Horrible practice!!!! The worst I've ever been to! My appointment was at 3 pm and I arrived 20…read moreminutes early with no staff or reception in sight until 3:15. The two women that finally came out had to take my insurance information a THIRD time. I explained I submitted it once online, the second time over the email and now the third time in their office. I still had to wait additional time to be taken in back to see the dentist. When I tried to explain to the dentist what the problem was a young Latino woman came in and interrupted our conversation by TALKING OVER ME! I had to finally request that she STOP TALKING!!! I think the front reception staff are completely unprofessional and rude, the office appears to be untidy, cramped and unsanitary, and I would NEVER refer this place to anyone!

on the day of our appointment we arrived on time and still waited almost close an hour for doctor…read morebe ready. only for doctor to do one quick look at her mouth. "clean" and say we needed a referral. 2. they dropped the ball because they told me they were gonna fax over the ref and expect a call from UIC. Noted was like LAST YR. I called UIC MYSELF TO CHECK REF. they said they never got one from them. so I was waiting for a ghost referral! which made me upset. 3. y'all should have never charged me for that small ass! petty! ass cleaning y'all did! bc you didn't even clean her teeth! bc it couldn't cover her new one at the other dentist! I had booked an appointment at smile studio in west loop and they WERE WAY BETTER. Thoroughly cleaned HER TOOTH. and gave me a ref also SENT IT. got her an appointment 2 weeks. why was so hard for y'all!! unprofessional

I love this place. They are very straight forward about everything, including giving you pricing…read moreupfront. I'm sitting nice and cozy in the dentist chair right now! Iyad my hygienist is the best. I previously came from an office in Orland that was trying to be some sort of dental spa where I felt like I was being pressured to do unnecessary, overpriced procedures. Oak Lawn Family Dental is no BS, man.

I had an appointment on December 18, 2025, which I believed was scheduled for a cleaning. When I…read moremade the appointment, the receptionist asked what I was coming in for, and I specifically stated a cleaning since it had been a while. I was also receiving text messages and emails reminding me to come in, which further reinforced that understanding. When I arrived, I still assumed I was there for a cleaning. A staff member took X-rays, explaining they were needed since it had been some time to check for cavities or other issues. After the X-rays, I clearly stated that I was only there for a cleaning and did not want any work done that would not be covered by my dental insurance. I was told this would be checked. I was then informed that Dentis Choi would examine my teeth. I was told I had two cavities, decay, a chipped tooth, and a baby tooth that never grew in something I've known about for years and was previously told did not need treatment if it wasn't causing issues. After sharing this information, the dentist left the room without explaining next steps. I assumed she had stepped out briefly and that my teeth would still be cleaned. Instead, another staff member came in to review a treatment plan. At that point, I expressed that I was confused and reiterated that I had come in for a cleaning. I was then told the hygienists were backed up and that there must have been a miscommunication. I agreed and explained that this process should have been clearly communicated when the appointment was scheduled that an exam and treatment plan discussion would take place before any cleaning. That expectation was never explained. I was then asked to sign a treatment plan for cavity fillings totaling $280. I declined, explaining that I was not comfortable committing to payment when I came in solely for a cleaning and circumstances could change before a return visit. I was told I should sign before the end of the year because the cost could increase with my insurance next year. I thanked her for the information. I returned on December 23, 2025, for my cleaning. Check-in went smoothly, and the front desk staff were friendly. The dental assistant prepped me, and the hygienist introduced herself and explained that she would be cleaning my teeth. During the cleaning, water began dripping down my mouth. Although it was mentioned and briefly addressed, the water continued to drip down my neck and onto my back, leaving the back of my shirt wet for the remainder of the appointment. I understand that some water is normal during a dental cleaning, but I have never experienced that level of dripping. Typically, minor drips are immediately addressed to ensure patient comfort. I was also unsure why the hygienist required an assistant throughout the cleaning, as in my experience hygienists usually perform cleanings independently, with the dentist coming in afterward. At the end of the appointment, the hygienist recommended scheduling a visit to complete the cavity fillings. I explained that my previous interaction with Dentist Choi was unpleasant due to the lack of communication and that I would not feel comfortable having her complete the procedure. Overall, the front desk staff were pleasant, but the lack of clear communication and attention to patient comfort made this a frustrating experience. I requested for my x-rays and files to look for a new dentist.

I have a great experience every time I visit Dr. Sampalis,I have a very bad teeth and he always…read moretake care of my problems , the staff is friendly.

Found this dentist on three different healthcare provider websites. Called the receptionist was…read morevery rude and condescending. She replied that their dentist would never advertise or be on any healthcare website. So I passed on the office. I would never go to a dentist office with rude condescending office staff. I am quite sure the state of Illinois has other dentists that are fine with advertising on healthcare websites and are happy to take new patients.

After my first visit l was eager to return. Dr Handa has a calm spirit and a light touch with her…read moreequipment. The office dental assistant was pleasant and helpful with the information l needed. I'm definitely following up to complete some needed work

Very clean location. The staff were all very friendly. My Hygienist was very outgoing and the…read moredoctor was nice as well. Easy to respond via text, was a huge convenience also. I've already scheduled my next cleaning .

Absolutely an amazing place to come for your dental work. Not only will you receive the care you…read moreare looking for you, you will feel like family. The staff and doctor are very helpful and explain everything in detail to you. You will never leave this office with any questions and you know that you are in good hands. I would recommend my friends and family to this office and am looking forward to a continued relationship with this office fo all my dental needs.

