I returned three items of clothing the same day I purchased them after trying them on at home,…read more(they had no dressing room), but after leaving the store and a second look at the refund amount I realized it was short a few dollars. I returned and brought it up to the girl at the front desk who sold the items. After staring at her computer for a good 15 minutes, she told me "I didn't return your tax because tax is not refunded on returned merchandise." When I asked her if she honestly thought customers still pay taxes on items they have returned, she looked frazzled and spent another 10-15 minutes on her computer trying to come up with an answer. When she realized I wasn't going to just walk away and let her keep the tax amount, she said "Ok, I'll refund your tax" as if she's doing me a huge favor and making an exception. But even then she gave no receipt for the returns. When I asked for a receipt, she told me: "We don't give receipts on returned items. They're given only for sold items." I asked if she had a pen and paper. She said yes, and just stared at me. So I said, Can you write on a piece of paper that I returned these items and am due a refund? By this time, visibly fed up with her customer asking for something I should have received without asking, she writes on a Post-It note pad "Items returned 8/22." After my experience, I was surprised to see the additional tax actually refunded on my credit card. I was honestly expecting a few more back & forth discussions that led nowhere. What should have been a simple return became an unnecessarily aggravating experience with someone who clearly needs training and basic common sense, like merchant can't keep the tax charged on returned items, or that a customer needs to be provided proof of return. Just goes to show your employees can cost you much more than you realize. They lost my business for good. I'm new in the area and was looking for a new hairdresser but given my experience, there is zero chance I'll ever step foot in this place again.

Always a joy to have my cut and style with Evelyn!! Such a ray of sunshine!! Great knowledge of…read morehair products, too!

I have longer hair than most middle aged men. It was really long and completely out of control and…read moreI had a hard time getting stylists to listen and help solve my problem. Found Kristi here on Yelp! Sent photos, got an appointment and she really did a good job. I have to admit that it's a little shorter than I really wanted, but it's a great cut, looks good and she will definitely get to cut it again.

I went to Kristi for quite a number of years. She was a very good hairstylist that for about the…read morelast year she was always pleasant. I don't know if it was something about me she didn't like it. She began getting very curt and on my last appointment, she actually yelled at me Over nothing. I guess I asked too many questions or some thing. In any case, I shouldn't have paid her but I did and I left, and I never went back. That's no way to treat your customers. If you really don't like somebody just tell them that it's not working out and they need to go somewhere else but saying things to and humiliate somebody and chastise them in front of other clients is not a responsible way to run a business

Sean Slaughter highlighted and severely burned my hair. Called to let the manger know what…read morehappened. She said she would talk to the owner and make it right. Never heard back from them. BEWARE

Absolutely gorgeous salon ! Ashley did a fantastic job…read morewith my hair ! Very professional friendly atmosphere!

This is a great option if you don't like to color your own hair. The shampoo is the best part of…read morecourse! I gave 4 out of 5 because the blow out I had was just a blow dry not a true blow out. No heat styling tools were used at all just a roller brush which I could do myself at the drying station. To make the blow out worth the money some skill should be added to it like styling tools like irons and straighteners. There is a dry bar down the street that does blow outs with tools for $58. Stay competitive!

The first time I came it was a Yelp event promo for service. It was so long ago, I barely remember…read morethe experience since all I got at that time was gloss service. Years later, I come back and I wanted to try a root service from this business because pretty much that's all they do is coloring service. It was easy to book online. It was easy to change your appointment without getting charged. I think the only time you get charged is if you cancel your appointment. So let me remind you that when I walked in I didn't know what to expect. I thought I was getting a relaxing experience. Instead, it was more work than I intended it to be. The woman who did my hair wasn't sure of the shade. I told her I wanted the shade to blend in with the rest of my hair. She did a great job. She was very hospitable however, she didn't explain to me how the process worked. She wasn't very friendly. Tip: if you're getting roots done you can ask for the extended time which is 45 min or the standard time. No one explained to me the process. A different the girl washed my hair. She did a great job. When my hair was washed, she asked me if I wanted a brush or a comb. I wasn't expecting to be asked that question. She proceeded to walk me to this bar where there were a blow dryer and hair products. She pretty much left me there. I'm pretty speechless at this point because obviously from everything that's going on I can figure out myself that it's DO YOUR OWN HAIR. If you want to invest in a blow dryer, the Dyson works faster and the business should invest in providing microfiber hair towels. Their hair dryer took forever to dry my hair. .I walked out there with partially wet hair. I wasn't going to stay in the entire time to blow dry my hair and do my hair right where everyone is sitting. In fact, I just wanted to get out of there. I wanted to take a look at my hair to see the roots were recovered and that was pretty much it. What I failed to check is the color was left on my hairline from the hair wash. Smh.. The woman who colored my roots didn't check to see if the roots turned out ok. She wasn't the one who checked me out either. She went on to the next person without even acknowledging a thank you for coming in or hope you like your hair. Despite her lack of customer service, I still left her gratuity. Unfortunately, I'll never return to this location. No customer service. Disappointed. Feedback: If you're looking for new customers or new members for that matter, you might want to reiterate the process of how your business works because as I was sitting there, I was interested in being a member. It was a great price, but after this experience, I don't think I'm going to return. I can go to another for salon for the same price who blow dry + style for the same price. Madison Reed charges extra for everything here.

