I would give 0 stars but it won't let me do this
I Purchased a Dodge Ram 1500 from 401 Auto. Took it to Manley Motors because I (was) taking all my dodge vehicles here for service. Any how it all starts when my New to me Vehicle starts Knocking I take it into Manley Motors for Service thier service technicians can't hear anything wrong with this motor. My Friend goes over on his lunch who is a mechanic at Boyers Chev and had already diagnosed the problem as lower end knock, and points this out all of sudden they can hear the noise but it insist it is a lifter causing the issue anyhow they decide they can't work on it this week due to getting a new hoist installed on the monday so for the weekend I take it home (does this sound like a lifter)
https://www.youtube.com/watch?v=OWI64EQ4amA&t=6s
So I take it home for the weekend am told by John that Doug probably will not repair vehicle due to me not buying it from Manley Motors he makes 25.00 less / hour on warranty work when the vehicle is not purchased at Manley Motors (this was said in front of my mechanic friend) Anyhow Monday night comes around and I drop if off @ Manley Motors for the repair.. again they are insisting that the noise is comming from the valve train They replace all lifters on the left side (this takes 3 weeks) I was surpposed to be ready the previous thursday but according to John (service manager) they had to take it apart again because all the push rods had been installed wrong. I was like what kind of damage is this going to cause being the Hemi 5.7 is a interference engine. John said this would not hurt anything ok news to me especailly since they been running for at least a day.. anyhow finally the day comes I get a phone call at 10:00 am your vehicle is repaired no more noises .. great I leave the keys in it Ill pick it up after work and leave the rental vehicle .. I get there and start it up Sept 11 2018 start it up and guess what the the lifter job did not fix the knocking problem is still there
https://www.youtube.com/watch?v=cCijyoAHmwA
I decide to leave the vehicle there and take the rental home with me because I have no other mode of transportation and call them at 8:00am John is busy outside I am told they will have him call me back .. a few hours go by and I decide to call back when John informs me they can not hear any thing wrong with the truck and its fixed and I am responsible for the rent on the rental they will not be doing anything else to the truck because it is fixed and this is all my imagination .
Oh one more thing before I go.. Don't leave anything valuable in your vehicle as their mechanics will take it with the excuse they though it was theirs ... read more