Horrible practice!!!! The worst I've ever been to! My appointment was at 3 pm and I arrived 20…read moreminutes early with no staff or reception in sight until 3:15. The two women that finally came out had to take my insurance information a THIRD time. I explained I submitted it once online, the second time over the email and now the third time in their office. I still had to wait additional time to be taken in back to see the dentist. When I tried to explain to the dentist what the problem was a young Latino woman came in and interrupted our conversation by TALKING OVER ME! I had to finally request that she STOP TALKING!!! I think the front reception staff are completely unprofessional and rude, the office appears to be untidy, cramped and unsanitary, and I would NEVER refer this place to anyone!

on the day of our appointment we arrived on time and still waited almost close an hour for doctor…read morebe ready. only for doctor to do one quick look at her mouth. "clean" and say we needed a referral. 2. they dropped the ball because they told me they were gonna fax over the ref and expect a call from UIC. Noted was like LAST YR. I called UIC MYSELF TO CHECK REF. they said they never got one from them. so I was waiting for a ghost referral! which made me upset. 3. y'all should have never charged me for that small ass! petty! ass cleaning y'all did! bc you didn't even clean her teeth! bc it couldn't cover her new one at the other dentist! I had booked an appointment at smile studio in west loop and they WERE WAY BETTER. Thoroughly cleaned HER TOOTH. and gave me a ref also SENT IT. got her an appointment 2 weeks. why was so hard for y'all!! unprofessional

I love this place. They are very straight forward about everything, including giving you pricing…read moreupfront. I'm sitting nice and cozy in the dentist chair right now! Iyad my hygienist is the best. I previously came from an office in Orland that was trying to be some sort of dental spa where I felt like I was being pressured to do unnecessary, overpriced procedures. Oak Lawn Family Dental is no BS, man.

I had an appointment on December 18, 2025, which I believed was scheduled for a cleaning. When I…read moremade the appointment, the receptionist asked what I was coming in for, and I specifically stated a cleaning since it had been a while. I was also receiving text messages and emails reminding me to come in, which further reinforced that understanding. When I arrived, I still assumed I was there for a cleaning. A staff member took X-rays, explaining they were needed since it had been some time to check for cavities or other issues. After the X-rays, I clearly stated that I was only there for a cleaning and did not want any work done that would not be covered by my dental insurance. I was told this would be checked. I was then informed that Dentis Choi would examine my teeth. I was told I had two cavities, decay, a chipped tooth, and a baby tooth that never grew in something I've known about for years and was previously told did not need treatment if it wasn't causing issues. After sharing this information, the dentist left the room without explaining next steps. I assumed she had stepped out briefly and that my teeth would still be cleaned. Instead, another staff member came in to review a treatment plan. At that point, I expressed that I was confused and reiterated that I had come in for a cleaning. I was then told the hygienists were backed up and that there must have been a miscommunication. I agreed and explained that this process should have been clearly communicated when the appointment was scheduled that an exam and treatment plan discussion would take place before any cleaning. That expectation was never explained. I was then asked to sign a treatment plan for cavity fillings totaling $280. I declined, explaining that I was not comfortable committing to payment when I came in solely for a cleaning and circumstances could change before a return visit. I was told I should sign before the end of the year because the cost could increase with my insurance next year. I thanked her for the information. I returned on December 23, 2025, for my cleaning. Check-in went smoothly, and the front desk staff were friendly. The dental assistant prepped me, and the hygienist introduced herself and explained that she would be cleaning my teeth. During the cleaning, water began dripping down my mouth. Although it was mentioned and briefly addressed, the water continued to drip down my neck and onto my back, leaving the back of my shirt wet for the remainder of the appointment. I understand that some water is normal during a dental cleaning, but I have never experienced that level of dripping. Typically, minor drips are immediately addressed to ensure patient comfort. I was also unsure why the hygienist required an assistant throughout the cleaning, as in my experience hygienists usually perform cleanings independently, with the dentist coming in afterward. At the end of the appointment, the hygienist recommended scheduling a visit to complete the cavity fillings. I explained that my previous interaction with Dentist Choi was unpleasant due to the lack of communication and that I would not feel comfortable having her complete the procedure. Overall, the front desk staff were pleasant, but the lack of clear communication and attention to patient comfort made this a frustrating experience. I requested for my x-rays and files to look for a new dentist.

