We were on time for our cat's first Vet "Well visit" and waited 28 minutes to be seen. The place…read morewas not very clean. Hair of other pets everywhere. No clean towel to put cat on. Floor, carpets, chairs had animal hair all over, even the ceiling and window in our exam room were dirty. "Parasite check" is listed as included in $80 "Well Visit" which I was told prior on the phone. Had to put $50 down on card to "make sure we come to the visit" per staff. Ok. Cat was weighed by staff who kissed our cat, but the scale didn't work. Staff had to get new scale. Vet came in very late, and was more gone than with us. Checked for ear mites with cotton swap and stated cat's ears look fine. We were then charged over $38 extra for the vet looking through a microscope to check for suspected ear mites. That would be - in my understanding - part of the parasite check. Paid $22 for 1 pill of a dewormer that I can get on Chewy for under $6 for 50 pills. Vet couldn't find mites, so why do we experience "crawling" sensation after every direct contact with the cat. No answer, other than Vet claiming we all have cat allergies to this cat only (we were all tested for cat allergies and none of us has it). Dewormer was assured by Vet not to have any side effects, but online research states lots of cats dying or going blind, vomiting, etc. with lots of cats needing to be seen in the ER afterwards. Vet stressed "law" of rabies vaccines required, which is not accurate, and not making sense for an indoor only cat, given the risks of them dying or getting neurological damage and other injuries. Vet made fun of our cat's name and compared it to a public figure prostitute in front of my child. Vet got cat's gender wrong and stated being "confused" when I corrected them. It's on their file correctly! We noticed cat to be cross-eyed, to which the Vet stated not to "insult" the cat. Soon after they saw it as well, but had no idea why, how or whether this might ever resolve. No further info given. The staff was friendly, but seemed unknowledgeable about vaccine laws as well. They changed between "recommended" and "must be done by law". I paid over $140 for a well visit that we were told would be $80, insulted over our cat's name and seeing the Vet (who constantly left) for a total of 5 minutes in a 1.5 hour long time at their office. Vet didn't know dosages or dewormer side effects and staff/Vet were dishonest about possible side effects and what to look out for. I inquired about costs for chipping, and was told to email staff for the costs. So I paid $80 for them weighing my cat, which I could done at home. That was the "Well Visit". The rest was all extra. We are NEVER going back to this office.

I have had nothing but stellar service at Boulder's Animal Hospital!! Always!!…read more My dog has been treated here for the last 14 years. Dr. Brockman and her entire staff are outstanding and go above and beyond to show love and care to my now, senior dog. I wouldn't trust my dog to go anywhere else. I was shocked at some of the negative reviews given here at Yelp. I did notice that many of these negative reviews were written during the Covid pandemic. I believe that just the stress of that alone caused many to be on edge and upset. I really feel it's unfair to personally condemn a person especially if you are comparing them to yourself. You should go here for great care of your beloved fur baby.

I came to Indian Peaks for my dog's allergy issues and left feeling dismissed and overcharged. Dr…read more Niedzwiedzki recommended a test that didn't seem necessary, and when I declined other medicine I was made to feel like my concerns didn't matter. Instead of a collaborative conversation, it felt like: "I'm the trained vet, so don't question me." Asking questions seemed to make her defensive, and the whole experience felt transactional -- more about protocol and billing than personalized care. I won't be returning.

Dr, Grier and her staff are so excellent. My wiggly 4-month-old big aussie puppy needed shots and…read morevaccines. Watching them keep him safe, keep him occupied and enjoying being there, while they did their jobs was fabulous. I appreciate you all. Thank-you. Would recommend this vet clinic.

The team here is so nice! My 5 year old Samoyed has had stomach issues her whole life and needs to…read moreeat every few hours to avoid acid build up. Recently, she threw up blood on our evening walk and I called the clinic panicked. They gave us a thorough review of all our options without pressuring us for a full exam.. which is quite expensive.. The vet and techs gave her an injection to suppress vomiting as well as a medication to coat her stomach. She's also quite a picky eater so the team there gave us a few cans of plain food. It's been a few days now and she is back to 100%, normal poops and appetite. No throw ups. I'm so grateful for their guidance and availability. I think the quick response to suppress the vomiting and coat her stomach really helped her heal and prevent any further issues. Thank you to the staff and team! my pup really appreciates it

It's been 1 year since your incompetent vets killed my poor pup. I hope no one has to depend on…read moreyour vets for anything more than small cuts on and scrapes because they have the skills, know-how, and reactions of toddlers at their first day of pre-school.

Great vets and office! Transparent with prices. Would highly recommend bringing your pets for care…read morehere

Awesome! The team here were so kind, considerate and thoughtful! Going to the vet can be a scary…read moreexperience. Usually you're worried about cost of care while making sure your fur baby is healthy. The team here thoroughly listened to everything going on with my pup and gave us a really good understanding of all our options. Ensuring she was taken care of without pressure for any additional pricey procedures. We also needed an emergency follow up and they were able to squeeze us in right away. I'm so grateful for the team here and happy to have a healthy pup!

