It's a very disappointing experience.
I'm sure most of us have had great Thai food at Faubourg aka greenhouse food court. Their cashier, the lady behind the counter taking order has never been a fan of customer service.
Well I thought, after the pandemic, thing would have changed. It did, but to the worse.
I was so happy to know Mama Bangkok have moved back to faubourg so I decided to show some support.
I got there, the same lady is there, she's probably part of the owner, Mama Bangkok's daughter perhaps. Her attitude went from bad to worse. Giving out pissed off attitude to customer, no thank you, no gratitude whatsoever. I mean if you don't like being there, just close it down for good or have someone else do it.
Now the food, it's just not the same. In the past we could taste passion from the dishes. I ordered the same old that I used to, basil shrimp with little spicy. To begin, it was not even spicy, not a single bit. The shrimp seems to be boiled aside then the vegetables. Completely tasteless.
During and after pandemic, local businesses struggle to survive, some of them adjusted their price and I find it reasonable if the quality remains. This time around, not so much. The basil shrimp is now at $13.99, rice is not included.
In all and all, it's just not worth it anymore to go there. Bad attitude on customers when we are there to support. Food quality went down, price went up. I don't see a point going back anymore for me.
Listen, this is only my opinion. Maybe the lady behind the counter was having a bad day. You could be getting another experience, well if you go, I really wish your experience is better than mine.
Please continue to support local businesses. We are coming out of a long long pandemic, we need to support small businesses.
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