Went into this restaurant in good faith, ordered my meal, but when it came the chicken shish was raw in the middle.
Obviously I could not eat it so explained to the waiter who didn't even apologise and told me he would get another for me.
My partner continued eating and finished his dish in the 15 mins it took for a replacement to come (was told it would be 4-5 minutes), so was left eating alone. During this time the waiter came over with a plate of cacik as complementary, but I explained I do not eat it.
The second kebab finally arrived and was completely over cooked, burnt in places and incredibly dry. I ate two bites of chicken, some rice and salad and left the rest as quite frankly, the whole experience turned my stomach.
We were left with the dirty plates in front of us for another 10-15 mins before they cleared them. Let me just add- the restaurant wasn't at all busy.
I asked for the bill and was shocked to find that my meal was still on there despite the issues. I called the manager over and again explained the whole debacle. He said I needed to pay for the whole meal and he would give me a bottle of cheap wine. I said I don't drink so he just shrugged it off.
I ended up paying almost £12 for a meal that was TWICE inedible. I totally appreciate these things happen, but rude staff and bad service is inexcusable in my book.
I will not be returning and urge others not to go here either. Truly disappointing experience that has completely ruined my evening. AVOID!! read more