Our dog passed away in June, when we notified doorbell vet of the passing one of their employees…read morewent and told their family members right away without giving us the opportunity to share with our family and friends. Also, on a separate occasion we questioned the vet about the medication they were prescribing to our dog. They took immediate offense and terminated us. When we asked about the medications, they refused to give any information out

I happened to be driving on 390 S and my parents car was an a decline. The universe put me where I…read moreneeded to be my parents cat went to the Rainbow Bridge today They came out to the house reducing the stress on a beloved pet because we all know how much of a struggle it is to get a cat into a carrier-they know it's a doctor visit. We had Dr. Martini and Corrine come to the house. We could not have asked for a more caring, compassionate experience. The kitty peacefully passed in her favorite spot, my mother's lap. This is such a useful service-especially with so few vets taking on new patients. Elderly people don't have to figure out to get their pet in for a check up and elderly pets don't have to through the stress of a car ride. Your pet deserves a peaceful, stress free end. They also offer a lot of other services such as checkups, nail clippings etc. doorbellvet.com is where you can find them online.

I have been brining my pets to Brighton Animal Hospital since the 1980's and have no plans to ever…read moreswitch vets! They are simply the BEST. For many, many years all of my pets saw Dr. (Mike) Foley, he was totally amazing (as is his son Dr. David Foley) he was the primary reason that I never switched vets. Since his retirement I primarily see Dr. V, and my dogs absolutely adore him as do I, he is very knowledgeable, kind, caring and compassionate, when I recently had to say goodbye to one of my beloved fur babies, he shed tears right along with me!! Not only are the Vets at Brighton Animal Hospital terrific but their Support Staff and Facility is too! I would highly recommend them for all aspects of pet care and their prices are fair too.

Love everyone . Quite knowledgeable when it comes to pet care They are reasonably priced as wellread more

Amazing vet. Bryce took our dog in right away during a ill visit. He handled our dog with respect…read moreand gave her time to adjust before the exam. She is a very anxious and unsure dog so she was a bit afraid and needed to be muzzle for safety. Im very pleased with his professionalism and the entire staff. Thank you for helping our dog! And getting her updated on all her shots. Will absolutely recommend.

I have been going to this Vet. going on 9 years. Dr. Bryce and his staff have always made me feel…read morewelcome and answer any questions or concerns that I might have. Dr. Bryce takes the time to do full wellness check pretty much every visit for my cat "Snow" and doesn't charge extra. I highly recommend Jefferson Veterinary Hospital for anyone that needs assurance and a piece of mind that their pet which is basically family is in the best care . Eric Scholes Snow 02/04/26

Fantastic service, this line of work is difficult, yet this Animal Clinic makes it look easy. I…read moreappreciate what they did for my cat "Toothy" and then later for "Roosevelt". Kind and professional. I was unemployed but I could still care for my pets b/c they made it affordable for me.

Excellent care for our cats - one middle-aged and one very young. Staff was very professional and…read moregentle. Social Security recipients included in city of Rochester groups eligible for subsidy.

I called with a concern and they were able to get my dog in the next day. Dr. Holly was amazing!…read more She really listened and really cared about our fur baby! We were able to get what we needed to help our Casey. I have to say that the front desk staff great, also. Very friendly.

This place is simply the best…read more What I like is that they take care of the humans as well as the animals. The architecture hides a nice break picnic area, assumably for staff, they also have treats for the animals and treats for guests. I like it. When out elderly kitty had to go, they were amazing. The ashes came with love and even calls to make sure we where dealing. A+ mazing app gold stars in my book.

I've been a client for over a year and spent thousands. They let my rabbit pass away and treated me…read morelike me and my rabbit meant absolutely nothing because the vets were busy, they were closing soon, and many other excuses and kept telling me to call other places. The other places didn't have an exotic vet in the office I called everywhere even in neighboring states. My rabbit had labored breathing. I brought him in because it was his LAST CHANCE and they called the police on me while the lady at the front desk had a smirk on her face. He died within less than an hour or this. They then sent me my rabbits vet records via email 20 mins after he died. I never got an apology and got banned from going. And when I tell my story on Facebook and instagram they repeatedly block me.

Our family took one of the guinea pigs there for an operation under anesthesia with an ET -…read more tube for a mastectomy / for tumor found . Both of the guinea pigs lived for ten years . They kept the guinea pig who was operated on - until he was eating timothy hay, and sent home a bottle of a liquid antibiotic and a bottle of liquid pain medication - both to be measured and given with an eyedropper .

Dr. Heidi Aguiar Licata is amazing! She has been taking care of my cat and my whole family's…read moreanimals for years. She also specializes in Acupuncture and exotic animal medicine. The entire staff is wonderful so friendly and helpful. Great hours, including Saturdays.

Caring, thorough exams by the doctors who take their time to explain concerns and will discuss all…read moreavailable treatments. They don't just offer you the most expensive service when you could start with something a little more cost effective but still in best interest of your pet. They have great hours and always willing to get our pet in last minute with acute concerns. Highly recommend

I've been taking my youngest cat here for the past month or so, and they've treated my cat and I…read morewith the upmost respect. I get so nervous with her since shes very small, but they handle her carefully and are very thorough with their diagnoses. I dont think its very pricey either, i'd say their prices are fair.

I have been going to Laurelton Bayside for over 7 years and have have had great experiences with…read moretheir caring staff throughout that time. Unfortunately, the practice was purchased by private equity many years ago and there have been ongoing staffing issues and now they are not working with outside pharmacies so that they can funnel the business to their own pharmacy and taking the choice away from their customers. This unethical and illegal business practice is utterly despicable and shameful for whoever decided this was the right thing to do

My ten year old cat had an urgent medical concern, and three other vets/urgent cares (including her…read moreregular vet) were either closed or couldn't get her in the same day. I called around 8am on a Friday and she was seen around 10:30. I had to head to work, but they kept me updated with what they believed was the issue and what treatments were available. My cat needed some injections and is grumpy on her best day, so I appreciated the care and effort. The staff was friendly at the desk and on the phone, explaining everything during a stressful time for a pet parent. There is a large waiting room with wifi and a fairly small parking lot. I hope you never need urgent care for your pet, but if you do, give Pittsford Animal Hospital a try.

Unbelievably rude and unprofessional. My cat is a new patient, we are visiting from out of town and…read morethe cat is being assessed for diabetes. I was a few minutes late, and they spent another extra 5 minutes figuring out why I wasn't in their system. Then, smugly, "the supervisor" said I was outside of the 10 minute grace period. There are currently no people waiting in the room. The service I'm seeking is simply a blood glucose check that my vet in Long Island spends 3 minutes doing. If we're ready for robots to run our medical services, and I don't think we are, we need ones that are efficient enough to get things right the first time. Instead, we need providers that are compassionate, exercise common sense and flexibility. If you seek that, this is NOT your place.