A huge thank you to Dr. JoAnn Levy & Kim who came monthly (for 5 months) to care for my very anxious cat, Snickers, while I was away. Snickers doesn't like men doing anything medical on her, so my dad called them for routine things that needed to be done monthly and he was consistently impressed with their professionalism, kindness, and sensitivity to Snickers' particularities. He said they were always easy to work with and he fully trusted that Snickers was in good hands with them. I felt completely confident in their abilities and appreciate their caring demeanor. If you're looking for a service to come to their home with skill and bedside manner, look no more - Doorbell vet saved the day in my situation! They were very easy to work with and appreciate them taking such care of my sweet kitty. read more

Our dog passed away in June, when we notified doorbell vet of the passing one of their employees went and told their family members right away without giving us the opportunity to share with our family and friends. Also, on a separate occasion we questioned the vet about the medication they were prescribing to our dog. They took immediate offense and terminated us. When we asked about the medications, they refused to give any information out read more

I happened to be driving on 390 S and my parents car was an a decline. The universe put me where I needed to be my parents cat went to the Rainbow Bridge today They came out to the house reducing the stress on a beloved pet because we all know how much of a struggle it is to get a cat into a carrier-they know it's a doctor visit. We had Dr. Martini and Corrine come to the house. We could not have asked for a more caring, compassionate experience. The kitty peacefully passed in her favorite spot, my mother's lap. This is such a useful service-especially with so few vets taking on new patients. Elderly people don't have to figure out to get their pet in for a check up and elderly pets don't have to through the stress of a car ride. Your pet deserves a peaceful, stress free end. They also offer a lot of other services such as checkups, nail clippings etc. doorbellvet.com is where you can find them online. read more

Doorbell Vet - Our sweet Angel became an actual angel today. - Veterinarians Near Me - Rochester, New York

The doctors who can to my house to help care for my cat were amazing. She had taken a quick turn for the worse, as a 15 year old, I did not want to cause her any added stress with a vet visit. They got back to my morning reach out right away and I was able to get an appointment right away. They were super caring and gentle with her and me. I was able to say good bye to my sweet girl, in the comfort of our home, in my arms. They made a very impossibly hard event, much less so. I cannot thank them enough. read more

They came to my home and evaluated my sweet 14 year old Sammy who had lymphoma. They explained how his illness would likely progress. I decided it was my darling angel's time to rest from an illness that was leaving him weaker every day. I got to be with my cat until the end, he was home in familiar surroundings with loving caring health care providers. Absolutely would recommend. read more

Doorbell Vet - My sweet boy the morning of their visit. He was calm and in his environment. - Veterinarians Near Me - Rochester, New York

Everyone we spoke to here was so helpful, so compassionate and so good with our nervous 7-year-old cat who needed an at-home examination and then in-clinic surgery. She's healing up nicely now, and I'm SO grateful we chose Doorbell! read more

My former stray kittens are more than a handful. Doorbell vet staff are incredibly patient, thoughtful, and kind. They always bring treats and toys :) We also had a wonderful experience with them with our vaccinations, deworming, and spay. Nothing short of wonderful read more

Our gentle kitty said goodbye this afternoon. Doorbell Vet sent two of the most compassionate people I've ever met . He slipped away quietly and without discomfort . read more

I called Doorbell Vet when my rescue Angie wasn't feeling well. She had stopped eating and just wasn't herself. Two of the most wonderful people showed up at my door. Dr. Levy and her assistant. They helped us through a difficult time. They were patient and kind. We made the decision to relieve Angie of her pain. They took care of everything! A week after, I received a beautiful urn of Angie's ashes. To my surprise, I also received a card from Doorbell in the mail a few weeks later for Angie and after several months, I received a letter saying Doorbell Vet had made a donation in Angie's honor. I'm floored! We are devoted to having Doorbell vet attend to all our pets! Lifelong clients here! After this absolutely phenomenal experience, I can't imagine going anywhere else! Absolutely wonderful caring people who truly value animals. I can't say enough about how much we love them! read more