I have a great experience every time I visit Dr. Sampalis,I have a very bad teeth and he always…read moretake care of my problems , the staff is friendly.

Found this dentist on three different healthcare provider websites. Called the receptionist was…read morevery rude and condescending. She replied that their dentist would never advertise or be on any healthcare website. So I passed on the office. I would never go to a dentist office with rude condescending office staff. I am quite sure the state of Illinois has other dentists that are fine with advertising on healthcare websites and are happy to take new patients.

After my first visit l was eager to return. Dr Handa has a calm spirit and a light touch with her…read moreequipment. The office dental assistant was pleasant and helpful with the information l needed. I'm definitely following up to complete some needed work

Very clean location. The staff were all very friendly. My Hygienist was very outgoing and the…read moredoctor was nice as well. Easy to respond via text, was a huge convenience also. I've already scheduled my next cleaning .

Absolutely an amazing place to come for your dental work. Not only will you receive the care you…read moreare looking for you, you will feel like family. The staff and doctor are very helpful and explain everything in detail to you. You will never leave this office with any questions and you know that you are in good hands. I would recommend my friends and family to this office and am looking forward to a continued relationship with this office fo all my dental needs.

I had a very bad experience with this dentist and would not recommend him to anyone. I had went in…read morefor a consultation and was told the procedure to take care of my dental issues would be over $12,000. I could not afford the 12,000 as was quoted. I applied for a credit card and was approved for $4,000 but had decided at that point not to continue with the procedure. Well, they took the credit card and used it to pay for dentures which I had not and did not approve and when I approached them about it I was told this was protocol, that is absurd I never consented to them to use the credit card for that purpose. I had to take them to small claims court to get this matter resolved. Please do not go to that dentist office for services they are horrible. There are lot of excellent dentists that are available please go to one of them and do not I repeat do not go to that dentist. Very....dissatisfied with this dentist and his office staff.

They were amazing! We got a Sunday appointment for my Mom who was experiencing pain. Very…read moreprofessional and courteous from the staff to the dentist. They have a treatment plan that was easy to follow and laid out the pricing so that there want a sticker shock as to what we we're paying when it is time to checkout like some dentist we had experienced in the past.

I highly recommend coming to this dental office. The staff is friendly, it's clean, and my dentist…read moreDr.Ammar was so gentle and skillful. Hands down the best experience! Thanks Dr. Ammar!

Dr. Elhindi is an excellent dentist! After my wisdom teeth appointment at another location was…read morecanceled, he was able to see me on short notice and remove my wisdom teeth the same day. He made me feel comfortable throughout the process and followed up a few days later to make sure everything was healing properly. I am very grateful for his care and highly recommend him and his team.

