your help!!! read more

Alejandro helped me set up my new Lenovo computer the same day I brought it in, installed a malware removal program, office 365, set up the email and added all the documents and pictures from my old hard drive on the new computer. If you want someone knowledgeable and a fast service come here. read more

We have called Bethetek several times for different issues with our computers/laptops, he also installed a 2nd wireless router so we could use our laptops @ the patio, we're so happy for the mobility that gave us! Alejandro is always available, no job is too small for him, and the quality of his work is great. I've recommended him to several friends and they love his work! read more