1. Mansfield Richard J MD

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West Chester, PA

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Mansfield Richard J MD

5.0 (2 reviews)

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12 years ago

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Melissa Delaney, DO

Melissa Delaney, DO

3.3(14 reviews)
1.6 mi

had a surgery for an ovarian cyst about two months ago now. the surgery went fine, then the first…read moretwo week apt after was fine. all the sudden i couldnt get in contact with her, and my period was extremeley painful to the point i went to the hospital (same one i had the surgery at) both months due to being sick and pain. still couldnt get in contact with her, then my period was over 10 days late so i was trying to get in contact with her the entire time till finally she calls and tells me to take a pregnancy test and call her back, and eventually went back to the er and took a test both at home and in the hospital and it was negative. but again i couldnt get in contact with her. another couple weeks pass, and im still calling almost every day leaving voicemails. the automated machine just keeps ringing and ringing like no one ever answers the phone. at this point i have gotten my period and it has been gone for at least a week now. finally today i get a call from whoever works there, and then get put on hold for 5 minutes immediately, then the woman who answers next has no idea the situation and just keeps asking for a reason to schedule, and i told her period pain after surgery and i need to see the doctor who did it because its been two months and still i cant get in contact, so she ends up getting argumentative and saying "im the one asking the questions here" "listen here i could be your mother" as if i was being unreasonable, and her tone was so demeaning and belittling. she wouldnt schedule me an appt and just kept asking me the same questions over and over and over and when i answered she would argue with me or act confused, when i was being clear that i just wanted to see a doctor in person!! i am tired of being ignored and mistreated after you operated on me. would not recommend to anyone and am gonna find a new gyno because this is just disgusting treatment. update - manager Stacey called me and i said i havent been able to contact yall since my surgery and she said "why because you couldnt pick up the phone or" and i said "ive been blowing up yalls phone and leaving messages and all it does is ring and ring and ring and ring and ring and ring no response" and she goes "okay you're not gonna talk to me like that" so i said f u and hung up this was my first surgery and i was experiencing pain after, and all i got in response to trying to schedule an appointment was arguments.

Dr. Delaney, NP Jackie and the staff are amazing. I have been going to Dr. Delaney for years and I…read morecannot speak highly enough about the professionalism of the office. Sometimes you have to wait but that is to be expected as the sole practitioner. I'd rather wait here then at a doctors office that runs like a factory. You are not a number here! Best practice in town.

Chester County OB/GYN - West Chester - Chester County OB-Gyn

Chester County OB/GYN - West Chester

1.6(59 reviews)
0.0 mi

I went here for 12 years. I really liked Gail Picket, NP, and I would recommend her to anyone…read more I can't say that about everyone at the practice. On my last visit I had to see a doctor and she was so non-personable that I left crying. In fact she left such an impression that I will never be going there again. I won't get into the nitty-gritty details about the visit (because that would just be gross!) but I will say that when I had some questions the doctor brushed them off and told me the nurse could answer them for me. The nurse didn't know the answers to my questions so she said, (and I quote) "I'm not sure but you could goggle it and find some information." Really? If I wanted webMD to diagnose me, I wouldn't have wasted $25 dollars in copay and missed a day of work.

Zero communication. I had a yearly appointment and was told the nurse would call me. One week…read morelater, no call but I got a letter in the mail stating they tried several times to call me, and now I have to call them. Turns out I needed a cervical biopsy. Went to that appointment. Sat in the room with no pants and a paper over my lap for 30 min past my appointment time. Had the biopsy, was told we'll call you. A week after the results were posted in the portal, I had to call because no one ever called. I called today to be told I need a repeat pap in 6 months. When were they going to tell me??

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Chester County OB/GYN - West Chester - Chester County OB-Gyn

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Chester County OB/GYN - West Chester - Chester County OB-Gyn -- Storefront

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Chester County OB-Gyn -- waiting room

Mansfield Richard J MD - obgyn - Updated November 2026

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