I have had my automobiles insured through the Dempsey agency for years. Brian and Karen have…read moreserved my needs well over the years. I just bought a new car and through delay after delay by the dealer Karen went way out of her way to accommodate me and them. I can't say enough good to adequately convey how pleased we are to be taken care of by this Agency. When the dealer finally faxed the paperwork over, Karen had everything ready to go for my plate transfer. The dealer had everything back in record time and had me registered and driving without further delay. If your looking for an Insurance Agent that will take care of you and leave you feeling "hooked up" then call Karen & Brian at Dempsey Insurance. Thanks Karen - your efforts are sincerely appreciated.

Upon renewal date I went to the Ark Insurance Agency office in Stoneham and asked to change the…read moredate of my homeowners policy to the same as my auto policy. This is exactly how it was when I transferred to this company so I only wanted it to remain the same and the woman, who was irritated that I actually came in person to the office, told me it was, and I quote, "too much work to make that change"! (Now I know why they keep the door locked when you go there) Just now I tried to cancel the policy because I changed agencies (because of her I might add) and she would not do it. She wants notification from my new insurance company!

I recommend ron and his agency. They reviewed my home owners and car insurance. They suggested…read morefilling in a few gaps in coverage and removing unneeded coverage. In the end he cut my costs by over 25%. Highly recommend this agency

My wife and began using an insurance agency over 20 years ago to insure our home in Medford, a…read morevacation home in Maine, our two cars, and an umbrella policy for the unexpected liability. A neighbor of ours worked for this agency, they were able to write insurance in Maine, and we got great service, well-written high-quality policies, and great pricing. Our neighbor moved to a different agency that could not write insurance in Maine, but for many years, we were happy with this company. In 2019 this company was purchased by a huge insurance company (the highest valuation of a private insurance brokerage). You would think that a company of this size would hire talented people and be able to offer great pricing from high quality carriers, but this definitely wasn't the case for us. Every year since 2019 we were less and less happy because we needed to ask them to get better quotes each year. They would send us renewals with huge increases, never check with other carriers, tell us the increases were "normal," and when pressed, find us better pricing. I work for a large healthcare provider and can get a group discount on insurance and had to use this as leverage several times. This year the increases we saw on our renewals from our old broker were the worst we have ever seen. All of our polices renew at the end of July, so I contacted our former broker on June 20th because she hadn't done anything about the increases. I went back and forth with her for three weeks and got nowhere. I mentioned my frustration to a close friend who lives in Winchester and owns two homes and about five multiple family income properties, and he told me that about a year ago he had moved all of his polices to Corso insurance (Dave Corso), saved a substantial amount of money, and obtained better policies. I contacted Dave to see if he could help us, and he absolutely did. Dave proved very quickly that he is extraordinarily good at what he does; enjoys it; is an excellent communicator; is an awesome teacher; is completely honest; that he is a gentleman, and a really nice guy. I told Dave right off the bat that I wasn't going to work with my former broker, and even as he found mistake after mistake in our coverage, he never said a bad word about them. Dave spent a tremendous amount of time going through our four policies line-by-line with us explaining what each endorsement was, why we did or didn't need it, and which level of coverage was appropriate for us. Dave even figured out that one of the ways our former broker "saved us money" (over $300) in 2022 was by dropping our earthquake coverage without telling us. Our home in Maine is very near recent earthquake activity. Our home Medford was built in 1900 and has horsehair plaster walls and ceilings, and even a small earthquake could have us living in a dust bowl, so it matters. A lot. Dave kept our umbrella policy with the same carrier, and the price stayed the same. Across the two home polices and the auto policy, Dave saved us $1,661 ($553/policy), and now we have better insurance, and we understand our policies! We are very grateful to Dave Corso, and we highly recommend Corso Insurance!

Melissa is first rate! She was extremely helpful and made switching insurance providers a breeze…read more She even saved us some money too. Let her take a look at your coverage needs; you won't be disappointed.

I've been working with Melissa for YEARS and have all of our homeowners and auto policies through…read moreher. There are many reasons why I choose to work with her but her responsiveness and customer service surpasses all others. Whether we need to file a claim, get a windshield fixed, update our policies, or get a reference number she is always very knowledgeable and provides us with all of the information that we need to move forward (not just the phone number.... she'll send phone number, what to do, and our reference numbers- it really makes the process painless). I truly appreciate the way she is able to walk us through the differences in policies / option including their implications and what it means for me, insurance can be very confusing and her ability to help us understand everything ensures that we are making the right choices for our needs and budgets. Thank you for all you do MAC Insurance!

I've had my car insurance through Santo since 2012 when I was first licensed. My parents also use…read moreSanto for their home and auto insurance. My agent, Christine, had been a saving grace, a reassuring voice, and has searched, seemingly, the ends of the earth to find me a better price. I'm not the best driver so I've had to make a lot of unfortunate calls to her over the years and in those times I always feel extremely stupid and really down- no one likes getting into an accident, even if its a minor fender bender. But Christine has always been extremely kind and handled the situation the way a patient mother would and I can't thank her enough. I would recommend Santo, and specifically Chris, to anyone looking for a good agent. She treats every customer as if they are her ONLY customer, and it makes a world of difference. I had to leave Santo because they couldn't beat a competitors price but if the price difference had been even a couple hundred dollars and not $1,000, I would have easily chosen Santo just to keep Chris as my agent.

Called Santos insurance for a quote a while back for my sons car insurance…read more They gave me a quote on the phone and I went there with a check. When I got there, James Santo the owner came out "flailing his hands in the air like a lunatic" and said "you didn't tell me your son had a ticket". I explained that I didn't know he had one ticket. But he was still acting like a crazy man, and said "I can't give you insurance"! He didn't say "the insurance would cost more", like other normal insurance companies would...just "I can't give you insurance". Honestly, I don't think I have ever met a crazier person than this lunatic in quite some time. I just stood there in amazement! I hardy think tempers and dealing with the public blend. I just left the office and couldn't believe my ears. I've had a lot of insurance over the years, but this guy takes the cake. Could I give this insurance agency ZERO stars? Honestly there's nothing to like about Santo Insurance.

I've lived in a few different states and had agents for each of my homes. There is none better than…read moreDan Bantham and while I haven't had a need to contact him often when I have it has never been longer than a 30 min wait for a response. II will never go elsewhere. The highest grade I can give on this site is 6 stars but he deserves 10

Jake was incredibly helpful and made sure I understood my benefits. Not just for me, but also my…read moresmall business and my family! I truly appreciated all the help I received!

Poor customer service, no follow up. Rarely return phone calls. Most phone calls answered with an…read moreanswering machine. Said they left a message and clearly it was a lie, new phone and messaging not yet set up. Sad, so sad. I wish I could get away with doing my job so poorly.