I have to downgrade my review. I have been a very good customer of theirs for over 6 years. I know…read morethe owner well and he would say the same thing about me. I called twice and left him a message both times concerning service work on my car that I needed his advice on. When he didn't return my phone calls, I called and talked to his office manager who confirmed that he had received the messages and didn't call me back because he was too busy. The calls that I made were over a week apart and I felt that there was no excuse for him to not return my call. Since I have spent approximately $2-3 thousand dollars there over those six years I find this unacceptable. I don't know why he would act this way but he has lost me as a customer.

After failing inspection we were told we needed $800 worth of work done so we trusted them and got…read morethe work done. It still failed inspection TWICE and Azmi kept giving us the run around because he couldn't find the problem. After bringing the car back not long after the work was done, they discovered that they didn't even change the oil!!! That was one of the MAIN things it needed! It's a miracle the engine didn't blow out. We won't be going back.

My 2007 Nissan Xterra abruptly stalled while driving. RELIABLE AUTO REPAIR solved the problem when…read moremy previous mechanic couldn't. I'm a happy customer that will be a return customer. Thank you!

Whoever is the pricing manager sucks at customer service. Does not know how to talk to people and…read morewas an inconvenience when asked a question about my vehicle.

The mechanics are easy to talk to, and they will actually take time to show you what is going on…read morewith your vehicle. Free estimates and courteous. Reasonable pricing for their services.

James and his sons and staff are the best. Always take care of me and my family on a personal level.read more

I will say I thought Derick was a good man. Until he was very unprofessional to a fellow tow truck…read moredriver. He clearly knew the situation and did just like he other reviews. Took Advantage of someone. He knew the tow was one that was called for by Law Enforcement and yet he told the people a totally different explanation. Anyone reading this that was take advantage of by this man. Should make a Compliant to the Texas Department of Licensing and Regulation! He is a former Law Enforcement Deputy. Makes you wonder why he is NO longer one??????? I will still give 5 stars because He does tow vehicles safely. Not like most drivers. I am so Happy to be away from that Industry because just when you think you have a friend. They will turn on you so fast. You will get whiplash!!!

Worse service ever. Talks as if he's there to help but in all reality he's just trying to penny…read morepinch for everything. At first felt comfortable but after I got charged for every little think possible I felt assaulted. This guy looks for every little possible way to get over on someone. This wasn't the only time I heard of this company doing shady shit. I've heard that he will even call the cops on you if he sees that something is wrong with your car just so he can tow it. Selfishness and greed. I highly suggest you don't give your business to them. What a joke!! Can't expect anything else from a low life

Excellent customer service, quality work and reasonable pricing. I've taken my vehicles to 249…read moreCollision for years.

I personally know the owner Son Tran! Great person to deal with, he will make sure you and your car…read moreis well taken care of. Took my car in because i got rear ended, it was scratched up bad, and the other person flee'd the scene. Left with no insurance or anything. My car had to be fixed and i had to pay out of pocket. Mr Tran came to the rescue, he made sure my car will be Showroom Ready!

My car broke down in front of this shop. It needed a new fuel pump, the shop said they could do it…read moreor that they would look at it. If I would bring it in. I said I'm right in front of your shop can you just help me push it in your driveway. The answer was no but they were car tow truck for me. Wow no customer service whatsoever. If they have a car in their parking lot that doesn't run how do they get it in their shop they have to push it in there but they wouldn't push it from right in front of the shop for a customer. Hey check the car somewhere else

Very nice establishment my cars have always been taken care of at this Auto Mechanic shop and great…read moreprices too!

Honest, fair price, great work. I drive over an hour one way, to Aero Car Care, not convenient, but…read moreit's well worth it. I HIGHLY recommend this shop.

Competent, honest, fast, organized, friendly, and customer service-centric - if that's what…read moreyou're looking for, Aero is the place. I brought my lifted GX460 in with several issues, including a radiator replacement. Done in one day, at a fair price. They also talked me out of spending money on things another garage listed as needing repair. That's integrity.

I've done business here for years and have always been a loyal customer. Unfortunately, that ended…read moretoday. I asked them to do a job where I supplied one part, and they refused. They could have made another $200 on the job, but instead chose to lose thousands of dollars in future business from a longtime customer. Their work has always been decent, but there are plenty of mechanics who do equally good work for comparable prices. Customer relationships matter, and throwing away years of future business over something this small simply isn't good business. I would do one star but we've done this in the past that went well so I'll add an extra star

Yesterday I tempted fate because on the last time I'd been out of the house to drive anywhere -- a…read moreweek ago or more -- my car's dashboard electrical system warning light had come on. I was hoping it was just a dying battery, since I have jumper cables, and that I could get this errand completed even if I had to beg a jump-start from some stranger. Alas, it was not the battery, but the alternator, which had failed -- meaning no more juice was going into the battery, and my car therefore went completely dead about 10 minutes from my destination. But I coasted to a stop -- with the engine dead, no power steering, no dashboard lights at all -- into the parking lot of Deerfield Auto Repair & Kwik Kar. Owner Joe Fallin and his capable staff promptly diagnosed my problem and gave me a fair estimate. They replaced my alternator and battery both (never keep an old battery with a new alternator!) within the estimated time, about three hours, and hosted me in the meantime in a clean and well-appointed waiting room (easy to maintain pandemic-driven social distancing). Friendly, competent, honest, diligent -- fate delivered me into good hands, and I'm happy to recommend them to anyone.