I am posting this because after reading other low reviews for Smile Obsession locations, I see that…read moremy experience was not isolated. Other patients have complained about appointments not being handled properly, concerns not being addressed, rushed cleanings, long waits, staff being unfriendly, billing concerns, cavities not being filled right, poor denture work, uneven dentures, and the list goes on. They also said cavities were not filled right. People were told to keep coming back because it was the end of the year and to use all the money. There were complaints about poor denture work, uneven dentures, and the list goes on. My situation is even worse because I was kicked out from returning after I complained and left honest reviews about my experience. I checked, and all my reviews -- the ones I made before -- were positive until now. I had actually praised Dr. Carson because I did like him and felt he helped me, but that does not erase the problems I experienced with the office. I gave this place several chances. I had appointments where I showed up and was told I did not have an appointment, even though I had screenshots proving I did. That wasted my time, my transportation, and my energy. I also have serious health issues, including heart failure, high blood pressure, back problems, and difficulty walking. During one visit, after dental work, my blood pressure was extremely high, I could barely stand or walk, and instead of showing real concern, I felt rushed out. I also had concerns about my dental work, including my bridge not feeling right and not looking even. Other people are now complaining about poor dental work too, including fillings, dentures, uneven dental work, and dentures or bridges not being measured correctly. They can contact Google review staff and have bad reviews deleted or hidden, while only showing mostly positive reviews, so keep that in mind when you go. They triple charge you for denture work and do not measure your teeth correctly, so your dentures or bridges may be messed up. Never trust Google reviews alone because businesses can pay to have reviews deleted or hidden and only show positive reviews. Click "lowest reviews" and read what other patients are saying before you go. I was still willing to give them a chance, but after I complained by email, contacted leadership, and posted honest reviews, I was told I could no longer come back. That feels like retaliation against a patient for speaking up. Looking at the other reviews, I see a pattern: patients saying their main reason for the visit was not addressed, cleanings felt rushed, waits were long, dental work was not done properly, billing was questionable, cavities were not filled right, dentures were uneven, and the office changed after Smile Obsession took over. Patients have a right to tell the truth about their own experience without being punished, screamed at, embarrassed, or kicked out. This review is based on my personal experience and the pattern I see from other patients' public reviews. I would tell anyone considering this office to read the lowest reviews first, not just the positive ones. People deserve to know how patients are treated when something goes wrong.

Texted me several times to confirm my appt and even asked me to come in earlier the day of my…read moreappointment. Then decided to call me at 1:52pm for a 2pm appt to tell me that the insurance provided was out of network. They took down all my information when I made the appointment and could've checked that long before 8 minutes before my appointment. Then had the audacity to try to sell me on their garbage cleaning plan when I clearly have insurance. Dont bother to go here they're lost.

Very professional and pleasant always. My favorite dental practice. They will take good care of…read moreyou!

As I was looking for a dentist online a friend of the family told me about his visit to Winterset…read moreDental Care. I decided to call and make an appointment. I am pleased to say that my experience at Winterset was wonderful! The office has a comfortable relaxing feel to it, very clean, and they have modern technology. Tracy and Joy both receptionists were very friendly and helpful setting up appointments and worked with my scheduling needs. Thumbs up for that! Dr. Rahul Prakash is an excellent doctor! He is very professional, knowledgeable, meticulous, patient, caring and compassionate.His dental assistant Veronica was very nice and helpful. She kept me comfortable and informed. I needed a lot of work done on my teeth. Dr. Prakash analyzed and advised my unique case. He told me which procedures were better to obtain the best results for now and in the long run. He was really patient and detailed in explaining every aspect of my dental health. After his diagnosis of getting crowns for my four front teeth I was nervous. I thought that if I would get crowns I might speak differently, but now that I have them my fear went away because I talk just the same, Awesome! Also, everyone is telling me that my smile looks natural, the color of my crowns blend with my natural teeth, and best of all I feel that their mine, Thanks Dr. Prakash for my new smile! I can smile again and pass my smile onto others. P.S. Their open one Saturday of every month and there's convenient parking as well. Highly recommend.

I am currently a patient at the dental offices of the Winterset Dental Care facility in Chicago,…read moreIL. I have searched for dental facilities that perform services for myself because I've always struggled to maintain my teeth. I m pleased with the administrative support personnel, who are polite and professional. The dental hygienists are thorough and work at a decent pace plus the dental bag you received after treatment is a plus. I found each doctor that provided and conducted the needed specialized care I needed to preserve my teeth; however, there was no pressure in terms of the stages and cost factors. The administrative team quickly provided me with financial backing so that I can do the work in a timely matter, pay as I go along, and finish with a healthier mouth with implants and my own teeth.