The dentist doesn't have the best tone when speaking with clients. The hygienists are great. Dental…read moreoffice walls were dirty, drywall in lobby was patchy.

I AM blown away by the technology, level of service and ease of scheduling at Shining Smiles. After…read morerelocating, I decided to use reviews as a way to select a new dentist in the area and I couldn't be happier. Upon arrival, I received a warm welcome from the receptionist and within a minute or two, the hygienist took my x-rays and shortly thereafter, the dentist and I discussed my dental history and my teeth were examined. The only difference was there wasn't an option to select the flavor for your polish. All things considered, it was a non issue, as mint flavor is fine by me. The post visit good morning bag was a toothbrush and cup.

This is a really nice very modern office. The hygienist Noemi does a very thorough job and is a…read morevery pleasant person. I had a crown done there and it was ready in about an hour. I did not have to come back to put the real crown in because I didn't need a temporary crown. Great step to be able to skip. I highly recommend them. The front desk reception is very knowledgeable and kind.

I seriously love Archer Dental. The whole vibe is calm, clean, and way more welcoming than any…read moredentist's office I've been to before. The staff is super friendly and makes you feel comfortable right away--no awkwardness, no stress. My dentist was amazing--super chill, explained everything clearly, and made sure I was totally comfortable the entire time. You can tell they really care and aren't just rushing people in and out. Also, the place is super modern and high-tech, which made everything feel smooth and easy. Honestly, I used to dread going to the dentist, but now I actually don't mind it (never thought I'd say that). If you're looking for a new dentist, I 100% recommend Archer Dental. They're awesome.

Extremely disappointed with the billing and customer service at the 63rd Street location in Summit…read more Blue Cross Blue Shield already paid the claims, yet I was still overcharged. I have contacted the office multiple times requesting the refund I am owed, and instead of resolving the issue, I continue to get the runaround. This should be a simple billing correction. Once the insurance company has paid and an overpayment is identified, the customer should not have to repeatedly call and fight to get their own money back. I have been patient, but the lack of accountability and communication is unacceptable. I would strongly recommend checking your insurance statements and payments carefully before paying this office. If this issue is not resolved, I will be taking the matter to the appropriate agencies.

I have extreme anxiety when going to the dentist. They were so kind and it was the gentlest fastest…read morecleaning I've ever had. Will definitely be coming back.

I had such a great experience at this dental office! The space is super clean and everything feels…read morevery professional, but still warm and welcoming. The front desk staff is friendly and helpful, which makes a big difference. I really liked the woman who cleaned my teeth--she was gentle, thorough, and made me feel completely comfortable. Dr. Brucci does beautiful work, and I couldn't be happier with my results. I'm so glad I found this dentist and would absolutely recommend them.

HEED THIS WARNING: PLEASE PAY ATTENTION TO ALL NEGATIVE REVIEWS ABOUT THIS LOCATION!…read more I am appalled, disgusted, and beyond disappointed by my experience at this establishment. From the very first interaction, it became painfully clear that this office operates with an abject disregard for customer service, respect, or basic human decency--especially toward African Americans. Let's start with the financial department, which is nothing short of a disgrace. The individual in charge of this area was shockingly rude, cold, and utterly devoid of the professionalism expected in any service-oriented business. It's one thing to prioritize payment--it's quite another to treat paying customers as though they are nuisances. The blatant lack of courtesy I experienced was not only unacceptable but offensive. The first time I visited, I begrudgingly chalked up the dismissive treatment to the fact that it was an emergency visit. However, the second visit erased any doubts I had about the systemic issues at this office. This time, I came prepared with insurance, yet I was still made to feel as though I was asking for charity. I waited for an unconscionable 90 minutes past my appointment time without a single word of explanation. When I sought clarity, I was met with dismissiveness so cutting that I left the office without even being asked if I wanted to reschedule. There wasn't an apology, a shred of empathy, or even the most basic pleasantry of "Have a nice day." It was clear they didn't want my business--and after this, they certainly won't have it. And let me be frank: this office is NOT welcoming to Black clients. Every non-Black patient who walked in seemed surprised, if not visibly uncomfortable, by my presence. The message was loud and clear: I didn't belong there. Their treatment only confirmed my suspicion. The discomfort I felt was palpable, and no one--not the staff, not the other patrons--made any effort to ease it. This is a disgraceful way to run a business in 2024, and it should be called out for what it is: discrimination. To the receptionist team--if you can even call them that--your behavior was deplorable. One individual attempted to force a façade of politeness, but I've lived long enough to recognize insincerity when I see it. You cannot cover up disdain with half-hearted niceties. The only redeeming factor in my entire experience was the dentist who assisted me on my first visit. She was kind and professional. But let me be clear: no amount of kindness in the back office can compensate for outright hostility and mistreatment at the front. I am an educated, discerning professional, and I demand better. This establishment's behavior is unacceptable on every level, and they should be ashamed to operate with such blatant disregard for Black customers. Losing my business is not just a loss of one client; it is a warning to countless others to stay far away. To the management, you have failed. I would like to hear directly from you as to why this is the standard of service you think is acceptable, especially for Black patrons. To anyone reading this review: spare yourself the anger, disappointment, and indignity I experienced. Take your business elsewhere, where you will be treated with the respect you deserve.