The staff at Alpine are truly exceptional! I just moved to Boulder and needed a primary vet for my…read morepup. He mysteriously got a pretty nasty puncture wound on his hind leg when we were in the mountains. We saw an urgent care vet who gave him some antibiotics, but his wound wasn't improving over the last week. Reception @ Alpine Hospital was able to squeeze us in during an appointment cancellation -- they called me back multiple times whenever they had a cancellation -- on a short notice. Dr. Adelmeyer saw my pup first and pointed out things about him I had never noticed before, including a missing tooth. She earned his trust quicker than any vet he's ever seen. Then Dr. Stein squeezed him in for a short notice surgery that day, as the wound was much deeper than any of us thought. She stayed late on a Friday to perform surgery on him and made sure to explain his condition in great detail to me. I'm so impressed and grateful for the care my pup received from the very first phone call.

1 star for the management staff. They do not have vetrinarians that specialize fearful/behavioral…read morecases, though they will tell you they do. If you are seeking vetrinarians with reactivity or fearful training background, you can come in and pay for them to tell you where to go. 5 stars for Dr. Adelmeyer. She is a compassionate vet who will take good care of your fearful pup. Request her specifically for excellent medical care. There is NO side entrance!!! This is completely unfair to your clients with these fearful animals.

I've used this vet for several of our cats and dogs. We've been a customer since 2004. They've been…read morereliable and have treated our pets very well.

6/23/2023 When I inherited my precious furbaby, Vanna, I…read morequickly realized she was living but not thriving. After a few treatments and procedures by Dr Cerda and his staff, I am happy to say Vanna is thriving. Because of Dr Cerda's excellent care, patience and knowledge sharing, I am thrilled that Vanna is setup for a long and healthy life. Linda F

I am truly amazed and so grateful for the incredible staff at SOBOAH. I recently had my senior dogs…read moreteeth cleaned and had SO many questions and concerns prior to the surgery. The team answered all my questions without making me feel rushed and calmed my nerves the day of the surgery. I have had several concerns post surgery and called so many times to ask even more questions that the staff once again answered and assisted with, with such kindness. Dr. Anderson changed my dogs life by recommending a vet nutritionist without judgment and his life has drastically improved because of her help. I could truly go on and on about this staff and how amazing they are. For every person complaining about new staff or "rude" staff, you tell me that you'd be bright and shiny 24:7 watching sick pets come through. This staff is honest, dedicated and so passionate about the work they do. Thank you SOBO. I am forever grateful to you all!

Our dog had severe complications following his neuter which led to spending thousands of dollars on…read morean emergency veterinary visit. While we know medicine isn't perfect, the most alarming part of our experience was our interaction with the performing surgeon, Dr. Kay, whose reaction to our bad outcome has been defensiveness, gaslighting, and represents a shocking absence of empathy, compassion, and kindness. We picked him up from his procedure at 3pm and within hours, his scrotal skin was so swollen he was leaking blood from his skin in puddles on our floor. It was so swollen he could no longer sit or lie down (he could not close his legs) and he whined incessantly. He underwent a scrotal ablation and, in the aftermath of watching our dog go through this trauma, Dr. Kay has been insistent that the emergency vet mistreated him, that we were wrong for taking him in for more care, and that his surgical approach has been impeccable without any bad outcomes over a 34 year career (this does not feel statistically possible). There is an accreditation veterinary hospitals can apply for called the American Animal Hospital Association (AHAA) which has rigorous standards for care and certification. We will be seeking out a hospital with this accreditation for all care moving forward and we would urge other folks to do the same when looking for care for their animals.

Dr. Alan Myers and his staff are amazing! Dr. Myers was so incredibly gentle and calm with our 6…read moreyear old cat, France, who was extremely scared to go to the vet. He had a non judgmental approach and gave us recommendations on food and shots without pressuring us. He made France feel very comfortable and his pupils went to normal size (from dilated) with his touch and calm demeanor. I will be taking France back to Arapahoe Animal Hospital!

I have used Arapahoe Animal Hospital for a succession of cats since I moved to town almost 40 years…read moreago. They have provided excellent and warm-hearted care for our cats from kittenhood to extreme old age. I think they are a little expensive but I feel that I can trust their advice and expertise, so I'm happy to stay with them.

I made an appointment for my and showed up early was a room where they took his temperature. Then…read morethey walked out told me right with me and 45 minutes later after seeing nobody I walked out. He was there for a simple blood to renew a prescription. This is not a one time occurrence. I brought my other dog yet a month ago for a renewal of her prescription and I finally walked out out of the office an hour and 20 minutes after my appointment. I don't know how long I sat in the exam room we need to see somebody. The veterinarian and staff has changed since a year ago and I would never take an animal there again.

It's all about the money for them. They could care less about your pet. Recommended ridiculous and…read moreunnecessary treatments. We got 2nd and 3rd opinions. You can tell that a profit is more important to them than your pet. We felt like we were getting treated like we just walked into a shady mechanic shop. Run!!!

Pet Menders has been our partners for years - through the lives of our wonderful cats. When Teddy…read moreBear developed asma, she was able to live her happy life and when she passed we knew she was ready - loved and remembered. When our Kit Kat got sick, Dr Russell helped us care for him. The group is loving and supportive. The lovely cards we've gotten from them have truly made us feel that we and our pets are part of a large loving family. We can't recommend them enough.

I really liked them at first. They saw my dog late Tuesday afternoon before Christmas and the vet…read moresaid he would call on Friday to see how he was doing. Instead he called early Wednesday before I had even given my dog two doses of medicine. Then I didn't hear from them again despite asking questions via email. Disappointed with their follow up. I will be going back to my regular vet.