I had such a wonderful experience at La Moda Hair Salon! I was referred by one of their clients,…read moreDana, who connected me with the owner, Mariam. From the very beginning, Mariam was incredibly responsive and accommodating--she was able to schedule me for the very next day, which I truly appreciated. I had the pleasure of being taken care of by Angela and Kaley, and they were absolutely amazing. They listened to what I needed, made me feel comfortable and confident, and did a beautiful job with my hair. I walked out of the salon feeling incredible! The entire experience, from my first conversation with Mariam to the care I received from Angela and Kaley, was welcoming, professional, and genuinely enjoyable. I'm so grateful to Dana for the recommendation and so happy I found La Moda Hair Salon. I will definitely be back!

COST: Hair Sewn In $500 Mariam's Hair Extension $100 Tip $120 = $720…read moreMariam and Angela both worked on my hair. I got hand-tied sewn-in hair extensions on a beaded track. I brought in my own hair (1 pack Babe Extension 18"). Mariam said I did not bring enough hair so she added some of her hair extension. They sewed my Babe Hair Extension together with Mariam's Hair Extension. I ended up with 2 rows of hair extensions both sewn above the ear line. 11/18/2020 COST: Hair Sewn In $475 Hair Color $100 Tip $87 = $662 Returned for Handtied Extensions Move Up. This includes a wash and style. Yasmina did the Handtied Extensions Move Up and she did an excellent job. She's very nice and sweet. I like her!!! When I went to pay for my service. Mariam notice I had some grays showing so I sit back down and Mariam colored my hair

I've been going to shag salon for a couple years now! I've been using Alex for my sew in…read moreextensions. We accomplished a really complex color style with blond on top and red underneath. Price is more than fair! I shop around.

I am so pleased with the service and results for my hair. Ashlee was wonderful! She did foil as…read morewell as an all over color and a perfect cut. Will be going again!

Wow, don't waste your money! They seem too concerned with time in and out than the experience. If…read moreyou're late, there's only a five minute grace period but the whole experience was rushed and not good. It was my son's first haircut and they offed a package. It was NOT worth it. We got there, the women hastily got him in the chair and immediately started snipping. My son is crying and we're trying to console him, but she never gave us a minute and kept cutting away. His hair is so choppy. We were in and out in less than 10 minutes. Would never go back.

About three different women here (mainly Mariela) have cut the hair of my two toddler sons, and…read morethey've always done a great job. It requires a certain kind of stylist to cut the hair of very young children, and you'll find that special kind of haircutter here. Ladies, thank you for your patience, gentleness with kiddos, and perpetually calm demeanor! It's great that every haircutter's station features a flatscreen for cartoons and a special seat with a lot of personality. My sons love the toys they sell and they love to stop in for one when we're in the Woodlands Mall, even if they're just going to ride the Carousel immediately beside the store.

I highly recommend this salon. Dana Gallagher has been cutting/styling my hair for a couple years…read morenow. She's my go-to stylist. She does an exceptional job with my full-bodied, wavy hair. Her cuts are precise and stylish. I have shoulder length hair w layers - I know her cuts are excellent because I'm able to go several months between cuts with my hair looking great. Thanks so much for your great cuts!

I love this salon. I've been coming here for years. These gals know what they're doing! I would…read morehighly recommend!

Don't bother making an appointment with this place. I made an appointment with a particular stylist…read morefor a boys first haircut. An hour before the appointment I got a reminder for my appointment and it said it was with someone completely different and a different service. Rather than calling and asking if that was ok, they just changed it. I called and asked why and they said that she had "gone home for the day". I cancelled my appointment and won't be coming in there.

Every child needs their first bad haircut, and I guess was ours. The hairstylist had no idea what…read moreshe was doing. I appreciate her getting us in last minute but the haircuts was beyond awful. There was patches missing as well as she gave my son bangs when we specifically requested to leave it longer with a small trim. I will say, she was quick but not sure if that's a good thing. I'm beyond embarrassed by her lack of skill.

Eriela is an artist of hair styling. She is not satisfied until you look just right. When I…read morearrive at the salon, I stare at myself in the mirror and think "I'm a mess... Fat... Everything.." After I get my hair styled by her, I swear..... I feel beautiful.... like I almost lost weight! :-D.

Eriela has been doing my hair now for over 5 years. She is amazing and very skilled at what she…read moredoes. She is my go to for my entire family.