There aren't enough superlatives to describe the care my husband received at the Adventist…read moreRehabilitation Center in Silver Spring.  Everyone is caring and focused on getting the patient healthy and maintaining a stress free environment so you can focus your energies on healing.  They all work as a team.  Dr. Thorpe, in addition to being an extremely skilled physician, he is thoughtful, caring and attentive. He makes you feel as if you're his only patient taking whatever time is needed to answer any questions and keep you informed of the treatment plans. My husband came to the center unable to walk because of spine surgery and with a diagnosis of a blood disorder.  As a result of Dr. Thorpe's thoroughness, it turned out that there was no blood disorder.  The usual blood tests provided inaccurate results. The physical and occupational therapists were equally caring and skilled. The therapies had him walking and slowly becoming self sufficient. The nursing care cannot be praised enough.They were always responsive to his needs and often checked in just to see how he was doing. Our care navigator, Ms. Enitan Macarthy worked to maintain quality care and made the transition home seamless. We owe a debt of gratitude to the entire staff for getting my husband functioning well enough to come home.

I'm not sure why this hasn't been reviewed or even added! But here ya go Yelp!…read more Cool location. Close to my job so it works for me! Above the Starbucks you see the sign. Hidden tucked in the back is the entrance. Lots going on in this Riverdale Center. Overall. I've only been here a hand full of times but, so far so good. I had to call to schedule when they told me they would so other than that mishap we are very happy with Michael

I just finished 4 months of therapy (2 appointments per week) for two badly sprained fingers on my…read moredominant hand. My OT, Emma Rosenthal, is great-- very skillful and compassionate. Everyone on staff is friendly, supportive, and knowledgeable. Physical plant has a lot of space. I looked forward to my visits there, and they helped me work through stubborn pain, swelling, and stiffness to regain full function of my hand. I hardly ever needed Ibuprofen. If you're hurting, these folks can help!

Very concerning experience serious issues with care, communication, and basic patient dignity…read more My mother was admitted to Complete Care at Springbrook for rehabilitation with the goal of regaining strength and mobility so she could safely return home. Unfortunately, our experience has been extremely disappointing and concerning. From the time she arrived, she received little to no meaningful physical therapy to help her stand, walk, or rebuild strength. Instead, she spent long periods confined to bed without a clear rehabilitation plan, which completely defeats the purpose of a rehab admission. She also suffered significant pain related to a catheter for several days. Despite repeatedly reporting discomfort, no proper reassessment or intervention was done. Staff continued to say the catheter could not be removed because it came from the hospital, yet no one appeared to evaluate whether it was still medically necessary. A required urology follow up was delayed until family members personally intervened and scheduled the appointment ourselves. The appointment was completed immediately once the correct process was followed. Communication throughout the facility has been extremely poor. Staff provided conflicting information, voicemails are constantly full, and it is nearly impossible to reach anyone when you need answers. When you do ask questions, many staff members respond with noticeable attitude instead of professionalism or concern. Basic patient care and hygiene were also alarming. I personally witnessed a nurse spill urine while emptying my mother's catheter bag and then cover her with the same wet sheets instead of immediately changing them. No patient should be left lying in urine soaked bedding. This shows a serious lack of dignity and proper care. Additionally, something as simple as wipes is consistently unavailable. When families ask for basic supplies, staff often act inconvenienced or irritated. Overall, this experience reflects major problems with care coordination, pain management, communication, and respect for patients. Families should not have to fight this hard just to ensure their loved one receives basic attention and humane treatment. I hope management takes these concerns seriously and makes meaningful improvements so other families do not have the same experience.

I don't know who's giving this place five stars, but it's not honest -- this facility is a mess…read more My dad was sent here after a leg amputation, and from the moment he arrived, the care was delayed, chaotic, and borderline neglectful. He was denied pain medication, staff took forever to respond to calls, and some even started arguments with patients -- literally yelling and cursing at them. Completely unprofessional and unacceptable. We didn't feel safe leaving him there alone, so our family took turns every day just to make sure he was being cared for. No one was advocating for him -- we had to push and ask for everything. Then, a week later, they finally said he needed a urologist... something that should've been handled sooner. To make things worse, one of the supervisors, "Ade" or "Abe" (his name is longer but that's all i remember right now), had an attitude, was dismissive, and even tried to start arguments with me when I asked for basic information about my dad's care. Absolutely no compassion or professionalism from someone in charge. We forced a transfer and got my dad out of there. If you love your family member, do not bring them here. The truth behind these 5-star reviews needs to be questioned -- this facility should be investigated again. I already sent a complaint to the state.

