Out of town former resident and I needed this place many times this trip. Online was easy. People…read morefriendly. These other reviews - you can tell a lot about the reviewers. Grow up. Great store and staff.

I love this store! I used to shop at a few other places on the SU Hill but nothing even comes…read moreclose. You simply cannot beat beat the selection and the prices. Believe me, I've tried! And the customer service is very good... no problems at all with returns (I've only had one/I picked the wrong size for a hat but they took care of it in a snap). I highly recommend this place for your SU gear - 2 thumbs up! Check out their online Syracuse University store at www.syracuseorangeshop.com and I'm sure you'll agree. Go Orange....

Sitting in the parking lot after taking my grandma. Wayne greeted us and was friendly and…read moreinformative and then Dawn fitted her and brought out options. Huge selection of options including their sales wall. Will absolutely be back here.

What a great first experience at Fleet Feet in Syracuse. I live about an hour away so I don't come…read morehere often; in fact I've never been here. they have great reviews and I needed new running shoes, so I made the drive. I did not have an appointment but I could see why they ask you to make one, all of the fitters were busy when I came in. I was immediately greeted by Kinyorda, who is so cheerful and helpful. she helped me process a return for something I purchased at the Boilermaker expo, even though I didn't have a receipt. Harper was my fitter and she was very thorough and kind. I came in the store thinking I wanted one thing, and she helped me determine that I needed something different. Although I did try on the shoes I initially wanted it wasn't the proper fit for my foot. Harper did a full scan of my foot and asked me all sorts of questions about what kind of activities I did. I ended up trying five or six pairs of shoes before we found the right ones. Harper was very patient and knowledgeable about the shoes and their different benefits. I cannot recommend Fleet Feet enough. I had a great experience and will be back when it's time for my next pair of sneakers.

I have been using Papa's for a number of projects; they always come through with great designs and…read moregood quality products. Turnaround time is also fast. They also have a retail Outlet that has a lot of SU merchandise...it is well Worth the stop

Placed an order with a group and never received my product. Contacted the group leader and told…read moreshipping took longer than pick up and to contact Papa's Sports in a few days. I waited 5 days and the order never came. I contacted Papa's Sports and had to leave a message. There was no return call. The following week, I emailed the direct employee in charge of the group order. There was no response. So I called again, this time getting through. The gentleman was less than helpful, implying that I was mistaken and probably didn't place the order and questioned why I had waited three weeks. He told me he would check on the screens to see if it could be printed now and would call me back. Go figure, no response. So I had to call AGAIN. This employee would not even get on the phone and had someone else tell me the screens had been destroyed. HORRIBLE customer service!!!!

We came here on Saturday August 30th, we were visiting from Montreal and happened to be staying in…read morethe area. My boyfriend was shopping for a pair of supportive walking shoes. I read some reviews prior to coming that this place was specialized in running footwear so imagined it would be ideal for us. We were so pleased with the service and technology used here to assess your needs. They have a machine that scans your feet and renders a 3D image, they are able to measure your exact size, your pressure point areas, instep, arch, etc and recommend shoes that would be a good fit for your needs. I've never seen something so detailed and precise - we do not have this type of technology in any store back home. We were dealing with a female employee that day who was extremely helpful, went above and beyond to assist us and treated us with the most care in a retail setting l that we've possibly ever had. I unfortunately did not get her name, but she mentioned she was also a teacher. So if you happen to be reading this and know who you are - thank you again, so much! The employee even went so far as to put the shoes on for us, tie the laces and everything. This really amazed us. Once we could not find the color we wanted, she even helped us look at other surrounding stores for more options. We did not buy anything that day, but really appreciated the level of care and expertise - this store is really the ideal place to come get supportive shoes whether you are running or just walking on a day to day basis. They sell lots of insoles and other types of running gear that is suited for someone who wants specialized apparel. Highly recommend Feet Fleet - just make sure you take the time to get your analysis done and try on different footwear, this will be a different experience compared to a regular shoe store.

I have always loved the attention and customer service you get at Fleet Feet Clay, NY! You pay a…read morelittle more but it is totally worth it! Safety is at a premium at FF. You make an appointment, are met at the door by 1 employee with an alcohol squirt, are seated and then are met by another employee to tent to your needs. After the appointment another associate goes directly to where your appointment was and wipes everything down and cleans other pairs of shoes and where you had been sitting. Sean was the associate that listened to my preferences in footwear and what I was looking to purchase. He also addressed concerns about mountain climbing footwear and was able to set up the next visit as I prepare for spring climbing. Sean gave me two options: a pair that is the new version of what he and I both had on and another option that was on sale. He showed me the new features of the shoes we were wearing and in a timely fashion, we tried both on and I was able take a little walk. I went with option 1 and am very happy with the purchase: a red pair of sneakers that were the updated version of the sneaker I had worn on many hikes around Onondaga Lake and at the gym. Sean heard me when I said I wanted some color with this purchase and my previous visit last year had done a great job determining the style of shoe and sizing that I am happy with. A successful visit to a successful business that helps keep CNY walking and running. As the Liverpool Turkey Trot mascot Trotter, I approve of this establishment!

We needed marketing apparel made for the first time for our hospitality business. We were…read morestruggling with what type of apparel and what our logo would look on apparel. Mike took the time to listen and understand what we were trying to achieve. He provided a sample of our logo along with apparel options. The finished products impressed us, our employees and even our young adult children. The Sports Outfit completely exceeded our expectations! Will be ordering lots more - thank you Mike!

This is a great neighborhood shop with fair prices on top brand sports gear. Friendly owners and…read morereally helpful with any questions. I had the children's Christmas stocking embroidered here, and now we are buying equipment for their first club sports! Highly recommend, support local business! Pro tip- big parking lot in the back!