On August 14, 2025, I suffered a serious injury at Fox Hill RV Resort due to unsafe conditions and…read morea lack of communication from staff. While the grounds of the resort are nice, the safety standards and staff response were unacceptable.
On Thursday, August 14th, a member of my group informed staff that the inflatable waterslides appeared slightly deflated. The staff's only response was that someone would be coming on Friday to look at them. No warnings were given to campers about avoiding the inflatables, and no signs were posted to restrict their use.
Later that day, I went down the inflatable slide. Because it was partially deflated, I slid down at an awkward angle into very shallow water. The pond also had a raised, turf-like surface at the bottom that created a bump. When I hit the bottom, my foot twisted, and I broke my ankle.
The staff response to my injury was extremely concerning. The manager stayed in the office and did not come to help. Instead, a child around 12 or 13 years old was sent to assist, but they were not able to provide any help. Another camper (not part of my group) and my boyfriend ended up helping me out of the water and onto a bench so I could elevate my foot.
When my boyfriend's mother asked staff for crutches or basic first aid supplies, they had nothing available. The only suggestion was to use a shuffleboard stick as a crutch, which was flimsy and unusable. No staff member brought ice, took down any details of the incident, or checked in on me. It was another camper (not staff) who eventually brought me ice for my ankle.
With no assistance from the resort, my boyfriend had to drive me to the hospital, where I was diagnosed with a broken ankle. Because it was late and raining, we returned to the campground that night, but had to cut our trip short and go home the next day. At no point did staff follow up, take notes, or even come to the cabin to see if I was okay.
To this day, I have not heard anything from Fox Hill--no apology, no acknowledgement, and no offer of assistance regarding the situation that happened. This entire experience showed a clear lack of safety protocols, communication, and basic first aid support at Fox Hill RV Resort. The inflatables were left in unsafe condition despite prior notice, there were no warnings to guests, and the staff failed to respond properly after my injury.