The best of the worst rehab places. There really isn't any physical or occupational therapy. Don't…read moreever get me wrong they have a beautiful little rehab area with glass walls, that when you enter the facility you think right away that you have a chance to get stronger and therapy that you desperately need. It's all lies. They put you on a bike for 10 minutes the most, and nothing else. I needed to practice the steps so I can navigate them at home, that was never an option. They dismiss your concerns, and most of the staff has such an attitude. They look through you as if you don't exist, their whole job is to help you get healthier and stronger. The food is disgusting, as well as the Cockroaches not only in the room but in the shower area. It looks clean for the most part. There was a charge nurse that was very kind, that lived in Brooklyn for a while and really helped me out. Also there was Solana who was the only one that really cared about me. You could tell her heart was in it. Everybody else, needs some sensitivity training

My aunt stayed here for a short time. The facility is very nice. The social worker Ardrina was so…read moresweet, and kind. She answered all my question. she made sure my aunt had adequate care at home when she was released. The nursing staff was very supportive as well. I will highly recommend. Debra Barner

I worked here and the staff members are great. I just wish it smelled better and was kept up a bit…read more I think the epidemic of lack of nurses and overworked nurses is true and so I think they need a lot of grace. However, there are lots of changes happening corporately which is awesome so I'm happy to see that go into affect.

My brother, a veteran was admitted to this place on July 14, 2022. With the help of Veterans…read moreAdministration, I had him removed and placed into a decent, caring facility 2 weeks later on July 28th. You've read the reviews on this place, now believe them! This place has no business caring for people! My husband and I were required to take a covid test when we arrived. We were both handed a box and told to read the instructions and take the test. The woman told us to go to the kiosk, register and take the test. Seeing so many people walking around and no dedicate area to take the test, I went back to the desk. We were told to stand in the entrance...yes, we were swabbing our nose as people were going in/out of the building. This was embarrassing as well as disgusting! We took my brothers clothes and other necessities on the 15th. As I entered the facility there were people loitering in the hallway. Staff were talking loud, joking and playing with each other. The smell of urine in this facility is horrendous! As my husband opened the closet to hang up my brother's clothing, a large bag fell out with someone's belongs. I checked the drawers and they too were full. Two days he was moved. We found his clothes in a plastic bag with whatever remains were on his food table. Hiss new underwear, socks, and deodorant were missing. VA transport picked up my brother for a doctor's appointment and when I met them at VA Hospital. I was told that my brother needed to be changed. Yes! They sent him out probably with the diaper he had on the night before! As we were talking to the doctor, he asked the doctor if someone could change him. The doctor looked at me, I was so embarrassed. The next day I found my brother in the bed with a sheet draped across him, and the door wide opened. He told me that she had been gone for a long time. I closed the door and stood there for about 10 minutes waiting for someone to come back. My brother had a stroke, and could not feed himself. They were putting his tray on the table and removing it, if he doesn't eat. VA was paying them for full-skilled care which means someone should have been feeding him. My brother's room was extremely hot. I was told that the heat had to be left on because the man in the room with my brother had breathing problems and need the heat to breathe. WTH! It's 100 degrees outside! My brother was sweating badly. I contacted Veterans Administration and told them of the situation, and they immediately started arrangements to get him moved. Just 2 weeks after my brother entered this facility, I was finally getting him out! He is in a beautiful, loving facility that is taking good care of him. One other thing, don't let the manicured lawn with the flowers, videos or pictures fool you. The inside is a dump full of some uncaring humans. I say some, because I know there are some people working there who truly care. You have been warned!

