So, obviously, it's a bit odd that a girl is reviewing a barbers. It is not something I do often or intend to make a habit of.
However, having visited Mankind the other day with a friend who was taking her toddler to get his hair cut, I feel I have to report back on the good work that's going on here. Said toddler really, really does not enjoy the hairdressing experience and pretty much screams the place down every time he goes. However, the staff were all so lovely and considerate and the guy that cut the toddler's hair was super-patient, and made sure he didn't use clippers or hairdryers or anything too loud and scary.
Furthermore, as soon as my friend and toddler walked through the door, they were recognised and remembered by the staff, who asked them how everything was with building work being done on their house etc, which I thought showed an incredible interest in customers and ability to remember from one visit to the next. read more