So I had a dilemma with my prior insurance company that I was with for 6-7 years. Long story…read moreshort,they were not very personable,not very informative and always seemed bothered if I had a question. They had also moved and it was inconvenient for me.With that said I finally shopped around for a new insurance company for my 2 commercial vehicles,general liability,workmans comp,condo insurance. I yelped insurance companies in my area and MTM came up and had great reviews. I called and was connected to Laurie(owner also). Right off the bat she was everything I was looking for in a agent. She was informative,personable,straightforward. There prices were very competitive and seems to carry very good companies for coverage. I hope this is a start to a long relationship with MTM and hopefully I won't have to shop around again. Thanks Laurie!

Every dealing my family and I have ever had to have related to our insurance has been handled in a…read moreprofessional, accurate, and timely manner. Patti goes above and beyond whatever is needed for me, or my family when in time of need. Whether it be a simple question, a cracked windshield, or a car accident, MTM and Patti as well as the entire MTM crew is there for you. There have never been any problems with any of our dealings with MTM. Actually it's a pleasure to call, and speak to anyone there no matter what your problem is at the time!!

I'm not one to speak highly of insurance agencies, let alone go out of my way to post glowing…read morereviews about what I largely see as an industry of impenitent crooks -- however I must say that L'Hussier is truly a diamond in the rough. I won't go into details of my own experience besides that not only did they do their jobs -- and do it well -- they went well beyond the confines of what I expected or needed. I can whole heartedly assert that they are the ONLY HONEST INSURANCE FOLKS IN AMERICA and more importantly the only ones that doesn't make me want to curl my fist at the sky in complete fury when I need them. These people operate with the upmost sense of integrity and exemplify what it means to live your values.

They dont respect you !!! They think they own you !! Please keep shopping for another insurance!!…read moreThe Spanish lady is not polite at all!!.

This place has the best sandwiches in Haverhill I would recommend this place if you like subsread more

Our family had an extremely upsetting experience with this attorney. He served as power of attorney…read morefor an unwell family member during a very vulnerable period in her life. We were deeply disturbed by the way her affairs and estate were handled and by the lack of transparency our family experienced throughout the process. The experience caused tremendous stress and left us with serious concerns about how her interests were represented and protected. Based on our family's experience, I would not recommend this attorney, particularly to anyone seeking help for an elderly, ill, or otherwise vulnerable loved one.

Apparently from the other end of the spectrum, I have been using Norton Insurance for the past 35…read moreyears or so, and have not once experienced so much as a hiccup or misunderstanding. To my knowledge, Chris has for the past decade or thereabouts doing an outstanding job for me as did his parents before him. Chris has always called back within a few minutes (he _does_ have other clients to deal with, which _I_ understand). We have had a number of auto claims over the years, and all have been handled painlessly.

Norton Insurance has been Agency for over 25 years and I have never had an issue using them. Chris…read moreis very knowledgeable about various legal and financial aspects of insurance. And he is located just a few miles from the Mass RMV in Fitchburg i would recommend Norton Insurance.

Horrendous customer service. The staff is not knowledgeable, and isn't interested in being helpful…read more Try another agency. This one is just going through the motions.

I was with the same agent for years who I hardley ever called nor did they call me. It was not…read moreuntil a friend of mine mentioned saving a few hundred dollars on insurance that I desided to shop around. In just two days, Brown and Brown got back to me with an offer that saved me over $600 a year. The agency took the time to go over all my coverage in detail to help me make some informed changes as well. I now call my agent without feeling like I am bothering them. To my suprise, they reached out to me again recently when I added my daughter to ensure I got a discount for good grades that I was not aware of and this saved even more money. With teen drivers and insurance costs, it is nice to know I have someone looking out for me.

Excellence in customer service! Best prices! Kessler Farm residents, get your personal insurance…read morehere as they also cover the Master Policy.

Very nice people at E&B and they do they best they can. It's their underwriters that are the…read moreproblems, specifically MMG who is not only incompetent but actually dangerous! When I went to price out my auto insurance with another carrier (which was 50% less) I found out MMG charged me for an auto accident I wasn't involved in and refused to offer any assistance in rectifying the issue. Horrible, horrible company with the worse customer service I have ever encountered in my life. They make Comcast look great! If E&B wants to put you through MMG, my advice is to run, not walk.

Doug is absolutely amazing, I am trying to get a non-profit set up, and he's been holding my hand…read morethe entire time, helping me get forms sent into the right places, helping me with documentation, etc etc. His experience and kind demeanor makes him so approachable and easy to work with. I feel so lucky to have met him and that he's willing to help me out. Thank you thank you thank you!!!!!!

I've been a client for years, and have had to change cpa's multiple times. But this tax season was…read moreunacceptable. I first reached out in April and got a delayed reply with a sudden price increase, despite no change in my situation. After asking to continue via email (as I always have), I followed up over a week ago with no response. It's now June 17. This is not transparent or professional service - just poor communication. This company is SCAM likely. Time to move on.

they are the best of best I have been with them for 30 years ; April has help me so much gets…read moreright back to you , they all who work there are outstanding very knowledgeable and friendly, always gave me the right answers , thank you for being there.

I was looking for competitive quotes for my business auto and liability policies in March of 25. I…read morehad been speaking with Rick jr. He had told me I needed to sign a broker of record doc for him to get quotes. He never stated that signing would switch the insurance agent. He stated he needed the form signed so he could receive a current Record of Loss. I had left voice mails and sent emails regarding the quotes, never heard back. I don't deal with businesses that don't follow up so I never pursued answers. Sept 15th 2025, I open my renewal policy and I have 2 trucks listed that I haven't had since April. I found out AFTER CALLING MY INSURANCE COMPANY, BROWNELL via Rick jrs manipulation....that Brownell was now my auto agent. Made another call and sent more emails.......no response from them. Just the epitome of a slimy insurance sales people. Trust is gained in drops and lost by the bucket load. Brownells has proven to be completely untrustworthy, in my opinion...as demonstrated by their actions.