Amazing doctors + very kind staff. You can expect quality care here ! From being greeted by the…read morefront desk to the amazing assistants in the back. I love coming here!

I've been coming to this dental office since I was a kid and never felt the need to change dentists…read moreas an adult. Today I had work done by Dr. Zoya and her assistant, and it was a great experience. Dr. Zoya was very pleasant and gentle throughout the visit. As an adult, I've had other dentists who weren't nearly as careful or comforting, so her approach really stood out. She clearly knows what she's doing and made the appointment feel easy and comfortable. Her assistant was also great and very helpful. Even though this is known as a kids' dentist, I've continued coming here into adulthood because of experiences like this.

Great service great employees a great Dentist and would recommend anybody to go there Top notch?read more

Don't go!! It's a hazard!!…read more These people fucked up my teeth, one of the Dentist that did it mysteriously vanished. Now they refuse to see me, I make appointments to see if they'll right their wrongs but every single time they either send me a text or call to tell me something unexpectedly happened to cancel the appointment. And if anyone cares for proof, I recorded the dentist taking me into the back wrong and offer free dental work in order for me to keep quite. But now they refuse to see me.

After my first visit l was eager to return. Dr Handa has a calm spirit and a light touch with her…read moreequipment. The office dental assistant was pleasant and helpful with the information l needed. I'm definitely following up to complete some needed work

Very clean location. The staff were all very friendly. My Hygienist was very outgoing and the…read moredoctor was nice as well. Easy to respond via text, was a huge convenience also. I've already scheduled my next cleaning .

They were OK at first, but I was scheduled to have my wisdom teeth removed in order to get…read moreInvisalign treatment. Everything went well at first, they were to schedule one side of my mouth at a time. They extracted one side it was fine, I then returned a few weeks later for my 2nd side, but the dentist only extracted one wisdom tooth, for some reason I wasn't scheduled to have both done! I did schedule my extractions and it was their idea to have both done, so I assumed that's what I was scheduled for. So I went to the girl in front, this was on a Saturday, I assured her that I would zelle the money on Monday, I would've paid prior to the surgery, but I wasn't aware of the error THEY made with the scheduling! So the receptionist said. "NO! If you have dental work done today, you have to pay today" Needless to say, I will not be using them for my Invasalign treatment. It's a shame too because I had planned on documenting it on my social media pages. For I know that this will help advance my career and will get whomever does my treatment a lot of publicity.

Stay away from this place, all they care if about getting the most out of your insurance instead of…read morewhat you really need. They also lied about having an oral surgeon on site. I had a previous referral for a wisdom extraction and i called to check and they said they had one on site. I went for my consultation to not only find out that this wasn't true after the fact but also wanted me to pay extra for other x-rays i didn't need. Do not go!