Fast, efficient, and fantastic price. We'll definitely be…read moreletting everyone we know to call Cole's Plumbing. Thank you so very much. PS it don't half an hour to filly sink and it get hot water so much quicker. God Bless and be safe

From the owner: We are a full service remodeling & service repair company. We specialize in remodeling jobs and any…read moreof your plumbing and HVAC services & repairs. Our plumbers are highly experienced and highly trained, making sure that when you call us, we can determine the issues quickly and repair the problem fast and efficiently. Give us a call today for a free quote!

Redline plumbing installed the water heater in our house on 8/8/2023 before we purchased it. We…read moremoved into the house in November and had problems with the water heater from the jump. The pilot light would randomly go out and the indicator light would be completely off, we had to restart it several times on almost a monthly bases. About a month ago I called Redline Plumbing to come out and take a look at it since they were the ones who installed it. Travis said he would come by and look at it, he was in our house for only 2 minutes (not exaggerating) before saying that it was working fine and he couldn't do anything for us. Frustrated, I called another company who was able to diagnose the problem within 20 minutes and replaced the parts that day. My impression is that this company does not care about the quality of service they provide and WILL give you the run around to avoid warranty coverage. We will NEVER use this company again for any future needs.

Unbelievable service, understood my situation and found time for me to ask questions, they answered…read morethem in a very straight forward way. Really really appreciate these guys. Thanks Travis and crew!(service was a review of a stand up shower, found worn seals and replaced/repaired.)

Great work! Had to have them replace my water heater right before a negative temp. evening, they…read morearrived asap and swapped them out. The price wasn't bad either.

Our boiler was "fixed" by Rivers Edge. It was running heat to one zone of our home nonstop. They…read morereplaced a zone valve and thermostat (I asked for a programmable model, and if possible to connect it to our air conditioning we have two separate thermostats. I was not home when they completed the work, but got neither request. Not sure if they ignored request to include the A/C, or if it can't be done, since the other request was also not done. The invoice I received from them came in via email and was actually just a receipt. The price we paid was included but no breakdown of parts/labor/travel. I was curious, as the first technician was unable to complete the work and the owner ended up coming out to finish the job. Total cost was in the $600 range. Ultimately, the fix did not fix our problem. I still had heat at all times. I called Rivers Edge after hours to ask if it would be bad for the system to just turn it completely on & off until it could be fixed. The owner told me he would have to check on that and get back to me. I've never heard from him again.

Over priced, charged for items I didn't request or approve. Won't work work them again.read more

Think twice! Before hiring this company, I called them to inquire about their pricing. All I was…read moretold was the plumber hourly rate, which seemed reasonable, so I booked their services. I don't have anything negative to say about the plumbers work aside from his refusal to tell me how much it was going to cost. That was a red flag to me. My experience changed when the bill arrived in the mail several days later. I was charged for more time than the plumber spent at my house, a gas mileage fee, and ridiculously high prices on the parts that the plumber needed for the repairs. The plumber needed to leave at some point to get specific parts from a store and when he returned, I asked him how much were the parts and he had no answer. After receiving the very high bill in the mail, I immediately called them to inquire why it was so high because I took photos of the parts required and had them priced and it was significantly lower. The person on the phone was Dan, the plumbing supervisor, who was incredibly rude to me on the phone. He explained that the customer does not pay the price that the parts cost from the store, the customer pays their company's up charged new price on the parts. So, be aware that not only do you get charged gas mileage for in town services (which is ridiculous) you also pay a huge markup on the parts that they buy for much cheaper probably at Menards where they can also claim the healthy rebate. I can see that I am not the only customer who has been angered by their high billing prices and surprising extra fees that they do NOT disclose upfront. Save yourself the trouble and the money and DO NOT hire from this company. Though the plumbers who actually do the work for them may be just fine, they are dishonest and not trustworthy about their billing and customer service is extremely poor. I would rate at zero stars if I could.

We really appreciate this small town attitude company. Prompt.. courteous and did a great job in a…read moretimely matter. Took time to ask what my expectations were as well!

From the owner: When Schmidt happens call S & S Plumbing!read more