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Mantell Tailoring

5.0 (6 reviews)

Services - Mantell Tailoring

Clothing alterations

Clothing mending and repair

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7 months ago

Friendly service. My item was altered well in a very timely manner. I could not believe how reasonable it was! Highly recommend!

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4 years ago

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3 years ago

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9 years ago

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7 years ago

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Men's Wearhouse

Men's Wearhouse

(4 reviews)

Go anywhere else if you're looking to buy a suit. I went in to return an online purchase (suit)…read morewithin the 90 day return window stated on the confirmation email. The manager, whose name I didn't get (tall, blonde hair, blue eyes), refused it for three reasons: 1.) It was missing the tags. I had the confirmation email which he refused to look at. 2.) He said I had worn it, which obviously I had? I would need to put it on to determine whether or not it fit & I was satisfied with it. 3.) Manager's discretion. He refused to elaborate. The suit, for all intents and purposes was in perfect condition. The manager was obstinate and condescending throughout the entire interaction, and tried to compare me returning a suit with a 90 day return policy to trying to return a car to a dealership. When I pointed out how flimsy that logic was and reiterated Men's Warehouse's return policy to him, he became really condescending and rude. I ended up driving an hour into Pittsburgh to return my suit at a different location, which they accepted, no questions asked. The manager at this location seriously needs to get off his pedestal and start treating people with an ounce of respect, and he's clearly projecting some issues onto people that are forced to interact with him. Last time I ever buy something at Men's Warehouse because of him.

My husband had a great experience at the Westmorland Mall store. Ashley was great!! Very…read moreknowledgeable and helpful. Great clothes and value. Highly recommend!!

Topaz Thimble - Uneven seams on sleeves

Topaz Thimble

(6 reviews)

I was waiting until I won the credit card dispute to submit my review and share my experience with…read moreTopaz Thimble. To any bride considering Topaz Thimble for alterations, I encourage you to read this full review before handing over your gown to Kati. There are many seamstresses who provide better quality work and customer service. I paid Kati $500 to take my wedding dress and create a top that "looked" like what we discussed, but which had serious construction, quality and fit issues. I am now paying another seamstress to remediate all of the work that Kati called her "best work ever". I took my dress to be altered into a peplum style top. At the initial appointment, the dress was put on a mannequin and we discussed the changes to be made. I asked if I should try it on, but Kati stated it wasn't necessary. I thought it was strange that she didn't want to take measurements given we discussed that my wedding was 5 years and 2 kids ago. In hindsight, this was the first red flag. When I arrived for the final fitting, Kati's assistant answered the door and let me know that Kati was finishing up a few things. I waited for about 20 minutes while I could hear the sewing machine frantically whirring in the back. If more time was needed to finish the gown, I would have rather delayed the fitting than rush the work. This was the second red flag. Kati brought out the dress and it appeared as we had discussed. The only time that Kati touched the garment during my fitting was to help me snap and unsnap it. There was no "fitting", "checking" or "fussing" to make sure it was perfect. I paid and left the studio with the top. At home I tried it on again and took a closer look over the whole piece. The sleeves were not staying up because they did not have enough room in the shoulders. The buttons on the sleeve cuffs did not lay nicely as the material was bunching and they were attached unevenly. A seam on the peplum skirt had the horsehair trim raw, jagged and sticking out. Most concerning, the seams and construction throughout were uneven and messy. I emailed Kati regarding this issues and we scheduled a date to come back. My gut however was telling me to get a second opinion. I am not an avid sewer, however I have completed multiple sewing projects, and the quality of work was nothing that I would expect from a professional seamstress. I took the top to a second bridal seamstress with over 25 years of experience. The seamstress identified a plethora of areas where the work was either not completed correctly or was poorly executed. Ultimately she felt it came down to inexperience and rushed work. I feel taken advantage of knowing that Kati let me walk out of her studio with a garment that had blatant craftsmanship issues, and I do wonder how many brides leave Topaz Thimble with poor quality alterations to their gowns. In summary, the following issues were noted: - Seams throughout are messy and incorrectly executed - Sleeves and peplum skirt were incorrectly constructed - Thread color used did not match the rest of the dress - All horsehair seam edges were left raw and unfinished - Appliques were incorrectly connected and causing bunching - Time and effort were not taken to construct proper seams between the sleeve and the strap, as well as between the bodice and the peplum skirt, resulting in bunched and uneven seams. After meeting with the other seamstress, I emailed Kati explaining that I did not feel comfortable returning to Topaz Thimble to have the work corrected. I requested a refund to help cover the cost of the remediation work. In her response, Kati refused to acknowledge the issues identified and refused to provide any type of refund. Kati stated that I was not a sewing expert and stopped responding to any follow up from my side. I submitted a dispute to my credit card company citing "unsatisfactory quality for services rendered" and included all correspondence. After reviewing the case, the bank sided with me and refunded my money. I feel this speaks to the credibility of the review. Overall, when choosing someone to work on one of the most important garments in your life, I recommend you choose someone who has an immense amount of experience and attention to detail. Find someone who will not cut corners, and most importantly, someone who is kind and customer focused. You will not find this with Topaz Thimble.

Katie did such a great job altering my wedding dress. She does a good job explaining all the…read morechanges she is going to make. It was a very seamless process, and I felt very comfortable working with her!

Murrysville Cleaners - Faded spot on cleaned sham

Murrysville Cleaners

(21 reviews)

$$$

I've used Murrysville Cleaners three times already this holiday season getting my suit and costume…read morecleaned between Christmas shows. They are just elite at their business. From no nonsense drop offs, clear instructions and timing on the printed receipts, text reminders when your items are ready, and hours that work for even the busiest of seasons - they make getting items cleaned and pressed simple! I've needed tight turnarounds and top notch service.. and they have still exceeded my expectations. Plus... it is extremely reasonable pricing too.

I had been using Murrsyville Cleaners for almost 26 years, and I had not had significant problems…read more I moved to having my cleaning picked up when I lived in Murrysville and when I moved to Oakmont they said I could continue having it picked up at my new home. I had no problems with them picking up my dry cleaning in Oakmont. Their dry cleaning was adequate - not exceptional but adequate. I would have continued to use them. Then, the management changed. I called to have my cleaning picked up and got an earful about how awful the last manager was (who had left), something I didn't need to hear. My dry cleaning was no longer picked up at my Oakmont home on a consistent basis. Sometimes the clothes were on my porch (rain, shine, snow) the entire day. They would apologize but then said I had to have them pick up my dry cleaning up least twice a month or they would no longer pick it up at all. So, I attempted to comply with this. Still, they would miss picking up the dry cleaning about 60% of the time. This almost NEVER happened with the previous manager that they said was so awful. I complained, and the woman who replaced the previous manager was nasty to me (she has NO understanding of customer service). I stopped using them. The owner called and asked me to give them another chance. I told the new manager of my conversation with the owner and this made her really mad - and it became increasingly more frequent that they did NOT pick up my dry cleaning even though they promised they would. The last straw was her arguing with me that the driver told her the laundry wasn't on the porch, when it was, and she believed him and not me. She essentially called me a liar. I'm done. Beware.

Mantell Tailoring - sewingalterations - Updated May 2026

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