I had a very bad experience with this dentist and would not recommend him to anyone. I had went in…read morefor a consultation and was told the procedure to take care of my dental issues would be over $12,000. I could not afford the 12,000 as was quoted. I applied for a credit card and was approved for $4,000 but had decided at that point not to continue with the procedure. Well, they took the credit card and used it to pay for dentures which I had not and did not approve and when I approached them about it I was told this was protocol, that is absurd I never consented to them to use the credit card for that purpose. I had to take them to small claims court to get this matter resolved. Please do not go to that dentist office for services they are horrible. There are lot of excellent dentists that are available please go to one of them and do not I repeat do not go to that dentist. Very....dissatisfied with this dentist and his office staff.

They were amazing! We got a Sunday appointment for my Mom who was experiencing pain. Very…read moreprofessional and courteous from the staff to the dentist. They have a treatment plan that was easy to follow and laid out the pricing so that there want a sticker shock as to what we we're paying when it is time to checkout like some dentist we had experienced in the past.

I highly recommend coming to this dental office. The staff is friendly, it's clean, and my dentist…read moreDr.Ammar was so gentle and skillful. Hands down the best experience! Thanks Dr. Ammar!

I came in to have my whole top row taken out and immediate denture, Dr. Oweisi pulled my teeth out…read moreso gently and un-painfully you might as well call him the tooth fairy. And they have no problem with me coming in regularly to keep ensuring a better fit and to make sure I have a good fitting denture. If you are terrified of dentists and or need some serious work done I would definitely recommend anyone come to this office.

The office manager "Jacqueline" (not even sure if she was actually the manager) and the front desk…read morestaff were very rude. The confirmation system is the main issue: if you don't confirm within their text window (for context; I was already having phone issues and not receiving some texts a few weeks ago) then you get a follow-up message giving you only one hour before your appointment is canceled. That's unrealistic for people who work and can't always get to their phone right away. I called back during my lunch break three minutes after the cancellation text came in and was told my appointment had already been given away. In three minutes? That doesn't make sense. Then suddenly I was told I could have my appointment back after I complained. How can it be given away and then magically available again? Either I was misled, or the scheduling process is completely disorganized. On top of that, the communication was unprofessional. Being told "that was my bad" & with an attitude the whole time we spoke by someone in management is unacceptable in a medical office. It's disappointing because the dentist themselves is great, but the front office experience was frustrating and unprofessional. I strongly suggest better training in professional communication or hiring staff who understand how to speak to patients respectfully.

I recently had my 6 month cleaning and exam at Oak Dental Associates. I would HIGHLY recommend…read morethis office. The office staff is extremely friendly- they truly make you feel comfortable and welcome. They hygienist, Rita Bais was fantastic- she was extremely friendly and informative. My teeth feel great! Dr. Chris Pallotto is a gem! His attention to detail is unlike any dentist I have experienced. He also makes you feel very comfortable with his kind character. If you are looking for a dentist office- this is a great place to go!

My wife went in for a dental cleaning as yearly routine. The dental doctor did a cavity drill on…read moreher upper back tooth, it resulted in "PAIN AND SUFFERING " I her husband went back with my wife, they revision her. The doctor did not advised my wife that there was a risk in drilling her tooth because it might to reach her tooth nerve. He recommended my wife to go to another dentist to get a root canal. "Ain't that a bitch". Now my wife can't sleep well and is worried the dentist is going to get a root canal. He made the mistake and now he does not want to pay for the damages he caused.

I am currently a patient at the dental offices of the Winterset Dental Care facility in Chicago,…read moreIL. I have searched for dental facilities that perform services for myself because I've always struggled to maintain my teeth. I m pleased with the administrative support personnel, who are polite and professional. The dental hygienists are thorough and work at a decent pace plus the dental bag you received after treatment is a plus. I found each doctor that provided and conducted the needed specialized care I needed to preserve my teeth; however, there was no pressure in terms of the stages and cost factors. The administrative team quickly provided me with financial backing so that I can do the work in a timely matter, pay as I go along, and finish with a healthier mouth with implants and my own teeth.

I schedule a general dental appointment. The dentist advised fillings only last for 5-7 years. He…read morerecommended I replace all my upper teeth with implants. This was a few days before Thanksgiving. I wanted to think it over. The dentist advised if it didn't occur during that visit. It will not occur onto the following year. For over 15 minutes the dentist pressured me to remove my upper teeth. He also stated I shouldn't leave money on the table, I could miss Thanksgiving Dinner with my children who traveled to Chicago for the gathering. Dr. Anil K. Agarwal also gave me some of the sermons/cassettes he published. Nevertheless, I attempt to leave. The Office Assistant hurried to inform Dr. Agarwal of my decision to leave. He swiftly confronted me , blocked the pathway and continued to pressure me to remove my upper teeth. I mentioned my blood pressure was elevated. Dr. Agarwal stated he spoke with the surgeon and that I was okay to proceed. Later, I found out my blood pressure was elevated due to chronic kidney disease. Surely, Dr. Agarwal was looking out for his pockets while making disparaging remarks about other dentists. I paid for six bone grafts. To date, I do not have implants. Dr. Agarwal attempted to sell me some upper dentures. I was extremely clear that dentures wouldn't work for me. The Office staff was pleasant. Needless to say, I' do NOT trust Dr. Agarwal and recommend do a deep dive before visiting his office. The google reviews are flawed. You're pressed to provide the control feedback before your procedures. It's really based on the interactions with the receptionist.