Hands-down, the best and most positive Vet experience we have ever had with our baby girl Bella! Doorbell Vet answered my multiple phone calls and messages prior to our appointment and was able to squeeze us in due to my concern for Bella's G.I. health. Doctor Turner and Joana (probably getting that wrong) are truly AMAZING! They took their time with Bella, to get her to feel comfortable and gain her trust. Normally vet appointments are incredibly stressful and leave one or multiple of us in tears and a big dent in our wallet. This is the first time a vet told us what a good girl Bella is and didn't tell us we needed to rehome her. I look forward to many more positive experiences! read more

Doorbell Vet - Veterinarians Near Me - Rochester, New York

The entire team at Doorbell Vet not only took care of our dog Po's needs but were kind and compassionate with us and made the palliative care and farewell experience with Po as gentle and thoughtful as possible. Being able to be with her when she was examined and having her home when we said goodbye made the process much easier. They cared for Po for only a few short months but those months Po was given the excellent care of a vet who has worked with a patient for years. We received a beautiful sympathy card in the mail from them along with a perfect print of Po's paw which they sent with it (we struggled to get one while they were here as it was so emotional to do so). This shows how much they care. We highly recommend them for any level of care but especially those moments that matter the most. Thank you Dr. Turner, Dr. Allen, and your entire team read more

Doorbell Vet - Veterinarians Near Me - Rochester, New York

My dog Boomer will not get into the car to take him anywhere. Had to find someone that would come to us and DOORBELL VET was the answer. They were simply amazing! Although Boomer is not a fan of others. They were very calm and slow with him. Got the meds we need to get him back to his normal self. I would highly recommend them to everyone and anyone that is looking for a VET! Thank you again! read more

Our dog, unfortunately, passed away from cancer a little over a month ago. On her last day, we searched to see if anyone in the Rochester Area had a service that would allow her to pass calmly at home rather than in the stressful environment of the vet. We found Doorbell Vet and saw its outstanding reviews, so we made a call. Doorbell Vet's customer service representative told us that all vets on call that day were currently seeing other patients and that she would give us a call back within 2 hours to let us know if there was an opening or not. We never received a callback, ever. Not after 2 hours, not after 2 days. We left our name, phone number, and address. We were very clear that our situation was very serious and that our dog was in a lot of pain. Because we waited the 2 hours for a callback, our dog missed an appointment window at our regular vet and was unable to be brought in until late afternoon. She was suffering for a good six hours more before we were able to put her to rest. And we had to do so at the vet, no less. The very place we were trying to avoid by using Doorbell Vet. Despite the stressful environment, all the staff at our local vet were incredibly understanding and sensitive about the scenario. While we cannot attest to the quality of care the veterinarians of Doorbell Vet provide, we can absolutely say that their customer service is thoughtless and insensitive. If they did not have any spots open that day, we would have understood. We did call in with very short notice. But given our dire situation, Doorbell Vet could have at least called us back or left a voicemail in a timely fashion to let us know that there were no availabilities. This is absolutely unprofessional, and for this reason, we absolutely do NOT recommend Doorbell Vet. read more

On Tuesday the 29th of 2020 my cat Harvey that has been a very strong part of my family for 18 years was at the final moments of his life. I didn't want to scare him and cause him stress by taking him to a unknown place for his final moments. I called the doorbell vet and two wonderful woman arrived at the time they stated they would and were very very kind. They explained everything to me and made me feel better about the very difficult choice I had to make. They talked to Harvey, rubbed him and made him feel loved. The whole process was painless and quick and very peaceful. He passed away in the place he lived his entire life. I am so very grateful for the people at doorbell vet. My heart is broken and will take an endless amount of time to get over him being gone. But I truly feel better that he is no longer suffering. read more

My beloved big old dog Jack had to be put down and it was very very hard for us to do. The Doorbell Vet was wonderful, compassionate and patient when they came to put him to sleep. They were able to come out the next day after we called them which was a Saturday and they also took care of the cremation - I highly recommend them and Thank them for their service and also the sympathy card we received - it meant a lot to us. read more

