Always amazing people and work…read more Will return! I've been there three times Very knowledgeable and honest

This is NOT the same Don's Body Shop anymore. They replaced a front bumper and did not know how to…read morematch the paint. They said because the bumper is plastic and the car is metal, the colors will not match. They said that they used the original color that was originally used on the car. They also said that the car had been repaired before. Excuse after excuse for not doing it right. The colors did not match. Even the insurance adjuster said the colors did not match. After I pressed the issue and told them it was not acceptable as is. They agreed to repaint the bumper. Now the bumper matches the car. However, they would not pay for a rental car for the extra four days it took to make the bumper right. The receptionist is very friendly. However, Greg should not be in the customer service business. He would not admit that there was a mistake, never apologized for my inconvenience, and never even said thank you! It should have been right the first time. I told the receptionist that I was going to write a negative review about my experience and about how Greg was so rude, unprofessional, unwilling to make things right, never apologized, and never even thanked us. She said he is a character. I would have asked to speak with the manager, but, He Was Sitting In The Same Room and heard everything that was going on and Never offered to assist or speak with me!! I have used Don's in the past with much success. However, I will not be bringing them my business in the future and I cannot recommend them. There are many good choices of Body Shops in Rocky Mount, Stay away from Don's. (Insurance paid for the rental car for the initial work to the car. However, of course, they would not pay for the extra four days to repaint the bumper that was painted the wrong color by Don's. I believe Don's should have paid for the rental car as this was clearly their mistake) See pictures below of what they thought was a good job, and refused to make it right until I said it was unacceptable and refused the car until it was right. After a lot of back and forth, they never returned my calls, the car is finally fixed with matching paint. Note, that they Never called me to inform me of the progress of my repair or the lack of progress. I had to initiate every call. Even when my car was ready the second time, I called to see if it was ready since it was already the forth day of a 3-day repair. I was told that they are pulling it around right now. LOL I really doubt that. Show less

I hit a rail in the snow blizzard of 2025 with my Subaru Outback Ferrari Tank with 277k miles on…read moreit. Had electrical problems Mr. Kenneth Finn was beyond helpful , problem solved my issue unconditionally took me the neighborhood O'REILLY 's and next day I was on the road again. Awesome service !!!!

Tharington's Auto goes above and beyond all the time. I am constantly blown away by the service we…read moreget here. It doesn't matter if it's a 20 year old vehicle or brand new, this family owned business doesn't let it go out the door unless it's perfect. Thank you for always watching out for us.

Good people, great service. Honest body shop repairs and a full service auto shop. Lisa & Scott are…read moregreat.

Scott's been doing mechanic work for me for years and he does a great job! he's reliable and honest…read moreand I would highly recommend his services.

Scott is amazing- He can fix any type of vehicle Foreign or domestic. Note: this is not a drop…read moreoff and pick it up the same day shop. Plan for some time to get it done and you have to call in advance to set up a day to drop your vehicle. Best is to stop by the shop. I have had many vehicles worked on including Acuras. His prices are hard to believe good.

What's this an angel? No, it's Boomer. Driving home from…read moreMaryland and my car decided to stop working half way there in the middle of nowhere. It was raining, getting dark and every shop was closing. Searching for any help I could get I found Boomer on google and said he was able to help. He got to us faster than AAA could get us a tow truck. Boomer came right away and was very knowledgeable and kind. He worked tirelessly in the rain late at night changing the alternator on my car and had us back and running in no time so we didn't have to spend the night. Thank you Boomer you are a life saver!

When you go to Owens Viking, you can rest assured you will get the real story about what your car…read moreneeds. No extra charges and unnecessary repairs.Tommy is a real gentleman. I thought I had a brake problem and came fully prepared to spend hundreds of dollars, but upon inspection, they said it was just a condition unique to my make/model. I hope I can keep bringing my car here forever!

Very disappointed with Owens Viking Tire Store - - have had my car in for numerous repairs and the…read moreproblems keep coming back - - when I called them to explain this Tommy just didn't seem to be interested - - he just said bring it in next week. Will not go back to them again - - will find another reputable auto service center.

Fast, professional and good clean work. Fast turn around time and great prices for the convenience…read moreof mobile service.

He was contracted by a body shop when we hit a deer. He incorrectly put the piece running up the…read morewindshield 3 times. It flew off going down the highway at 70 miles an hour. Lucky for us it never hit someone else or caused my wife to wreck with my child in the car. He was a no show multiple times, with no call, to fix the problem. Finally I told him not to worry. We would get someone else. I would not use his services.