The quality of care is very lackluster. A love one has lived at this home for a number of years and…read morenot much has changed in all that time. I will say the place did not reek of urine. The staff to resident ratio is alarming and something the state should look into. I was there for a couple of hours and honestly seen only one nurse(?)/attendant and one person cleaning. The wait to enter the facility is lengthy. No one answers the bell, the residents have to see you at the door and yell to someone that someone is at the door. It's a sad state of affairs the care or lack thereof rendered to our oldest and neediest population. This place is marginally better than some of the others that service this demographic but that's not saying much. This place is better than being on the street, I suppose.

Originally, our scheduled walk though was great. The staff was welcoming and it smelled like…read moredisinfective. The smell changed after my first visit. The staff was very rude and even throw her hands up to indicate she couldn't help me find ice. My grandmother was here for a month and a half. She walked in happy and very independent. During her stay, she was verbally abused, neglected which caused her to fall and not checked on that lead to bed sores. We had to move her, she was in horrible pain one night. Due to her stage four cancer, she need to feel comfortable. However, she pressed the bell and the nurse came in, snatched the bell out of the wall, and told her to stop using it. When we stayed with her, they never came in. They just walked around in their face mask due to lack of cleaning of the facility. I only saw the other residents when their family were there visiting. Other than that, they stayed in bed and left alone all day. Pay attention to the signs: scheduled visits are not needed. Staff wear face mask. You don't see other residents out of their beds. They told us my grandmother was crazy and she did not fall. I wouldn't recommend this place for dog boarding!

Excellent customer service and well-trained staff for all processes is a State of Maryland…read moreCertified provider of DWI/DUI Education and Treatment as required by the court system, Probation Officers, Attorneys at Law and the Motor Vehicle Administration.

From the owner: We are a state certified program and MVA certified. Helping…read morewith DUI/DWI Problems. We offer 12 hours of educational classes 18 hours of educational classes 26 hours of treatment classes We are a team of professional alcohol and illegal drugs Counselors. We help people with addictions on group sessions and individual counseling.

My experience with this rehab iwas awful. When pushing the button for help…read moreto be changed the person took two hours to come. When he finall came he told me that he had to get help and never came back. Please don't come to this facility

My dad went in through the emergency department. From the time he arrived, the service was very…read moreprofessional, thorough and the medical staff provided open communication with my dad and the family. Everyone I encountered the reception desk, security, and cafeteria staff were friendly, helpful and professional. The medical team from the doctors, to the nurses and techs have been great and took the time to explain my dad's diagnoses and medical needs. My dad has been admitted. I will provide another rating once he is discharged.

This is by far the worse agency I have ever dealt with. Cassandra who answers the phone is rude &…read morehas no customer service skills. They lie about sending people out then act like they're surprised when you say no one came. I am a quadriplegic and have been left stranded on the weekends at least 15 times. Even after they assured my case worker they were sending someone. All the telephone numbers mailboxes have been full for weeks. They dont answer the after hours line. The caregivers barely know the diffetence between left and right or black & blue and they complain about them not paying them. And when the owner leaves and goes to Africa for a month or more, it gets 10xs worse. I'm trying to get to a new agency asap. Dont waste your time.

From the owner: At Absolute Care Nursing & Home Healthcare Services, we guarantee quality care for all of our…read moreclients in the comfort of their own homes.We provide services such as; skilled nursing, personal care services, companionship, physical therapy, occupational therapy, and durable medical equipment. We have multiple office locations for the convenience of our clients.We are a one-stop shop when it comes to your home healthcare needs.

It stinks so bad. It always smell like urine. I don't think they ever clean in there.read more

It brings me joy to be able to say that Sligo Creek Healthcare was the best decision I could have…read moremade when deciding which rehab facility to go to. There was a mix up and I was led to believe I was going home when I was discharged from the Hospital, but medical transport pulled up to Sligo Creek. I was resistant at first and did not want to stay but soon decided to stay. The nurses that cared for me were so caring I soon came to miss them on their day off. Because of my condition I ended up staying 6 months. Do not judge the old bldg. to the staff or the facility's ability to care and treat you. Sligo Creek is at the top of my list if I ever need to enter a facility as a resident. This is how much I liked and appreciated the care I received.