I contacted this shop and got connected to their service manager Jesse. I cannot say enough about…read morethis gentleman. A mechanical savant perhaps. He picked up my Jeep, worked at it for 5 hours, battled with shoddy work left over from the prior owner, kept me in the loop all the while, and then dropped it off for me. Service like this is rare. Coincidentally, a NYC taxi kindly dented my door. Jesse found a replacement door for me in under an hour - they are a terrific body shop too. Cannot recommend highly enough and WILL be bringing my 08 Jeep Commander back to my new mechanic.

I requested a tune up, oil change, and tire rotation for my poor, neglected car. Jesse went above…read moreand beyond to make sure my car was in good condition. The price was reasonable and the work reliable. Would definitely recommend.

Have been coming here for various services over the years -especially for the auto inspection. I…read morecontinue to be incredibly pleased. Today was an inspection day and Aaron greeted me well & was able to complete the car inspection in under 20 minutes. Nathan his twin brother has been so easy to work with as well in past visits. They have provided honest assessments, reasonable prices especially for NYC, & efficient/reliable service. Their team of employees are also professional. I'm very grateful for their business and continue to highly recommend!

Excellent service, quality work and always an honest assessment. Family run business and it shows…read moreby their care of their customers

This might be the first review I've left for a non restaurant business but had such a good…read moreexperience with United that I felt compelled to share. I'm not a big car buff and regular maintenance, inspections etc always lead to me being slightly unsure about what the service entails, what it should cost, wondering if I'm being overcharged etc... in the few auto shops I've been to over the years, there seems to be an unwritten "no questions" policy -- apparently we're all supposed to be auto experts. All the above is why I was so delighted by my experience with United. I was able to schedule my inspection with a quick and pleasant call. They took me in on time, conducted the whole thing in under 10 minutes and had me on my way. They were pleasant and kind and didn't seem so in a rush like other auto shops I've been to. They're family run which is nice too. Go check them out, you'll be in good hands!

No matter how desperate you are - do NOT take your car here for an inspection…read more Owner 'Matt' agreed to squeeze us in. They barely looked at the car And it passed with flying colors. We drove around the block and parked for restrictions. While we were sitting there -less than 10 minutes after driving it away from this garage- someone pointed out our tire had a bubble! A very dangerous undrivable condition. When I went back to Matt, he said that was not an issue, and he was correct to give us the inspection sticker. Obviously it's not. I would have been better off finding someone not squeezing me in so we could drive the car today. And Response was so offensive he doesn't deserve our patronage.

Paul was great with my 2004 Chevy Cavalier. Was up front and honest told me he may not be able to…read morefind my part. Gave me the option of trying to locate the part. 20 minutes later he called back and said he found the part, and car would be ready next day. Thank you AAA and Paul Rich W.

If I could give a negative 0 I would BE AWARE!!!! BE VERY…read moreCAREFUL!!!!! STAY WITH YOUR CAR!!!!!!! My car Honda 2008 Pilot was towed (recommendation from AAA) to this facility on Tuesday July 12,2022 despite several attempts of trying to find out what was wrong with my car and only getting the same message from the receptionist "We are backed up and didn't get to your car yet the owner will call you" I called everyday then finally on Monday July 18 my husband was informed that the car need a new engine $5000.00 so we investigated (please note we tried to contact the owner to see if he can go a little lower cause the car is sentimental to us and he was not available) So we decided to dump the car . I received a substantial quote from the an auto salvage service under the condition that the Catalytic Converters are in tact. (My husband just put the converters in 3 months ago) Today the salvage company looks under the car and you guess right NO CATALYTIC CONVERTERS but a straight pipe was under there I want you to know that the owner of the shop stated the car never was out on the street at night So he want us to believe that a thief stole the CATALYTIC CONVERTERS and replaced it with a pipe in the Bronx we got conscientious THIEVES COME ON SO IM OUT MONEY and the owner had the nerve to charge me for diagnostic study which did not indicate wait for it THAT I NEEDED ANY CATALYTIC CONVERTERS YOU KNOW WHY BECAUSE THEY WHERE IN MY CAR WHEN IT WENT INTO HIS SHOP THIS SHOP SHOULD BE CALLED NO WAY!!!!!!!! Instead of Nor-Bay

A & R AUTO SHOP IN THE BRONX THE BEST!! I recommend anyone to get your car done here best service!…read moreI had my SUV serviced twice already and the work they did on my car was amazing my car came out like the first day i brought it from the dealer. The owner is very responsible, reliable, honest and he makes sure the client is happy always! The workers also are very polite and on point with every detail of your car. Their no hesitation or any delay when they work on your car and always available for questions or concerns! Again highly recommend A & R shop in the Bronx believe me you won't be disappointed at all! Ms.Rosario

Michelle L. A&R auto shop in the Bronx repaired my SUV and…read moreit came out GREAT!!. I was a bit nervous cause it is a lease but they did NOT DISAPPOINT!. The owner of the company took care of me personally, picked up every single call. The car came out as if I had just took it out the lot. The other gentlemen that work there were all, kind, well mannered, respectful and extremely helpful. The quality of the work is EXCELLENT. He definitely made sure that I was happy and not inconvenienced. All around EXCELLENT, EXCELLENT service, I HIGHLY recommend this auto shop to anyone. Best in the Bronx!.

Trust worthy people, who will go above and beyond to do the right thing and repair your vehicle the…read moreRIGHT way. This body shop is on the customers side. It makes a big difference to be FAMILY owned in a very commercial world... They did everything for me Inspection appointment supplement appointment payment status rental (reservations, extensions and direct billing with the ins. company) one of the best decisions I have ever made!!!!!

The did an excellent job fixing my vehicle when someone side swiped my brand new Escalade while it…read morewas parked legally on the street.

Since moving to Yonkers, we've called on Don-Glo for many a bailout. They're located right down the…read morestreet from my residence and we've never had a problem getting their assistance. They are a AAA participant and very reliable. They have always arrived, on scene, ready to lend a helping hand with a jump, tow and any other need necessary to make it to work on time. Recently, my car was out of wack and we needed to cart it off to my mechanic ASAP. I was early shift so hubby called AAA and waited for a driver from Don-Glo to come and tow my car to Dobbs Ferry. They came within fifteen minutes, hooked up the car and hubby followed the driver to my mechanic and headed off to work. He was very impressed with the professionalism of the driver and was thankful that the gentleman worked so diligently to get my car up North and my hubby to work on time. They've always come through when we've needed them.

Excellent long and short, semi-support or flatbed towing services anywhere in the NY metropolitan…read morearea. This is an AAA approved tow service. Call them first if you plan to call AAA and find out if they have a truck available. Talk to the boss, Doug. You'll get better service than trusting just anybody. I've been using them for over 30 years. Never a problem.

Horrible service. Will accept your car for service on what they will call a slow day. Then hold…read moreyour car for days while they rent out their space for their other interests. Car went untouched for four days and will avoid your phone calls. Save your time, save your energy, save your money!

The first time I went to this Auto Mechanic Service shop was 20 years ago. Mr Jose Estrella is…read moreprobably the most honest and respected mechanic in all of Queens, NY. He has a wealth of automotive knowledge as do ALL of the mechanics at his shop. I've gone to other shops when he is way too busy, but they all have a song and dance and some little surprise at the end. Not Jose Estrella. The price is the price and he would never add little surprises to your bill. So now I just sit and wait until they can take care of my car. After so many years of doing business with this man, I recommend his shop to ALL of my friends and family. OH, AND THE BEST THING IS HIS PRICES ARE WAY BETTER THAN THE COMPETITION. Don't take my word for it. See it for yourself.