We are indebted to Dr. Silberg and all the staff at Doorbell Vet for the care they gave to our dog for the last 6 months of his life. The convenience, not to mention the comfort, of having exams done on your pet in your own home is absolutely the best. Add to that friendly, compassionate, knowledgeable staff, and you've hit pet care utopia. I don't think we can or will ever go back to a "traditional" vet hospital in the future after working with DBV. My only regret is that we didn't start using them sooner. Our biggest thanks go out to them for helping to keep our dog as comfortable as possible for the time he had left, and eventually helping him to peacefully pass away. They helped make a very sad time for our family, so much easier and peaceful. Thank you! read more

I, and my 8 yr old lab-hound mix (TuckerMax) can't say enough good things about our first home visit by Dr.Dori and Kim. I was impressed with the tone they set to make sure doggie was relaxed, and with the amount of time they spent - close to an hour. They started by giving him a toy to chew the squeaker out of. Happy dog! Tucker is quite high strung, and hubs and I both grew up w large animals so our dogs were seen at home - the idea of a home vet seemed to work for us. At an office vet Tucker wld be very riled up due to the other animals, but not at all at home. Thinking he had a parasite, Tuck had a full work up - he laid in their laps in the kitchen, had blood drawn in the garage on his bed, his urine caught in a steel bowl on a wander outside, 'glands' checked in the yard. Lab work was back in 2 days and was emailed to me. If he had needed medicine it would have been mailed. All in all a great experience. They were thorough and well prepared w his medical history. The office staff that scheduled him were helpful and shuffled the schedule where needed to account for the vet's drive time and such. Tucker and I will use Door Bell Vets for years to come! read more

I just had my first experience with Doorbell Vet and I am absolutely thrilled, even though my formerly feral cat was largely uncooperative as soon as the treats and catnip stopped and we wanted to get down to business. I received a great deal of practical advice from Dr. Martini on exactly how to deal with our current issue; what to watch for in the next few days; and how better to manage my next appointment. Thank you!!! read more

Very nice ladies with a decent availability. I would recommend this service to anyone who needs immediate care and cant get an appointment with their vet. I set up my profile the day before the visit and they were able to get ahold of my vet for all the paper work so i didnt need to do anything ! Great service. read more

Dr. Silberg and Dani are the very best thing that could have happened to me and my cat, Posy! We had a horrible experience at a previous office that left us both a crying mess after every appointment, and then I found Doorbell Vet. Within the first 5 minutes of their first visit, I knew they were the right choice for us. They never said an unkind work to or about me OR my baby, and when they left, I felt so confident I'm a good cat mama! We just had our second yearly appointment, and the feelings have not changed at all. They are kind and professional while also familiar enough to put me at ease. I am confident Posy is getting the best care possible, and I take their advice and instructions very seriously. We highly recommend Doorbell Vet - specifically, Dr. Silberg and Dani - to anybody!!! read more

I have used Doorbell Vet for both of my cats. They were both sick with cancer within the past year, and we had to say our final goodbyes to them; one in February and one in September. Dr. Silberg and his tech Stephanie were so great. They were always so kind and compassionate. I can't thank them enough for the compassion and kindness they gave to us and to our beloved kitties. It is such an awful time in your life and they were always so kind and helpful. We had to have them make a few visits for our last cat, because he was sick for a while and we were keeping him in a kind of hospice mode. Dr. Silberg and Stephanie were wonderful. I would highly recommend this office. read more

I recently had to make the decision of putting my much loved cat (Ruby) to sleep who I had for 17 yrs. As she declined, I opted for a home visit to ease her stress and was told about the Doorbell Vet by more than one person. Dr Dori and her tech who I am sorry that I don't remember her name were both so lovely & helped ease such a terrible decision making process. It was comforting to be in our home where we could ask questions and not feel rushed and truly grieve. I have heard the term angels used in this situation and these ladies truly were. I recommend them highly read more