Just in case you were wondering, 8 years later this place is still a mess, worse actually. I gave…read moreit another try because I needed my nails done for an event, but seriously don't bother unless you want poor quality work and a likely fungus infection-I would NEVER get a pedicure here, they do not follow proper sanitation protocols at all. The scheduling is a nightmare, don't bother with an appointment, it makes no difference, you will still be there for hours-for my dip I was there for 3.5 hours and there were 2 other people there. If you can't handle the work load, don't book the appointment then! I would pick literally anywhere else in Manhattan. Element nails lounge is infinitely better. They actually clean things there. 0/10, don't go here. My only explanation for the positive reviews is that they haven't had a quality service before, because this is honestly the worst of the worst. Check my reviews guys, I usually only leave positive reviews, and I've gone out of my way to review this place TWICE! Seriously it's that bad. I'm shocked they are still open.

My only complaint is I had to wait for a while bc they only had one nail technician, even though I…read morehad an appointment. But she did a really good job. I think I may go back just bc it's hard to find a good nail salon in a state where you're not from.

Loved going it was very helpful after some losses to our family over the summer. just please don't…read moreever miss an appointment or ask a family member to call for you because if you miss it will become very uncomfortable and I no longer feel comfortable going back cause I'm flaky, but their services are good.

If a "regular" client has an appointment, do NOT make them wait for 20 minutes! They could just…read moregive up and leave!!

This is hands down the best nail salon I've ever patroned. The owners are delightful, hard working…read moreand family oriented. They have created an atmosphere of comfort and serenity and while it's a small shop, they clearly take pride in their work and are intentional about everything they do. If you want to leave with a work of art on your hands, this is the place to go. They've got a customer for life!

I'm actually sad to write this. This was my nail salon that I was frequent at. My last experience…read morewas terrible. My husband bought me a mani pedi for Mother's Day. He was gone for 4 months while I took care of our infant and pregnant with baby #2 and working full time. To say I need some pampering is an understatement. My feet have calluses and my hands are destroyed from my job. My mani was just a dip, she didn't trim anything, shape my nails, or massage my hands/arms. Charged me $42! My pedicure was from another pregnant woman who was JUST as miserable as me. She didn't give me an option from the menu like usual. She just did the basic pedi. No hot stone, no massage, didn't work on the dry, cracked skin or calluses, etc. Charged me $55. The owner who I have worked with several times in the past tried to charge me for a gel removal on my fingers and questioned me on it. My hands haven't been touched by a manicurist in years due to my job destroying them. I was shocked that she didn't believe me. She was so sweet to me in the past. I only give them a two because all my prior visits before this one was awesome. But, after this, I won't be going back.

One of the best places in JC to get your nails done! Great work!…read moreI love the powder on my nails. Friendly and clean.

So I made a nail appointment at 12:30pm and I had fell asleep and realized it was 12:25 so I called…read morethe place and told him if it was okay to still come and he said yes so I called before to verify. I get there and they were both working on other people's nails which is fine I was patient and respectful and this other lady was there for a 1 o'clock appointment. She got seated before me and I still did not say anything. Once I was finally seated at 1:15pm all he did was drill my nails a little bit and then continue to work on the other ladies nails he stil has not finished. He then tells me how he's going to be late for his next appointment asking me to come back at 6 because the nails I wanted were going to take some time. After I made appointment I understand I was 8 minutes late. It took him about 45 minutes to even seat me. I then explained how I would just get a regular color and the lady that works there started talking Chinese rolling her eyes yelling at making faces. They both started to ignore me as I explained to them my concern. They kept ignoring me and he kept working on the other girls nails. I will never go back there again. Talk about customer service also being unorganized as 2 individuals run a business. Wasted a whole hour of my time on a Saturday which is literally my only day off. It was just unbelievable please don't go here .

I came in as a first time customer and had an AMAZING experience. The staff was welcoming and…read morefriendly, and Carly did an incredible job with my Brazilian wax. Totally worth every penny!

I booked an appointment for a permanent all-over color that was listed as $75, but at checkout I…read morewas charged $221 because of extra fees I was never told about. I only found out when it was time to pay. As a college student who budgets carefully, this was really upsetting -- especially since I drove over an hour to get there thinking the prices were affordable. The stylist also gave me a haircut after I specifically asked if I was booked for one and explained I didn't want extra charges. She said she "had time" and went ahead, but then I was charged for it anyway. On top of that, I asked for a dark wine red and ended up with a super dark plum/purple that looks almost black in the light, which wasn't what I wanted. What really bothered me was the lack of communication. No one sat me down and explained what the extra services or costs would be, which would have let me make an informed decision. If I had known, I would have chosen differently. Instead, I left with a color I'm not happy with and a bill three times higher than expected. I also felt uncomfortable during the appointment because the stylist made negative comments about another client and her younger sisters. Overall, it was an unprofessional and disappointing experience, and I wouldn't recommend this salon if you're looking for transparency or customer care.

If I could rate this place a negative I would, I booked a nail appointment for 1:15 pm, was told I…read morewould have to wait til 2:30 for the service I wanted. Sat there for almost 2 hours and got told they couldn't do what I asked for which was a simple short French nail set.. the girl was RUDE AS HECK, wouldn't even make eye contact and didn't even try to accommodate or fix the issue all they said was "it must've been an error in the booking" the vibes were off you can just feel the negative energy in the entire place. Everyone there needs a reality check and they're overpriced asf for crap workers and service.

Amazing techs! Went with my daughters for brow waxing before one of their weddings. The techs were…read moregentle, thorough and super friendly. Highly recommend!

I did not enjoy my experience and if you ask me it's definitely over priced and a waste of money…read more Let me start off by saying the customer service is not that great, I reached out before my booking and wanted to decide which las to get. It took them a while to respond. They finally did and I made it very clear I wanted a full set, even sent pictures of their work. I get there and not only it took a long time to do my lashe's, like over 3 hours.... maybe practice a little more because my lash tech in Houston do them a lot better and way less time, but not only was the time despicable but when she finally was done the lashes was so thin and not full at all. I truly wanted a refund. A waste of $160, if you want a classic set no matter what you book then go here, but if you want a FULL nice set that don't spend your whole morning getting, definitely find someplace else.

A full service day spa, and I cannot recommend it enough. I've visited MasonWells on multiple…read moreoccasions and have tried several of the different services, including facials, waxing, lash enhancements, couples massages, structured gel manicures, and pedicures. From the moment you walk through the doors, the atmosphere is incredibly peaceful. The staff have always been warm and accommodating, check-in at the front desk is a breeze, and I love the locker rooms. After changing into a robe, you're guided to a quiet lounge where they have complimentary cucumber water for while you are waiting. The estheticians, nail techs and massage therapists have always been highly skilled, attentive to my comfort level, and very professional. This is my new go-to relaxation spot.

Such an amazing find here in Manhattan! I was visiting my daughter at KState for Mother/Daughter…read moreweekend, and I was wanting a soak... so glad I found this place, wish we have one back in CA! The hydrotherapy is simply soaking between jacuzzi and cold pool, there are two Saunas too, but I was such a happy camper with just the hot tub and cold pool. I went back twice during my short stay here. Wish I had discovered this place sooner! The monthly membership is the way to go if you are local and get unlimited soak!!!!